Territory: large, clean, cozy and very green. Amazing fresh air! It's so nice to sit on the balcony to admire the flowers and trees - that's why I prefer a bungalow (I'm not interested in the sea view, but the silence and greenery are very even), it's nice to walk around the territory, there is a lot of shade, for those who are especially lazy or in a hurry transport runs. There are many pools, my favorites are relaxation (lying in silence under the pine trees and drinking delicious coffee is really relaxing =)) and the main one - there are all the attractions and sea water in the pools nearby. There is also a water park, not even a bad one for small slides and for adults.
Meals: throughout the hotel there are many cafes and snack bars, there are many points with ice cream (a huge selection for every taste - the children squealed with happiness, since the main restaurant also served sushi, fish and pizza loved by children, so besides sweets all the same and normal food got into the body =)), pastries and even macarones are served.
The food in the main restaurant itself is excellent! ! For every taste - a huge selection of everything! There are always seafood and fish and different types of meat. Always fresh vegetables and fruits, a lot of salads and dairy products (freshly squeezed juice and ayran are also available), sweets in a wide variety. Lots of diet food.
For small children there is a separate room (I regretted not finding this hotel earlier =)) - there are tables of different sizes, there is a place with cartoons, all dishes for children are great and arranged so that they themselves can choose and dial.
And there are also plates for boys and girls =)) There is also a bottle warmer and baby food in jars.
p. s. the only thing I missed at breakfast was a borek - last year I had it and I had breakfast with it - a very tasty dish ! ! And last year they cooked spaghetti right in the cheese heads - it was mega-tasty, so if you have the opportunity - return them =))
Drinks: here is my separate love =)) Bartenders prepare amazing cocktails! ! Even my favorite and it would seem such an ordinary bloody merry performed by them with spicy sauce is something! ! Children's cocktails are bright and tasty, based on juices (my young ladies especially fell in love with Harry Potter - they ordered it all the time). I must say right away that there are a couple of girls who do not know how to make cocktails, but they only stood at the bar a couple of times.
Accommodation: Good spacious rooms, everything is clean and comfortable, if you need something (in our case, blankets and hangers) everything was brought instantly.
Cleaned every day and well. Large cabinets, there is where to lay out and hang everything - I don’t like it when everything is in a heap, because such seemingly trifles are very pleasant.
It is also very convenient that you do not need to bring shampoos, conditioners, etc. little things with you - everything is given out and of good quality.
Minibar and tea coffee replenished every day.
Entertainment: this is the main reason why we fell in love with this hotel!
A huge number of competitions and events (here I must separately say thank you to all the employees - always, even simple games were able to present very interestingly, introducing new rules =)). Bocce, darts, archery and rifles, volleyball, football and more. There are tennis courts and small tennis.
It is also worth mentioning separately yoga, stretching and more classes with Yulia (aqua aerobics, step aerobics, zumba) - she is so incendiary and easy to do everything that energizes not only physically, but also morally - a great mood is guaranteed !!
Therefore, a special thank you to Yulia!
For children there are very good playgrounds and pools.
There is a miniclub - there children are divided by age and a very interesting rich program for children and they are well looked after.
And there is a teenager club - from 13 years old - it's just a great place for teenagers! ! My daughter just loves it, we were in it last year and this year. Teenagers are so different and complex, but they are organized so that it is not possible to pull them out of this club later =))
Staff: it is worth noting the professionalism and friendliness of the staff! Starting from the reception, the girl Vladlena settled us nearby (two families rested) and before the check-in time, while offering many options !!
The bartenders are always smiling, they do everything quickly and very tasty! )) Waiters - they work just as fast, I would like to separately mention the guys at the main pool on rollers - they are great!!
Guest Relations is an exemplary work, they will always help and solve any issues (the main thing is to voice them =)).
