Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
2.0
Cleanliness:
2.0
Food:
3.0
Amenities:
5.0
The hotel was chosen for a long time, because we wanted a beautiful and spacious area. We read a lot of reviews and settled on Akka Hotels Antedon 5 *, because we really liked its territory and the surrounding views.
1. We arrived at the hotel early in the morning, check-in was after 12.00. It turns out that if there is an early flight, tourists are simply exhausted by the flight and the road, like ghosts, walking around the territory, and waiting for them to settle. Moreover, you need to come up and find out about the settlement yourself. Since the staff does not notify you about this. Probably, they simply don’t have such a service for guests (Conclusion: night flights and early arrivals at the hotel are inconvenient and very uncomfortable. Based on this (this was in our case) and given that the hotel was full, there were simply no free rooms for check-in( this is a little upsetting, as the body is tired and requires a banal rest.
2. Number. This is probably a different story.
Passing like a ghost before lunch, we still decided to go and find out how it was about settling in. Then everything went according to plan, they settled in, asked to download a program for booking lunch and dinner, etc. The room has two single beds connected together. uncomfortable(
3. Room cleaning. On the second day after the settlement, she was simply absent. They just took out the trash, and thanks for that. The balcony was cleaned for all the time once, and then asked. That is, if you need high-quality cleaning, then it is best to send it to the application and wait for the "magic fairy" who will come to clean the room. This is a big minus
4.20 percent of staff understand both English and Russian. Explaining something is very hard to understand. But that's not such a big problem.
5. Restaurant. There was a lot of food, the menu varied. Alcohol is also for every taste. I really liked the fact that during quarantine all the food is behind glass, and they give it to you. This is a big plus.
What upset me is the hygiene of food distribution where the grill is. Especially the morning toast. I saw this for the first time, when they start cleaning everything in front of you, and they give you toasts with the same dirty gloves. On the last day for lunch there were spaghetti with a very unpleasant smell of sour sauce. It smelled terrible (The restaurant staff rarely approaches you. Which is very inconvenient. For a la carte restaurants. You need to book a place for 5 euros per person, and this is not a fact that you will be confirmed with a reservation. And yet, this reservation must be paid before 14.00 or it is simply removed. It is inconvenient and uncomfortable.
6. Hotel staff. Everyone is trying, the territory is being cleaned, and this is a big plus. But the staff is very tired and exhausted.
7. The beach is big. What shocked me the most was the empty sun loungers at 7 in the morning, with lying towels. Our people in this way clogs a place under the sun. And it doesn’t matter if he comes to the beach or not, the main thing here is to take a sun lounger.
It looks like in a horror movie (((( A separate story with towels - they give you a card, and you take towels with this card. It's uncomfortable.
And finally, the hotel was completely disappointing, namely: on the fourth day of rest, suntan oil disappeared from the room. It looked very strange. Since this happened for the first time in two years of travel, and it alerted (after (it upset that they found it at home, otherwise they would have found out where our things were) the headphones also disappeared.
Conclusion: if you suddenly decide to relax in this hotel, carefully monitor the valuable things that remain in the room and that you do not put in the safe (although it requires attention, and what is in the safe, check everything, especially money). And before leaving, pay special attention to checking.
Total: for me, this hotel is a one-time visit. There is no desire to return to it anymore. Yes, even after the loss of things.
1. We arrived at the hotel early in the morning, check-in was after 12.00. It turns out that if there is an early flight, tourists are simply exhausted by the flight and the road, like ghosts, walking around the territory, and waiting for them to settle. Moreover, you need to come up and find out about the settlement yourself. Since the staff does not notify you about this. Probably, they simply don’t have such a service for guests (Conclusion: night flights and early arrivals at the hotel are inconvenient and very uncomfortable. Based on this (this was in our case) and given that the hotel was full, there were simply no free rooms for check-in( this is a little upsetting, as the body is tired and requires a banal rest.
