Не соответствует 5 звёздам Not up to 5 stars

We rested at the hotel from 11.04 to 18.04. I am with my mother and two children (weather). The hotel is not five star. the rooms are not cleaned well, the light is dim in the rooms, the wi-fi does not work at all. food: varied, but pepper is added to all dishes, so there is nothing special to feed children with, especially in meat and soups. there is no children's menu, despite the fact that the hotel is positioned as a holiday with children. in the restaurant, the waiters ignore the Russians, they don’t bring anything (for example, they circle around foreigners to bring drinks), there seems to be a lot of food, but somehow there’s nothing to eat, especially a lot of desserts, but the same thing. Few fruits (apples, bananas, pears, oranges) did not expect the children managed to catch the coxsackie virus (first the youngest daughter, and then the son) I thought that the peak of this disease had already passed, but rather everything has unsanitary conditions in the hotel and probably dirt in the pool, which led to infection. a few words about the indoor heated pool a la: it is not heated at all, the water in it is muddy and opaque, not warm (I have something to compare with, since 3 times a week children swim in a really warm transparent heated pool in a fitness club). beach: they didn’t warn the tour agency that the beach was pebbly, it’s not comfortable for adults to swim, and even more so for children. the sea is deep. the beach is not very clean, a lot of cigarette butts: although the site says that the beach is regularly cleaned. amusement amusement park: it works fine, we went with children, we liked it. in Turkey 3 times: the previous hotels were better, despite the fact that they were 4 stars.