Separately, a huge thank you to Anastasia - she saved my daughter's vacation! Unfortunately, we arrived on dates when the teenager club was still closed (note that it is open only in the summer months, for children under 13 years old the mini club is open all year round), and my daughter went with a desire to get into this club. And thanks to Anastasia and also Plexi (who is in charge of the entertainment part), the teenager opened the club earlier and the child was mega-satisfied and immediately demanded that they go longer next year =))
And thanks also to Plexi - well done! My daughter is hard to contact, but he found an approach to her, paid attention and even somehow persuaded her to play "the last hero"!
It is also worth noting Molly (she was put to teenagers) - to organize such different teenagers for joint activities - you need to have talent!
But if you can take Albina back to you, it will be great - she is a great fellow in this matter as well!
In general, I can list for a very long time and a lot - any of our whims and questions were resolved quickly and with a smile!
Evening shows are very good, Turkish night is a magical show in the favourites! Discos are organized perfectly (especially themed ones), and they also do foam parties - I myself had fun there as a child =))
And it was also very nice to receive a compliment from the hotel as regular customers!
Of the minuses, perhaps only the price =)))
Verdict - definitely recommend for a family vacation!! !
Sunbeds on the beach have to deal early in the morning. And they smoke everywhere! And the staff does not even want to make comments to people who smoke during the show! Is it okay that children are sitting everywhere? They offered to make a remark to the girl smoking next to me. Is this NORMAL for you?
All in all, we won't go to this hotel again. It does not live up to its 5 stars, the maximum is 3!
- Large, very green, ramps everywhere, it is convenient to walk with a stroller.
- There is no direct access to the sea, only through the building with a restaurant - it is inconvenient with a stroller, plus additional temperature differences.
- Wooden flooring on the beach not only to the sea, but also along all the sun loungers (no need to drag the stroller along the sand).
Building and rooms:
- Morally obsolete by 10 years.
- Cleaning is mediocre and not every day. They constantly forget to report something from shampoos. The furniture on the balcony was dirty upon arrival.
- Only 1 elevator to get to the restaurant on the 2nd floor (relevant for those with a stroller).
- Everywhere there are revolving doors that do not spin - it is not realistic to drag a stroller through them. Next to it are ordinary doors that you have to hold with your foot in the old fashioned way and push the stroller through - uncomfortable, terribly.
- Almost all rooms are very noisy until 12 at night. Even if you can't hear the music itself, you can definitely hear the bass. If you close the balcony, then it is tolerable, but without air conditioning there is nothing to breathe (and under the air conditioner a child suddenly fell ill).
Infrastructure for kids of our age:
- Covered large sand playground on the beach.
- A decent playground at the other end of the hotel near the water park.
- Children's mini-club in the building is divided into 4 "pens" for children. Children under 3 years of age under the supervision of a parent. In principle, it's normal - for a change it will go.
- A couple of small playgrounds on the territory.
- Children's pools are very cold - do not bathe babies there.
- No warm shower for kids outside.
- A lot of green lawn, where the baby can crawl, stomp.
Nutrition:
- Large selection of fruits.
- It seems like a lot of food is prepared, but at least half of the dishes are repeated every day.
- A lot of salted and peppered food.
- Not all food has signs, it is not clear what kind of salads are mixed for example.
- Mediocre sweets, except baklava.
Nutrition for babies:
- Only 1 type of canned apple-carrot puree.
- No curds.
- Juices and yoghurts (with sugar) without age indication.
- Strikingly, the children's menu and part of the menu from the general table and the dietary table coincide. I would like to believe that they still cook separately with increased security measures...
Coronavirus realities:
- The hotel is crowded, queues for tea, it is difficult to find a free clean table for breakfast, lunch, dinner.
- I liked the distribution of food through the glass - no one chooses better pieces and does not shake their hair into food.
- There are always places on the beach and near the pools.
Additionally:
- Excellent hammam and sauna.
- All children will have to go to the city to buy more, in the hotel everything is about 5-10 times more expensive.
- No robes.
- For an additional fee, they gave a room with a gorgeous view of the sea.
