Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
10.0
Service:
5.0
Cleanliness:
8.0
Food:
8.0
Amenities:
5.0
When choosing the Hapimag hotel for a holiday in Bodrum, we encountered a meager availability of information about it in the networks, so my review is intended rather for "our" tourists, i. e. post-Soviet production.
So, after registration at the reception, you are left alone with yourself, because one Russian-speaking girl works there, who will tell you about the concept of the hotel, but briefly, without details. She works in shifts, mostly during the day, when everyone is on the beach and it's hard to catch her, the rest of the staff understands German, Turkish. A simple request for a needle and thread has turned into a problem that has not been solved, because. employees did not understand what we want from them (well, or pretended to). Then you will be taken to the building and look for the number yourself, there is no escort. Nature is beautiful, a lot has been written about it. In the photo it seems that the territory is huge, in fact everything is compact, everything is nearby, but you have to walk a little up the stairs, a bus rides, but not as often as we would like.
The beach is huge, which is very convenient, you can choose a place to your liking, there are always sun loungers. On the left side there is a wooden pier, it is cooler there, there are large stones when descending into the water, be careful! In the mornings, sea urchins sit, my husband stepped on one, since everything worked out with small wounds. Small pebbles in the center of the beach, it is convenient to swim with children. In the morning it was sometimes calm and then you can swim, but mostly it was windy and there were waves. And by the way, the water is cool in the sea, it is comfortable to swim in the morning and at 5 pm when the current changes. Take more sunscreen, I got burned in the shade, covered with a pareo and smeared with cream, just in the wind, from which you can’t hide.
Next room: we had in the 3rd building, nice and cool; plumbing and furniture in excellent condition, with a nice balcony. There are soap accessories of good quality, a mini-bar with drinks. They cleaned every day, but the mini-bar was replenished only 2 times in a week, they didn’t even leave water, they had to be dragged from the restaurant, the towels were also changed twice, once they took the foot towel and didn’t put a new one. Attempts to complain about the reception were unsuccessful, because, again, "I don't understand Russian. "
Restaurant: The quantity and quality of the food is excellent! Despite the quarantine, there is a lot of everything and very tasty, the service is on top, the waiters are great, they serve quickly and respond to every movement. In general, everything in the restaurant is very clean and sterile, they give out masks at the entrance and make sure that you wear them while you collect food. Animation: due to the situation with the virus, as you know, it simply does not exist. But there is like a nursery in nature. We went to a mini-Bodrum, well, a nice little courtyard, nothing special, really very stuffy, it was uncomfortable to be there, let alone eat, so we didn’t even take the opportunity to visit the Merhaba a la carte restaurant. By the way, you can sign up for a la carte by phone at a certain time, and if you don’t speak Turkish or German, don’t even try to call, there is an option to go to the restaurant itself and try to do it in English. There is a bar on the beach where you can take drinks, alcohol and ayran and that's it! Coffee, tea, ice cream at the bar near the playground. There are no snacks on the beach, you only need to go up to the restaurant.
To summarize everything: I was very upset by the lack of connection and feedback from the staff; since this year there were a lot of tourists from Ukraine and Russia, it is possible to organize a Russian-speaking little man to solve problems, or at least an English-speaking one. Since I really like to swim in the sea for a long time, next time I will choose a less windy bay, because in this hotel it is simply impossible to do it without harm to the skin.
So, after registration at the reception, you are left alone with yourself, because one Russian-speaking girl works there, who will tell you about the concept of the hotel, but briefly, without details. She works in shifts, mostly during the day, when everyone is on the beach and it's hard to catch her, the rest of the staff understands German, Turkish. A simple request for a needle and thread has turned into a problem that has not been solved, because. employees did not understand what we want from them (well, or pretended to). Then you will be taken to the building and look for the number yourself, there is no escort. Nature is beautiful, a lot has been written about it. In the photo it seems that the territory is huge, in fact everything is compact, everything is nearby, but you have to walk a little up the stairs, a bus rides, but not as often as we would like.
The beach is huge, which is very convenient, you can choose a place to your liking, there are always sun loungers. On the left side there is a wooden pier, it is cooler there, there are large stones when descending into the water, be careful! In the mornings, sea urchins sit, my husband stepped on one, since everything worked out with small wounds. Small pebbles in the center of the beach, it is convenient to swim with children. In the morning it was sometimes calm and then you can swim, but mostly it was windy and there were waves. And by the way, the water is cool in the sea, it is comfortable to swim in the morning and at 5 pm when the current changes. Take more sunscreen, I got burned in the shade, covered with a pareo and smeared with cream, just in the wind, from which you can’t hide.
Next room: we had in the 3rd building, nice and cool; plumbing and furniture in excellent condition, with a nice balcony. There are soap accessories of good quality, a mini-bar with drinks. They cleaned every day, but the mini-bar was replenished only 2 times in a week, they didn’t even leave water, they had to be dragged from the restaurant, the towels were also changed twice, once they took the foot towel and didn’t put a new one. Attempts to complain about the reception were unsuccessful, because, again, "I don't understand Russian. "
Restaurant: The quantity and quality of the food is excellent! Despite the quarantine, there is a lot of everything and very tasty, the service is on top, the waiters are great, they serve quickly and respond to every movement. In general, everything in the restaurant is very clean and sterile, they give out masks at the entrance and make sure that you wear them while you collect food. Animation: due to the situation with the virus, as you know, it simply does not exist. But there is like a nursery in nature. We went to a mini-Bodrum, well, a nice little courtyard, nothing special, really very stuffy, it was uncomfortable to be there, let alone eat, so we didn’t even take the opportunity to visit the Merhaba a la carte restaurant. By the way, you can sign up for a la carte by phone at a certain time, and if you don’t speak Turkish or German, don’t even try to call, there is an option to go to the restaurant itself and try to do it in English. There is a bar on the beach where you can take drinks, alcohol and ayran and that's it! Coffee, tea, ice cream at the bar near the playground. There are no snacks on the beach, you only need to go up to the restaurant.
To summarize everything: I was very upset by the lack of connection and feedback from the staff; since this year there were a lot of tourists from Ukraine and Russia, it is possible to organize a Russian-speaking little man to solve problems, or at least an English-speaking one. Since I really like to swim in the sea for a long time, next time I will choose a less windy bay, because in this hotel it is simply impossible to do it without harm to the skin.
Translated automatically from Russian. View original
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