Самая жуткая дыра в которой была..отель 3 * а не 5* The most terrible hole in which there was .. hotel 3 * and not 5 *

The hotel was chosen based on reviews and how bloggers and photos advertised. The hotel is just the worst, and the staff is pure boors, as well as apparently the owners of the hotel themselves.
WIFI practically does not catch even in the rooms, there is no need to even talk about the rest. In the main restaurant, the floors were never washed, they just sweep away the dirt and that's it. Waiters ignore visitors. There was also poisoning after visiting an Italian restaurant. Initially settled in Garden Sweet cottages. We drove in and almost fainted: everywhere there was mold, dirt, tattered linen, shabby corners, a broken bed, cobwebs, stained and peeled carpet. Only the bathroom was nothing, in which there was not even soap, terribly sealed tiles, etc. They asked to be relocated, they showed us the rooms are just as creepy as this one, or they said to pay 200 euros per day to move to the main building. we stayed until late in the evening with an 8-month-old baby and he overslept in a cafe. We paid extra and agreed to resolve all issues after. After that, the issue was never resolved. The staff brazenly lied, was rude, yelled, ignored our requests and communication. The agency also could not communicate with them because of the same. As a result, the general manager came out and said that we should go to another hotel))) then they would evict us, waving his arms and yelling and stamping his feet!! ! Just cattle! and bad people! everyone is just in shock around and as it turned out we are not the first and it seems not the last in this scam. . .