Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
4.0
Food:
7.0
Amenities:
5.0
Good afternoon! Judging by the reviews, the hotel should have been just wonderful, but for us it was not so. The area is large and varied. This is a plus. The food is normal. True, there are only two types of quiche (rice and oatmeal).
The rooms are poorly cleaned (we lived in villa olimpos), there is a layer of dust under the sofas, they were not cleaned every day, sometimes I had to call and ask to be cleaned. Dust on surfaces is not removed (only for a tip). You walk barefoot around the room, your feet turn black!
Receptionist not coordinated at all. Several times they promised to fulfill the request and after a few minutes they reported the impossibility. One employee says one thing, the other another, or not at all in the know. The keys to the rooms the first two days just stopped working, had to be changed. And it's not just me. WIFI works intermittently.
INFECTION: Well, in the last 4 days of rest, a child (3 years old) caught a terrible infection!
Blistering rash (legs and arms), high fever for 2 days, white throat. And there are many such children in the hotel. Talk of infection (rash) at every turn. We did not swim in the children's pools, only in large ones. Even athletes who were engaged in the Olympic pool (schoolchildren) got sick. But I cannot say how it is transmitted. We visited the hotel doctor, he claims that it is chicken pox, but even inexperienced parents understand that this is not the case. And my doctor confirmed it today. Not known at first glance, the virus, herpes type. They send people to the hotel doctor with a complaint about a rash for a reason, but because he knows what to say and how to say it so as not to raise a panic either in the hotel or on the forums. He also told me (to reassure) that this happens not only in their hotel, but also in Jacaranda, for example. That is why I abandoned this hotel in due time, in favor of Sirene, in the hope of a relaxing holiday.
The doctor is sure that the "chickenpox" is imported by Russians and they get sick here. My child passed the standard tests. Negative. Others handed over, confirm the Coxsackie virus.
In general, parents, I advise you not to take risks and not go to this hotel.
The rooms are poorly cleaned (we lived in villa olimpos), there is a layer of dust under the sofas, they were not cleaned every day, sometimes I had to call and ask to be cleaned. Dust on surfaces is not removed (only for a tip). You walk barefoot around the room, your feet turn black!
Receptionist not coordinated at all. Several times they promised to fulfill the request and after a few minutes they reported the impossibility. One employee says one thing, the other another, or not at all in the know. The keys to the rooms the first two days just stopped working, had to be changed. And it's not just me. WIFI works intermittently.
INFECTION: Well, in the last 4 days of rest, a child (3 years old) caught a terrible infection!
Blistering rash (legs and arms), high fever for 2 days, white throat. And there are many such children in the hotel. Talk of infection (rash) at every turn. We did not swim in the children's pools, only in large ones. Even athletes who were engaged in the Olympic pool (schoolchildren) got sick. But I cannot say how it is transmitted. We visited the hotel doctor, he claims that it is chicken pox, but even inexperienced parents understand that this is not the case. And my doctor confirmed it today. Not known at first glance, the virus, herpes type. They send people to the hotel doctor with a complaint about a rash for a reason, but because he knows what to say and how to say it so as not to raise a panic either in the hotel or on the forums. He also told me (to reassure) that this happens not only in their hotel, but also in Jacaranda, for example. That is why I abandoned this hotel in due time, in favor of Sirene, in the hope of a relaxing holiday.
The doctor is sure that the "chickenpox" is imported by Russians and they get sick here. My child passed the standard tests. Negative. Others handed over, confirm the Coxsackie virus.
In general, parents, I advise you not to take risks and not go to this hotel.
Translated automatically from Russian. View original
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