2. Number. This is probably a different story.
Passing like a ghost before lunch, we still decided to go and find out how it was about settling in. Then everything went according to plan, they settled in, asked to download a program for booking lunch and dinner, etc. The room has two single beds connected together. uncomfortable(
3. Room cleaning. On the second day after the settlement, she was simply absent. They just took out the trash, and thanks for that. The balcony was cleaned for all the time once, and then asked. That is, if you need high-quality cleaning, then it is best to send it to the application and wait for the "magic fairy" who will come to clean the room. This is a big minus
4.20 percent of staff understand both English and Russian. Explaining something is very hard to understand. But that's not such a big problem.
5. Restaurant. There was a lot of food, the menu varied. Alcohol is also for every taste. I really liked the fact that during quarantine all the food is behind glass, and they give it to you. This is a big plus.
What upset me is the hygiene of food distribution where the grill is. Especially the morning toast. I saw this for the first time, when they start cleaning everything in front of you, and they give you toasts with the same dirty gloves. On the last day for lunch there were spaghetti with a very unpleasant smell of sour sauce. It smelled terrible (The restaurant staff rarely approaches you. Which is very inconvenient. For a la carte restaurants. You need to book a place for 5 euros per person, and this is not a fact that you will be confirmed with a reservation. And yet, this reservation must be paid before 14.00 or it is simply removed. It is inconvenient and uncomfortable.
6. Hotel staff. Everyone is trying, the territory is being cleaned, and this is a big plus. But the staff is very tired and exhausted.
7. The beach is big. What shocked me the most was the empty sun loungers at 7 in the morning, with lying towels. Our people in this way clogs a place under the sun. And it doesn’t matter if he comes to the beach or not, the main thing here is to take a sun lounger.
It looks like in a horror movie (((( A separate story with towels - they give you a card, and you take towels with this card. It's uncomfortable.
And finally, the hotel was completely disappointing, namely: on the fourth day of rest, suntan oil disappeared from the room. It looked very strange. Since this happened for the first time in two years of travel, and it alerted (after (it upset that they found it at home, otherwise they would have found out where our things were) the headphones also disappeared.
Conclusion: if you suddenly decide to relax in this hotel, carefully monitor the valuable things that remain in the room and that you do not put in the safe (although it requires attention, and what is in the safe, check everything, especially money). And before leaving, pay special attention to checking.
Total: for me, this hotel is a one-time visit. There is no desire to return to it anymore. Yes, even after the loss of things.
Translated automatically from Russian. View original
Comments (4)
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Very strange
We were from August 2 to 13
Until the 10th everything was fine. And then the Russians came in. This is where the nightmare began. And not from the side of service, but with sunbeds occupied at 6 am. With scandals at breakfast, with screams and children running around at 12 at night in the hotel corridor. With showdowns well drunk near the bar.
In terms of service, everything was cleaned in the room every day and sheets and towels were changed every day. In the restaurant only once, the waiter did not approach us and I went to the counter to get juice. I saw this, as I understood the shift supervisor, and immediately scolded the waiter while apologizing that this had happened. I can say with confidence that we will go to this hotel, if only there were no Russians there, they behave very boorishly.
As for the morning arrival, we also arrived early. We left things in the luggage room, changed clothes and washed ourselves in the shower at the spa. Let's go for breakfast. We asked and they gave us cards for towels and we went to the beach.
The departure was in the evening. They also vacated the room, left things in the luggage room and used all the services of the hotel before departure. Didn't see any problem with it.
Очень странно
Мы были со 2 августа по 13
До 10 числа было все отлично. А потом прилители россияне. Вот тут то и начался кошмар. И не со стороны обслуживания, а с занятыми в 6 утра лежаками. Со скандалами на завтрак, с криками и бегатней детей в 12 ночи в корридоре отеля. С разборками хорошо подвыпивших возле бара.
Что касается обслуживания, все убиралось в номере каждый день и менялась постель и полотенца каждый день. В ресторане только раз, к нам не подошел официант и я пошла на стойку взять сок. Это увидел, как я поняла старший по смене, и сразу отчитал официанта при этом извинился, что так произошло. Могу сказать с уверенностью, что мы поедем в этот отель, вот только бы там россиян не было, очень по хамски они себя ведут.
