Не рекомендуем We do not recommend

When checking into the hotel, there were problems, the mistake of the Tui tour operator, who, due to his carelessness, having taken money for a Sea view category room, issued a voucher for a Club category room, both the tour operators and the hotel staff refused to solve the problem.
After we made a scandal with a surcharge of 7 € per day, we were settled in a suitable room. The room was in a villa, the size of the room did not correspond to the declared one, but the location was good, the view was beautiful from the large balcony, so we can say that we were satisfied, but not for long.
Further in the room, we noticed a bunch of ants, a dirty room (the floor was disgustingly washed), the furniture and repairs were old, there were no declared towels for 5 stars (2 towels per person), the sink was leaking in the bathroom and we always had a mini-pool on the floor. For the whole vacation, the bed linen was never changed, they were practically not cleaned, even sometimes they didn’t take out the garbage, they apparently didn’t go to the balcony at all, they cleaned the table on the balcony themselves.

The food was disgusting apart from cherry tomatoes, watermelon and peaches. For the entire period, Turkish sweets were seen once, and everything else was impossible to eat. Most of the alcohol is cheap and low quality, except for a few cocktails in the lobby bar on the 1st floor.
The main restaurant (where all breakfasts, lunches and dinners are held) looked like a cheap canteen, where they constantly swept under your feet, you feel like in McDonald's. There were no tablecloths even for dinner!
There are several restaurants on site by appointment, we visited Turkish and Sea Food, the food did not differ from the buffet - tasteless! With all this, the plates are dirty, often on the lower part one could observe the remains of food from other visitors, we are silent about divorces.
On the beach from 3-5 there was an ice cream shop, I would like to note that it was very tasty.
Despite the minuses of the kitchen and atmosphere, the staff is responsive and helpful.
The beach is terrible, there is practically no sand, the sunbeds are not processed and washed, they are very close to each other. But what pleased me is that public areas are cleaned often and well.
The sea is very clean and warm. You can see the bottom and swimming fish.
Water activities cost unreasonably large amounts of money. Rent a jet ski in 15 minutes: 1 person 60€, 2 - 75€.
Evening entertainment is suitable for those who want to drink a glass, another to Turkish music. It's hard to call it animation.
For children, cartoons were shown only in Turkish, given that 80% of the vacationers were Russian speakers.
You can iron things only FOR MONEY (the approximate cost of 1 thing is 10 € in dry cleaning), there was no service - an iron in the room, and there was no ironing room.
Russian-speaking girls at the Guest reception desk were very responsive and always helped in resolving issues.
I would like to note the issue of concern to everyone during the pandemic - all the precautionary rules were observed, the staff always wore masks, the hotel territory was regularly treated with disinfectants, except for sunbeds.

In general, we can rate our stay at 3 - and then only because we always left the hotel in the evening. And yes, by the way, the bars are closed after 9, and there is also no snack after 9 pm.
We will not visit this hotel again and do not recommend it to anyone.