Отель неплохой, но есть недостатки Good hotel but some flaws

We stayed at this hotel in September 2021.
1. Transfer. We got from the airport for about 50 minutes (driving without traffic jams).
2. Number. We settled in one of the rooms "Acacia".
Pros: The room is not bad, there is a TV, air conditioning, bathrobes, mini bar, hairdryer, safe for free. Mini-bar the first time for free, then - for a fee. There is a small balcony.
Cons: mini bar was never replenished after use. All reviews about cleaning are true, they clean the room badly, towels were changed a couple of times in 10 days, the bed was not changed at all, in the bathroom they only folded towels and replenished the set of gels and shampoos, and cleaned a couple of times. The balcony is also not cleaned and dirty dishes are not taken from the room.
Drinking water was sometimes brought to the room, but also rarely. Although there are water coolers throughout the hotel so this was not a problem.
3. Territory.

Pros: Very beautiful territory, many pine trees, fountains, benches, hammocks, flowers grow, bananas, limes, everything is very green and well-groomed. It is especially beautiful when you swim in the sea, and mountains are visible in the background. There is wi-fi. There are two pools: one with slides only for children, the second without slides. There are 4-5 bars on site. There is a good gym where you can weigh yourself. A lot of cats live on the territory (do not interfere with anyone).
Cons: wi-fi did not always work, somewhere better, somewhere worse, but in general it was enough. The water in the pool is a little cool, the sea is warmer.
4. Animation.
Pros: The animation is very good and the guys are all nice, unobtrusive. There is football, volleyball, table and tennis, boccia, yoga, aqua aerobics, step aerobics, zumba, water polo, darts. Evening shows and discos, foam parties. There are dance master classes in the daytime. There is a mini club for children and a mini disco.
Cons: All animation is scheduled at a certain time, sometimes some activities overlap with each other.
5. Beach.
Pros: Clean beach, remove garbage and dirty dishes. There is a normal entrance to the sea, without stones, on the right side. There are two piers with sun loungers. Normal locker rooms and showers. The sea is very warm and clean.
Cons: get a place on the beach closer to 12:30, when everyone leaves for lunch. Couldn't get a seat in the morning. Lots of fish in the sea that bite.
6. Nutrition.
Pros: The food is delicious, for lunch and dinner there were always different types of meat and fish. Garnish with mashed potatoes, french fries, rice, pasta, various vegetables. For breakfast there were omelettes, fried eggs, pancakes, breakfast cereals, dried fruits. Lots of different sweets and delicious pastries, there is ice cream. Once there was an evening of Mexican cuisine. Alcohol is normal, good beer, rose wine, cocktails. There is also a snack bar where you can get fries, burgers, hot dogs, pizza, wings, fruit. There are three a la carte restaurants, we were in the fish one, we liked it.
Cons: But over time, everything becomes boring. There was almost no seafood, only a couple of times mussels and squid. Due to quarantine, you can’t take food yourself, they only impose it.
7. Service.
Pros: The staff is not bad, unobtrusive, polite. The hotel guides clearly and clearly told everything.

Cons: You need to take beach towels in the SPA center in exchange for cards. But since they are constantly trying to lure them there, it was a little uncomfortable, but not critical. Once we went to the “hammam, massage, peeling, mask” complex - not bad, but we wouldn’t go the second time.