Что касается утреннего приезда, мы тоже прилетели рано. Оставили вещи в камере хранения, переоделись и помылись в душе в спа. Пошли на завтрак. Попросили и нам дали карты на полотенца и мы пошли на пляж. Отьезд то же был вечером. Так же освободили номер, вещи в камеру хранения и до отьезда пользовались всеми услугами отеля. Не увидела в этом никакой проблемы.
Very strange
We were from August 2 to 13
Until the 10th everything was fine. And then the Russians came in. This is where the nightmare began. And not from the side of service, but with sunbeds occupied at 6 am. With scandals at breakfast, with screams and children running around at 12 at night in the hotel corridor. With showdowns well drunk near the bar.
In terms of service, everything was cleaned in the room every day and sheets and towels were changed every day. In the restaurant only once, the waiter did not approach us and I went to the counter to get juice. I saw this, as I understood the shift supervisor, and immediately scolded the waiter while apologizing that this had happened. I can say with confidence that we will go to this hotel, if only there were no Russians there, they behave very boorishly.
As for the morning arrival, we also arrived early. We left things in the luggage room, changed clothes and washed ourselves in the shower at the spa. Let's go for breakfast. We asked and they gave us cards for towels and we went to the beach. The departure was in the evening. They also vacated the room, left things in the luggage room and used all the services of the hotel before departure. Didn't see any problem with it.
Очень странно
Мы были со 2 августа по 13
До 10 числа было все отлично. А потом прилители россияне. Вот тут то и начался кошмар. И не со стороны обслуживания, а с занятыми в 6 утра лежаками. Со скандалами на завтрак, с криками и бегатней детей в 12 ночи в корридоре отеля. С разборками хорошо подвыпивших возле бара.
Что касается обслуживания, все убиралось в номере каждый день и менялась постель и полотенца каждый день. В ресторане только раз, к нам не подошел официант и я пошла на стойку взять сок. Это увидел, как я поняла старший по смене, и сразу отчитал официанта при этом извинился, что так произошло. Могу сказать с уверенностью, что мы поедем в этот отель, вот только бы там россиян не было, очень по хамски они себя ведут.
Что касается утреннего приезда, мы тоже прилетели рано. Оставили вещи в камере хранения, переоделись и помылись в душе в спа. Пошли на завтрак. Попросили и нам дали карты на полотенца и мы пошли на пляж. Отьезд то же был вечером. Так же освободили номер, вещи в камеру хранения и до отьезда пользовались всеми услугами отеля. Не увидела в этом никакой проблемы.
In every proposal, the tourist is uncomfortable. It’s bad there, it’s bad here, it’s uncomfortable, and so on. It is especially fun to violate international rules about the time of check-in and check-out and the card system of towels, which exists everywhere and correctly, do not come, do not spoil the rest of adequate people with your dissatisfied appearance and unreasonable claims to the nerves of the staff. You are expected in sanatoriums and boarding houses.
В каждом предложении туристу все некомфортно. Там плохо, тут плохо, неудобно и тд. Особенно весело попирание международных правил о времени заселения и выселения и карточной системе полотенец, которая существует везде и правильно, не приезжайте, не портите своим недовольным видом отдых адекватным людям и необоснованными претензиями нервы персоналу. Вас ждут в санаториях и пансионатах.
In every proposal, the tourist is uncomfortable. It’s bad there, it’s bad here, it’s uncomfortable, and so on. It is especially fun to violate international rules about the time of check-in and check-out and the card system of towels, which exists everywhere and correctly, do not come, do not spoil the rest of adequate people with your dissatisfied appearance and unreasonable claims to the nerves of the staff. You are expected in sanatoriums and boarding houses.
В каждом предложении туристу все некомфортно. Там плохо, тут плохо, неудобно и тд. Особенно весело попирание международных правил о времени заселения и выселения и карточной системе полотенец, которая существует везде и правильно, не приезжайте, не портите своим недовольным видом отдых адекватным людям и необоснованными претензиями нервы персоналу. Вас ждут в санаториях и пансионатах.