- Good Wi-Fi almost everywhere. In the main building there is enough speed to watch movies.
- Baby crib - playpen - in fact, the child sleeps almost at floor level)) as a result, the son slept with us - there was plenty of space.
- Our room lacked the usual shelves in the closet.
- Tiles in the bathroom and throughout the hotel are very slippery when wet. The child fell several times - be sure to hold the kids by the hand.
- I liked the area with the water park.
- The adult pools have pleasant warm water.
- A lot of Russians, some of them swear, be rude, drink, smoke next to playgrounds, etc. - unpleasant.
Conclusion: for children under 3 years old, a lot of work needs to be done in this hotel. For older children, I think everything is much better.
The rooms are not very clean but not 5 star! Dressing gowns are scary to wear! One liked the show - the program every day something new!
Everything else is at a very low level! Wi-fi even in the room does not work well, not to mention the territory! The maximum for this hotel is 4.
At 5 STARS HE IS NOT RIGHT NEAR, for the money that they ask for him, he is not worth it, we gave 1640 dollars for 3 with a child! The price is adequate for this hotel 900-1000 for 3 no more!
The room was standard, we asked the tour operator to make a note that the room must be with a balcony and on the 2nd floor! And the hotel gave us just such a room!! ! For which a special THANK YOU!! ! Since the room was in the 1st section, close to restaurants, beach, pools! To get to the water park and the children's mini club, you had to either take a mini bus that runs every 2 minutes, or take a walk along the chic, green, well-groomed area! It was no problem for us! So, we liked the room, it is quite spacious, not damp, daily cleaning (the child constantly dirty the bed linen, sometimes with juice, sometimes with sweets), the bedding was replaced daily (thanks for that), dirty towels were changed daily, the mini bar was replenished daily, gas . water, drinking pure bottled water, beer, sweets and juices for the child)!!!
The view from the room - we personally liked it, although previous reviews are different (but again, how to look at it: if you want privacy, then everything is fine, because the view of the green wall in the leans and trees, everything is better than we would have seen a completely neighboring hotel and resting in it, and no one saw us, at least walk naked, no one walks under the windows and does not look at the balcony), in a word, privacy, which we wanted so much !!!
I want to separately note the food and alcohol! We flew to Turkey many times, and all hotels are 5 *, UAL. Once again, we were convinced that their food is peculiar, with its own spices and manner of cooking, you either accept it or not! You must understand that you are not going to rest in Europe! It has its own flavor and its own cuisine (not always suitable for us Russian tourists who are used to cow's milk, milk cheese and meat sausage (although it is now all the same, soy), but nonetheless. We must initially understand that diluted milk, cheeses very salty or peppery and spicy - but simply because it's hot outside and it all just starts to deteriorate! Juices, respectively, will also be diluted with water, even freshly squeezed! But it's like that everywhere!
I’ll tell you about the cuisine of this hotel, we liked it, there is something to compare with, a large selection, all the soups are delicious, the fish too - by the way, it’s lightly salted, you definitely won’t be hungry, there are sushi, but they are weak for those who are amateurs. Sweets are delicious, but separately respect to Turkish delight, really very tasty, and all!! ! And the children's menu is good (all cereals are delicious, soups for children are low-salted, fruits, vegetables, and sweets, as in the main restaurant, everything is there. There are juices for children, cocoa, yogurts, canned mashed potatoes, all kinds of muesli). For adults, there are 2 main restaurants: one is open, like, if you want to eat outdoors, you don’t have to go to the second main restaurant, choose a table, take it right there to eat and enjoy the view, everything is close and close!!!
A bunch of lobby bars, with normal alcohol, there are children's non-alcoholic cocktails! Ice cream can be taken and eat at least all day long, in several lobby bars! Also, every day, delicious cakes with fillings, Viennese waffles with different fruits, chocolate, honey are baked near the pools! Good beer at the beach bar! Great cocktails at the bar in the main building!! ! Turkish wine in every bar! Pomegranate very tasty! All bartenders and waiters are smiling, autumn is polite and friendly! And in general, a special thanks to all the staff, everyone is trying to please the guests (and this is not a window dressing for a tip !!! ).
