The hotel is not bad

Written: 4 august 2021
Travel time: 3 — 17 july 2021
Who does the author recommend the hotel to?: For families with children
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 4.0
Posted 30 minutes late due to coronavirus (objectively).

The work of the administration, without reproaches, I especially note two employees (although the others were very polite, because with them I solved the problems most of all):

Emre Sari and Alif-hanim (I forgot my last name).

At the same time, I want to note that the cleanliness in the lobby was organized by an inconspicuous, but very diligent cleaning lady named Sevim, every time entering the restroom, I was struck by the perfect (! ) cleanliness and hygiene products, the hotel should still appreciate such an employee, inconspicuous, but ubiquitous .

- Organization of the work of the lobby bar.

Chief - Junus Takesen, an excellent organizer, managed to do everything and everywhere.

A lovely and well-mannered bartender named Bahar Sevi, at my wife and I's request, taught us how to make Mohito (worth using).

In the evening shift, I remember the bartender by name: Ahmet Gray Sak, always polite and smiling.


Garcons: Sevim Badu and Asylbekova Orunkul, very pleasant and well-mannered girls who know their craft.
The lobby bar is excellent.

Restaurant (kitchen):

Something with something and somewhere! In general, the restaurant, the organization of work left an indelible impression! Bravo!

- Chef Ugur Efe, subordination, responsiveness and excellent organization of the team of cooks!

- Chefs on full snacks (meze):

Kader Ceylan and Ahmet? ahin, although in principle the same can be said about all cooks!

The quantity, quality and variety of dishes surprised! Especially on Fridays - extravaganza! Special thanks to Chef Ugur Efe!

I would like to note the work of the Snake bar, working from 12.30-16.00, the head is a fair-haired young guy of about 30 years old (I don’t know his name), the organization is impeccable, everything is on time and wonderful ...Adana-kebab and D? r? m! Recommend!

Garsons in the restaurant, a master of his craft, a young man named Giray, a wonderful memory, subordination and an innate sense of tact, ask to show (arrange) a master class on how it is customary to drink Raki in Turkey ...In a word, special thanks for the service on the restaurant terrace.
Room service:

The cleaning lady Ilknur Bodur and the ubiquitous (and in the restaurant, lobby bar, filling the fridge with soft drinks in the room) Yunus Boraz.

The hotel seriously left a very, very good impression, but in some places it was unnerving the lack of elementary education among some vacationers, neglect of children, in the bath complex. The employees are busy with one thing: catching clients for a massage (though the massage is excellent), otherwise, walk the soul, whoever wants to does what he wants, the children in the pool yell, litter, in the relaxation gallery where, in theory, it should be quiet and calm music plays, they rush herds of children, parents somewhere on their own, in a word, a disgrace!

It's the same in excellent saunas (two with different temperatures), children set the temperature on the appliances in front of their parents' eyes...

The hammam is amazing with great warm, relaxing marble loungers, the exquisite work of the decorators and artists is a delight until there are kids sitting in sinks, pouring disposable shampoos on the floor and squealing wildly! And the workers who have to follow the order of the matter have nothing to do with it! I had to call the staff more than once, but it did not bring results!

It’s a pity the complex is excellent, but there seems to be no staff!

Other than that, we were very pleased with the trip.
Translated automatically from Russian. View original