Great hotel with some flaws

Written: 5 july 2021
Travel time: 25 june — 4 july 2021
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children; For recreation with friends, for young people
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 10.0
Cleanliness: 10.0
Food: 10.0
Amenities: 10.0
My family and I are not big travelers. We are annoyed by a difficult and long road, transfers. Therefore, Turkey is the best seaside vacation for us. It's a 2 hour flight and 1 hour bus transfer. We like the all inclusive format, we can enjoy the sea without leaving the hotel for weeks and we don't get bored. No urge to rent a car and explore the area. It's not ours.

Having found a cool hotel, we are not looking for a new one so as not to be disappointed. Therefore, we went to Kemer for 2 years in a row at Club Marco Polo. Everything suited us in it: food, rooms, territory, beach, animation, performance, disco.
This year there were circumstances that I got on a lockdown in Turkey on my vacation, and our hotel canceled half of the activities for which we went there (disco, adult performance, foam parties, moonlight cocktails), which was surprising for me, because he positioned itself as a club, while other hotels continued detailed activities just until 23:00.


I had to urgently change the hotel, for which special thanks to the tour operator Coral Travel. They helped resolve it without penalty and helped with choosing a hotel for our needs. It turned out to be Alva Donna World Palace.

Looking ahead, I will say that we did not regret that we chose him. Rest was a success. Yes, there were disadvantages, which I will discuss below, but in general, we liked the hotel even more.

I'll start with the pros:

1. The most important feature of the hotel is the frequent performances of stars and a cool evening performance. After the end of the lockdown (from June 1), performances of such stars as Monatik, Zivert, Savicheva, 2Mashi, Aleksandra Stan, etc. are expected at the hotel.
For performance, the hotel has 2 locations, a stage and an amphitheater. Very comfortably. Disco area near the stage - a lot of space.

2. Pavilions. We cannot imagine a vacation without paid VIP pavilions. There are as many as 19 of them, against 6 for Marco Polo. They have a lot more space, they have a fan, a refrigerator, a safe, sockets, the service is perfect. They came to us every half an hour, and in Marco Polo, according to the schedule, 4 times a day.

3. The territory is immersed in greenery and beautiful locations for photos. Visible daily care. A big plus is that the hotel area is huge in width, and not in length, which means that even from the farthest room to the sea it takes 2-3 minutes to go, and the hotel has a long strip of beach where more vacationers can be accommodated (and in the hotel has about 2000 rooms).

4. The water park is bigger and more interesting than in Marco Polo. The slides are more extreme. There are also more pools, although we don’t swim in them in principle. We came to the sea

5. Nutrition. Good, no complaints.
Somewhere on the same level with Marco Polo. But there are more waiters, they work faster, they constantly clean up, bring, serve, etc.

6. Living corner. The hotel is home to white and black swans, as well as flamingos, which is very exotic, I think.


Now let's talk about the cons. In principle, I have already discussed them personally with the representatives of the hotel, so I hope that they will be taken into account and the hotel will become even more attractive.

1. The main problem that gives rise to various disadvantages is not the hotel's fault, but rather the opposite, its merit is 100% occupancy. There are a lot of people, and you can't help but feel it. Yes, the staff is doing everything possible to fix it. Everyone is fussing like ants, trying to have time to serve everyone. Thank you very much for this. We asked for help 5 times and they always solved the problem quickly and efficiently.

2.
As a result of the first - the first 2 days of rest there were no free pavilions and we had to look for places on the hotel's common beach, which was also not easy. It would be nice to be able to make a reservation in advance when booking a tour.

3. As a result of the first - on the beach since 7 am there are almost no free sunbeds. Our people just throw in the towel and go to breakfast. No, well, there are single sunbeds, the beach is really huge, but finding 4 in a row, for example, is not realistic. While there were no pavilions, we contacted the guest relation and they stole 4 sun loungers from different parts of the beach under the shade.

4. Old rooms. Yes, we had a large duplex room, clean, in white (as we love colors), everything worked, a large balcony. 2 bathrooms, plus 2 wash basins are taken out into the corridor, which allows 4 people to simultaneously direct the marafet. But re-innovation is just asking. The rooms do not compete with modern hotels. Outdated plumbing and furniture, weak air conditioners.

5.
Pianist in the lobby bar. Initially, this was supposed to be a fat plus, because we are piano lovers, and we planned to attend this performance every evening. But something happened that probably angered us the most of all the minuses. When the wife wanted to shoot her game, she stopped the game and rudely said to stop filming. We contacted guest relation hoping to get an explanation for this behavior, but unfortunately, they only confirmed her rightness without any apologies for being rude. We weren't there anymore.


In general, despite all the minuses, we liked the hotel, and we would like to return here at least once more, having got to the performances of some popular artist. I hope that at least some of the minuses will be taken into account by the hotel administration, and its rating will increase from 8.1/10.
Translated automatically from Russian. View original