Very bad hotel!!!

Written: 27 august 2017
Travel time: 13 — 27 august 2017
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
Very, Very bad hotel, absolutely dirty from the lobby, elevators, rooms to the dining area.
The feeling that the hotel has no owner at all.
In the hall, in the morning until 8:00, the air conditioner is turned off (in order to save electricity), on the tables with streaks of dirt, you will see dirty dishes, crumbs under the tables, sticky streaks on the floor, etc. Sofas and armchairs are dirty - since 2008, because e. they are 9 years old. There is no liquid soap in the toilets, dirty sinks, very dirty toilets, scattered used toilet paper, it’s scary to touch the door handles, very dirty.
In the dining room you will be greeted by poorly washed dishes, dirty floors, dirty chairs, everything is dripping, air conditioning is weak, the air is musty everywhere, I believe that in the area where food is prepared, there is even more terrible unsanitary conditions !!!

Food quality is bad, for example, butter lies in large chunks without proper temperature storage, there is no rag napkin for bread, if you look at the area where food is prepared, you will see dirty cabinets, the stove on which everything is cooked burns due to dirt, vegetable oil is in short supply, you can write a lot about the dining room and everything is bad, unfortunately. In general, you can not visit the dining room! Waiters - often came new and not at all experienced. Very old, smelly and VERY dirty wheelchairs were used to clean dirty dishes.
Daily vacationers (especially children) complained of intestinal poisoning: fever, vomiting, diarrhea, symptoms of acute respiratory infections: sore throat, cough, snot. Many took constantly smecta, antibiotics. The most commonly used antibiotic here, according to the recommendations of local doctors, is metronidazole (an antiparasitic agent). There are dirty mattresses on the beach (probably since the opening of the hotel - since 2008, i. e. they are also 9 years old), there are always a lot of cigarette butts, plastic bottles and other garbage in the sand, water does not drain well in the shower, the drain is always clogged with sand, therefore, everyone has to stand in a large and dirty puddle. The spa only gives out beach towels, which are always in short supply (300 towels for 1500 deceived vacationers). To visit the sauna, they don’t give out bedding, there is mold everywhere in the showers, no shelves, no liquid soap, stale air, poor lighting, dirty lockers.
Gö zleme is cooked without gloves, cut into portions on a dirty board, fillings for cakes - chocolate, cheese, meat, potatoes look spoiled, flies crawl on them.
From time to time, the maintenance staff tries to wash the windows, the floor, etc. , but this is not done regularly and hastily.

In the room - Family room - for 4 days the neighbors from above drowned us, for 4 days they did not take any measures, they would come and look, say "ok" and leave, the stench was terrible in the room, they did not offer to move to a similar room, since everyone the rooms were allegedly occupied. . The safe in the room didn't work and it wasn't until the 13th day of our stay at 11:40 pm that the guy came to repair the safe. Bed linen was changed only once in two weeks (on the 7th day of stay), and shampoo and hair conditioner were also given out once in two weeks. The room has never been vacuumed, washed bath, sink and toilet. By the way, when we moved into this room, it was not cleaned: there was dried dirt in the bath, the mirror was all smeared, a small bar of soap and two small bottles with dried products (the inscriptions on which were from the previous hotel). Towels are changed once every three days and then on request and they can give out only three towels instead of 4, citing a shortage !!!
This hotel urgently needs to be closed as an epidemiologically dangerous object!! !
Translated automatically from Russian. View original