Expectation and reality

Written: 11 september 2020
Travel time: 29 august — 4 september 2020
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We booked this hotel for 7 nights, believing in good reviews, but just returned, fresh impressions, so I decided to write a REAL review.
I'll start with the room, okay, old furniture, shabby walls, but you can remove it so that hair does not lie on the floor and ventilate so that it does not stink of rotten stuff. There is no cleaning as such, there is only a change of towels, but they are all stained and smell bad, it would be better not to change them! Once they changed the bed linen for everything full of holes, old and even stained. Why change? ! Air conditioners directly above the bed, it is impossible to sleep and you can easily catch a cold. When asked to change our room, we were told that we need to pay extra. Pay extra for what for the same dirty and smelly room? Noise isolation is trash. Heard EVERYTHING!!!!
As for food, this is a completely separate issue. The food is the same every day, the fish is small overcooked into coal, everything is fatty fried, the potatoes are raw, there is practically no grill, for the first time I tried Turkish coffee so disgusting, the sweets are the same, there was no baklava all the time, after dinner they left hungry, And believe me, it's better than being poisoned! There are hairs on the plates. Dirty forks are served at dinner, do you really want to eat after that? And for some reason, Mustafa does not appear at this moment, who, according to reviews, "decides everything. " He works exclusively for personal purposes, sits down with single girls and rejuvenates them. To avoid bad reviews, for this he tries. But when you have a real problem and you are not "lonely", no one will help you.

At the reception, one girl speaks Russian, and the Russian speakers are over. A few words about the beach, it is public, very dirty cigarette butts, where you do not step, no one cleans it. There is only water on the beach, even beer could not be delivered, many were outraged because of this. A bus takes you to the beach every hour, the queues are long, it travels several times, because you see it’s not profitable for the hotel to have more buses, it’s cheaper to put a “burnt wine” on a guest than to really solve something.
Animation is weak, no one really goes to it. The territory is not well-groomed, everywhere is dirty, starting from the room and ending with the pools in which glasses float and this does not bother anyone. The hotel itself is INSANELY stuffy, they also saved on air conditioning. The hotel is shabby, there has not been a renovation here for a long time, do not believe if they tell you that it was in 2019. Wi-fi does not work at all, it constantly disappears. The hotel saves light, guests sit in the lobby and turn off the lights at 12. I have never met such a nasty attitude towards guests, and I hope I will not meet again.
The hotel is not cheap, for such a service it is not worth even half the money paid! There are a lot of guests who are indignant, dissatisfied, ongoing proceedings. THIS IS A CRY OF THE SOUL, DON'T BE BELIEVED BY THE GOOD REVIEWS ON WHICH I BURNED AND SPILLED SUCH A LONG-WAITED HOLIDAY. THIS HOTEL IS NOT WORTH YOUR CENT OR TIME AND NERVES. BYPASS IT MY TENTH ROAD MY ADVICE TO YOU.
Translated automatically from Russian. View original
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