Could be better...

Written: 5 august 2021
Travel time: 10 — 24 july 2021
Who does the author recommend the hotel to?: For a relaxing holiday
Your rating of this hotel:
6.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 8.0
Cleanliness: 8.0
Food: 3.0
Amenities: 10.0
We rested at the hotel in July, 14 days, 2 adults and a child of 11 years old. This is our third stay at this hotel, were in 2014 (14 days), 2015 (14 days) and were supposed to be in 2020, but the trip was rescheduled for 2021. The ticket was bought in the early booking system in 2019, so the price was a little lower than now, but still expensive, it used to be cheaper and the service was better.
Since we were regular customers, there used to be an early check-in upon arrival, but this year it didn’t work out, the hotel was filled to capacity. It's okay, everything is clear ...the room was good, quiet, mountain view, they were satisfied, there was wine and fruit, as it should be for regular guests. We visited a free Turkish a la carte restaurant, we were satisfied.
CHANGES: Children's restaurant closed, causing a lot of noise in the main restaurant. It's not a problem. Soft drinks are now only near the entrance to the beach, there used to be refrigerators on the territory, and he took it himself.

Upon arrival, now there are no delicious drinks, champagne and Turkish delight in the hotel lobby. Visitors download the hotel app and book their own time for lunch and dinner (you can do this a week in advance), very convenient! Lunches and dinners were divided into 3 times, breakfast without an appointment. In the main restaurant, all the dishes are behind glass, the staff imposes, because of this there are small queues, 3-7 people, no more, everything is very fast. The problem is created by vacationers climbing out of line, or from the wrong side, or ill-mannered children ...Drinks, napkins, and appliances are brought by waiters.
The mini club is now almost inaudible, it seems that a lot has changed there too.
There are water slides - it's good! They work by the hour, from 10-12 and from 14-17, some vacationers think that they are closed if they do not come on time.
2 entrances to the sea appeared on the beach, from the "smoking" and "non-smoking" sides, it's convenient.
Games by the pool are fun, groovy. There is no more water polo, and the games have changed a little, but in this corona time everything is done to the maximum. Thank you guys: Taso, Emanuel, Yuppi, Gundus (I hope I wrote correctly). The girls are great too!

SHOW AND EVENING PROGRAMS: Shows have become less interesting, there are very incendiary parties, great groups, but there are frankly boring, not well-coordinated teams (a mess of everything possible). The people dispersed already in the middle of the performance. During the week there were 2-3 performances that were frankly boring. The performances used to be better.
In the evening they didn’t spoil at all, live music ended already at 24.00 (by law), and it wasn’t very good and not every day, karaoke was even more interesting ...In general, the evenings became boring.

BARS: everything is just as good here, alcohol is different. Cognac, champagne, tequila, aperol, vodka, jack daniels, nuts, chips, nachos, everything is there.
Sometimes you have to tip the bartender, or the waiter, and everything will always be at a good level : ))) Special thanks to the bartender Murat and the waiters Delek and Cardi. You are awesome!

TERRITORY AND SEA: Everything is fine here, the sea is clean, the beaches are cleaned. The territory is large, green, well-groomed. All service staff are great! The pool is clean, the toilets are cleaned, the trash cans are cleaned.

MAIN RESTAURANT AND FOOD: Now for the sad part...This is the biggest negative!


Breakfast: everything is good here, cheeses, olives, awesome pastries, eggs in all versions, snacks, waffles. Nuts, honey, yoghurts, cereals are all there. Freshly squeezed juice is not always FRESH SQUID! They returned it on the last day, it was frankly sour, the remnants of yesterday: (((. It is impossible to eat smoked red fish, oversalted, frozen, just like cotton wool, they took it once, they didn’t fit there anymore. This product lay in the freezer for too long. yesterday's dried cuts.
Lunch: the choice has become poorer, less fish. She is almost always there, but small, bony, whiting was almost absent. Pieces of meat, tuna, fish, chicken have become small and are always almost overcooked, like rubber. It's a pity to kill products like that. If a good grilled batch then it is very tasty and the lamb sometimes melts in your mouth but that was 2 times in 2 weeks.

DINNER: The main problem of the restaurant is seafood! Yes, they are - crayfish, squid, shrimp, but it is almost impossible to eat all this! What is the quality of seafood? How long have they been frozen? It's just tin! Crayfish and shrimp were often, crayfish inside are gray and look like cotton wool, shrimp frankly stink of their plates and sent back to the trash. The consistency of the king prawns was similar to pasta. They were obviously cooked last year and reheated now. 2 times everything was thrown out, then they did not take it. 2 days before departure, she was poisoned by deep-fried squid.
A sleepless night hugging the toilet and a day in bed. On this day, several more people were injured, with whom the husband spoke. And the matter seemed to be in the oil on which they fried, the teenagers who ate fried pies were also poisoned. On the last day, the shrimp were fried in oil, such a child stood! My husband took them, but it was impossible to eat them, they were bitter from oil.
Once spaghetti was caught "with a smell", it can be seen from lunch they were left, but they were not put in the refrigerator. The bar on the beach served rotten, sour corn, everything flew into the trash. Out of 3 times, 1 is good, the rest are sour.
But pizzas, pide, stewed and stuffed vegetables, soups were very tasty. Sweets, ice cream excellent! Heaven for sweet tooth!
There is a lot of everything, and the quails were (divine! ), and the tongue was, lamb, trout, chicken, turkey, tuna, sea bass, seafood, but not really tasty, edible.

I am tormented by the question, how can I cook stewed chicken so that it cannot be cut with a knife? He was so winded that he did not cut himself! In a hotel with such a concept, this should not be!
The waiters serve different ones, some are very efficient, there are a couple of people from whom you can’t wait for anything, they are being chased - that’s good! It's hot, they are wearing masks, always on the run, they are trying hard - well done!

JUNIOR CLUB: A child over 9-10 years old, if he came alone with his parents in the hotel, it's boring. They gather children for games and quests, but they are not particularly interested. Older children are bored in the hotel.

Here is a review for this year. Yes, hard times, it’s not easy for everyone financially, vacation prices have risen, and the level has decreased. Everything is not clear, nature and the sea are magnificent! The rest was not bad, but 14 days was clearly too much, for the first time after 7-8 days we all wanted to return home. : (((
Translated automatically from Russian. View original