In this region, 5 stars is really three

Written: 4 september 2019
Travel time: 26 august — 3 september 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 3.0
Service: 3.0
Cleanliness: 3.0
Food: 3.0
Amenities: 5.0
The hotel was offered in Boryspil by the company Bambarbia. The tour is not last minute, paid in advance. Manager Alla assured that she was in this hotel and she was impressed by the piano in the lobby. You need to look not at the piano, but at the dressing room and everything will become clear to you. There is no Russian-speaking staff at the reception, and in general at the hotel too (except for two animators). The hotel is 80% filled with Turks, the food in the dining room is all Turkish, national. You can drink tea only in the morning (Lipton pies and that’s it, there’s nothing to choose from). The bed was never changed for a week, only the garbage was taken out and that's all their cleaning.
The hotel is not worth the money spent, the holiday is ruined. Shock from day one! Anyone who advises the Slavs to go there is not a professional in his field and does not know the real situation in the hotel, does not prepare, does not read reviews and sends people at random. For locals this is a great holiday, for us it is not suitable, and we have the right to know this before departure!! !
Translated automatically from Russian. View original