For several days we have been relaxing in this really wonderful hotel, in an absolutely amazingly beautiful place, and still we are pleasantly impressed by the insanely beautiful nature, the cleanest sea, well-thought-out infrastructure, helpful and polite staff ready to please hotel guests.
The bulk of vacationers are: Turks, Germans, British, Russians, Poles.
In this regard, the main language of communication between staff and guests: of course Turkish, English and German, which of course creates some difficulties in communicating Russian and Russian-speaking tourists with staff, but the hotel staff make every effort to create a comfortable stay for their guests, regardless of whether in what language do you address them.
We were lucky to meet an interesting and very positive hotel employee, bell boy Bekir. He speaks Russian quite well and surprisingly quickly helped to resolve all our issues, together with the reception supervisor, the beautiful Zeynep (Zeynep): with the selection of a room, prompt check-in and providing all the information we needed for the rest.
By the way, at the entrance to the beach there is a SPA point "EFOR" and a friendly consultant
Remzi, he speaks quite tolerably in Russian and can also guide you on any issues and, of course, on the services of the SPA center itself (the latter information will be useful to those who are fluent in Russian only and will be glad to know those who who can be contacted and receive an answer in Russian).
Life hack.
Before coming to rest, registered on the site
Hilton Honors (https://hiltonhonors3. hilton. com) and became members of the "HILTON" program
what was reported upon arrival at the hotel, at the reception. Which gave certain preferences and, in particular, round-the-clock wi-fi throughout the hotel (without any additional charge, which pleased my wife and I very much).
The food in the restaurant is excellent and the waiters are fast. The impeccably clean sea and beach, and a huge number of sun loungers, makes it possible to choose a comfortable place to relax directly by the sea or by one of the three luxurious pools. In the evening there are interesting shows.
We can safely recommend this wonderful hotel for families with children, friends and loved one!! !
Secluded resort, outside there is no infrastructure. A huge building with wings-outbuildings and long corridors, looks like a liner. The hotel is multi-level on a slope with terraces. The territory is open, without shade. A couple of large outdoor pools with a children's section. There is an area for adults only. Water park for children and adults. Kids club. A separate play area with simulators, billiards and other attractions. On the peninsula, which belongs to the hotel, the entrance is only for guests of the villas. The animation is unobtrusive, the piano in the lobby, parties. Sauna with window and sea view. Internet only in the lobby.
Beach.
Down the stairs to the beach. Private beach with a closed bay without waves. There is an area with light sand and gradual sunset, open to the sun and also under the shade of pine trees. As well as a multi-level pier area with sun loungers and umbrellas. On the beach there are two bars and a restaurant with pizza and sandwiches. The waiters carry drinks to the sunbeds, including strong alcohol.
Nutrition.
The outdoor terrace does not accommodate everyone who wants to eat outdoors. In addition to the standard for all hotels minimum set of dishes for all inclusive (egg breakfast, pancakes, raw and boiled vegetables, greens, cheese products, sausages, pizza, pasta, cereals, biscuits, apples, pears and oranges, instant coffee and yuppies), there were also :
for breakfast - honey in combs;
for lunch - once salmon, cherry tomatoes, artichoke and spinach dishes, herring and salmon.
for dinner - once rice with shells, shrimp salad, salmon, trout, watermelon, baklava and Turkish delight.
There was not enough white wine and watermelon for everyone. Drinks are served only by the waiters, but the service is lucky, you can sit unnoticed all evening without drinks at all.
There is no cocktail menu in the lobby bar. The bartender doesn't know how to make cocktails. A mixture of nuts consists mainly of peas, to which almonds and hazel are symbolically added.
Rooms.
Modern renovation, everything worked, comfortable mattresses. The view from the rooms can be on the wall of another building.
They explained that the check-in is big. Okay, they took us to the room, we ordered a deluxe. Everything matches, sea view. The repair was chic, plasma, etc. , etc. There is even an iron and ironing board and a tea and coffee set.
As for the hotel itself, the lobby was simply chic. The food is excellent, there is a lot of everything, and nothing ever ends. For lovers of sweets, pastries, cakes are delicious.
The only thing in the main restaurant for the first few days was that they didn’t set up an exhaust hood where there is a barbecue, you go into the restaurant, and there is a column of smoke, unpleasant. The fire alarm went off several times.
In general, you can make a discount on the fact that the hotel has recently opened.
With us, they completed the finishing of the elevators, greased something, tinted something.
The maids suck, even with a tip, even without a tip, they cleaned badly. I concluded that on their next visit they immediately obscene, and not a single smile
I continue. On our last visit to this hotel, the restaurant hosted themed evenings, but not this one.
But, most importantly, the bay is excellent, it is convenient for children. We have been swimming in the sea since 9 am. This, in principle, covers everything, in the sense of service and everything else. In essence: we will definitely return to this hotel, everything is there for a relaxing holiday. Good food, good nature and climate. Everything is fine for children.
Service complaints. Next time you just need to call guest relations right away, and everything will be ok. And then the maid took the fashion to clean up at lunchtime when the child was sleeping, the stsuka was waiting for a tip, watching me, then I called the guesthouse, and they quickly ran in the morning to clean up. In general, I have complaints about cleaning! People! Don’t give them money, they’ll clean it up anyway, it’s better to talk to them like rich Turks through the lip. They just clean them up
And we, excuse me, gave the same big money for the rest, by the way, our double per day at retail at their stand costs 650 dollars.
In general, anyone interested, write in a personal. And be careful with a guide named RAMIL from Brontes Travel
By the way, beer is the most delicious in the lobby bar.
You can eat at the hotel almost around the clock. And drink for lovers in general around the clock in the lobby) WIFI is GREAT in the lobby for free, in the rooms for a fee. In the room mini bar mini safe free of charge. Replenish daily. 2 cola, 2 sprite, 2 beer, 2 water, 2 mineral.
2 Russian channels, ORT, RTR. For children, about cartoons, a bummer, my cub watched a cartoon in Turkish. A very good girl Tatyana at Guest Relations, a separate respect to her. Responsive and kind. Big hello to her!! !
Yes! Leave your camera on the beach! Returned after 30 minutes, someone took. So we turned to the waiter who served us, he ran for 3 days looking for among those who lay next to us... found! They gave it away and did not erase the photos. how lovely. Thanks to this hotel. We'll come again.
The next day, we went on a sightseeing tour with a guide, bought myself a raincoat, looked at the city, my daughter slept for 3 hours, almost the entire tour.
The hotel had a diet table, it was possible not to take anything other than powdered milk, all the same, I would not risk giving them right away, although I saw that from the packages. I liked the food very much, everywhere bottled water (given in bottles of 0.5 liters), they made delicious non-alcoholic cocktails, the child was given apples, pears, boiled vegetables and cheeses. Cheeses deserve attention: the chef is standing and cutting various expensive French cheeses.
Nutrition is important to everyone, I will try to paint:
BREAKFAST:
rolls, crumbly oatmeal cookies (not ready), warm and cold milk, rice or semolina in milk, steam omelettes, potatoes, greens, cheeses, butter. This is child-friendly. They themselves ate all kinds of sweets, chocolate, nut paste, Turkish delight, muesli, chopped hazelnuts, pistachios, greta, dried apricots, light desserts, pancakes, waffles and fruits: red and green apples, white pears, and 2 more see some of their fruits orange on a twig, it tastes like apricot and small round green ones - like plums.
Soups 3 times a day, sometimes a little salty, otherwise no complaints, always delicious.
Dinner:
from the diet menu was corn, peas, boiled potatoes and carrots.
Stewed meat: chicken, beef. There were only 2 types of cheese, Lisa ate. We took stewed vegetables with meat or fish, there was always fish and grilled chicken. I liked pasta with 2 sauces: Bolognese and some other without meat. A very varied diet, for 2 weeks we still haven’t tried it, we’ll have to come back : )))
It was possible to dine in 2 more restaurants, which is important if you didn’t have time for lunch in the central one. There is bread, vegetables, salads and a menu of fish, grilled squid + french fries with sauces in a fish restaurant, and everything is the same only instead of fish, a hamburger, sandwich, hot dog or something else meat in a restaurant near the pool.
Ice cream was served at 5:00 pm. Moreover, not balls, but packed packs with cartoon characters in the picture. There were 4 types of frozen juice, strawberry, chocolate and pistachio in chocolate with nuts, just white in chocolate and without. Nearby stood 4 types of flour: 3 types of sweet, biscuits, shortbread cookies and 1 type of salty type of sausage in dough or vegetable puff pizza.
DINNER:
In diets. the menu was: fish, broccoli, cauliflower, chicken, everything was steamed and boiled potatoes and carrots from lunch. They also gave stewed vegetables in some kind of sauce from the adult menu, baked rice in milk from dessert. Again, a lot of cheeses. For adults, a lot of fish and meat dishes: grilled, stewed, with vegetables, salted red fish, grilled salmon steaks, fried horse mackerel. Mass of pickles, stewed and fresh vegetables.
Everything is very tasty and different : ))
Hotel contingent: 70% - Germans, 15% British, 5% - Russians, Ukrainians and other Turks, Belgians, Italians, Poles.