The beach is sandy - this is a feature of Belek, so the sea will be muddy - because of the sand, due to the season, and the waves on the sea, if any! In calm windless weather, the sea was clear! Otherwise, go to Kemer (we rested there last year, but the sea is more transparent, but the entrance to it is rocky, you just can’t go without corrals - it’s very inconvenient). Who is going after what. . ! At this time of the year, the sea is gorgeous, warm, just fresh milk !! ! About the water park - repairs are already asking, they have suffocated it, you can feel the connecting seams on the slides when you fly at speed! On the stairs to the slides, anti-slip mats need to be replaced!
This time the child didn’t want to go to the Children’s mini club, we saw their activities several times near the pools and around the territory, the kids were happy, the animators try, if necessary, they take the kids to feed in the mini club in a restaurant (we saw it ourselves)! Evening show - there were a couple of times - I liked it !! ! In general, the holiday was a success! Expectations justified!! ! A huge THANK YOU to all the staff!
The staff themselves, the employees know about it and no one does anything.
You walk with the phone around the territory and catch it. Not even the reception catches wi-fi badly, just connected to it, immediately throws you out of the network. It's horrible!
This hotel is more European than Turkish. During my short stay, I did not see drunken madmen, brawls and everything else that can be seen in other hotels)
Let's go, the sea is muddy water, surprisingly odorless, but you can't see your fingers at a depth of 25 cm in the morning gray foam from the afternoon of the wave, you can't go into it without protective shoes, height differences of a meter, sand which, by the way, is all in cigarette butts and other small and large debris ends at the entrance to the water and the stones begin smooth and not very smooth, the beach is divided into three parts, between the pier and the part for water sports (parking for boats, rubber boats, and scooters) it’s just not safe to swim, at the bottom of the pipe with huge stones with sharp edges and much more, I was not the only one who cut my legs, in the other part there is the same “coverage” without pipes and boulders, it’s also painful to enter, there are few sunbeds, stray dogs regularly climb into the sea, a beach bar in which in the evenings until 2 o'clock in the morning the music yells so that you can hear it in the nearest buildings to the sea, it's not bad, I can't say about alcohol, I don't drink, but I smoke a hookah, it costs $ 20, two hookah workers are both with greetings, they didn't wash the dirty cups from the purchase, the hookahs are the same, tobacco "nicotine-free" (those who people who smoke will understand) it is impossible to smoke, coal is like birch, solid cinder, it is a pity for health and money. The territory is not bad, well-groomed, lawns, bushy plants, the pool is visually clean on the floor nearby, you can easily break your head, the second pool with "sea water" is highly disinfected with salt, so it hurts your eyes. The food, what they write about the food in this hotel is not true, there was no smell of seafood there, one day in 10 days from 09/02/18 to 02/11/18 they gave rubber crayfish, and overcooked crabs (small) without devices for breaking claws, ( eat as you like) every day the same menu, chicken is not dry but burnt, fish is tasteless trout, salted mackerel, and some kind of impossibly bony without a name, sweets, or chemical Turkish delight, and oiled oriental sweets. It’s impossible to get bored with food, powdered purees and juices, salted rubber cheeses, oatmeal in water and milk like in a hospital, rolls 2- went to a fish restaurant seafood (octopus, squid, shrimp) of dubious freshness, for $ 7 4 king prawns sprinkled with caraway seeds) and for the first porridge from peeled ordinary shrimp) amazing fruits, but a small list, nectarines, bananas, peaches, apples, pears. Golimye juices yuppies (chemistry) tea - similarity, coffee from a coffee machine as three in one is impossible to drink, night meals burgers and pizza for 2 with a minus, service at the dining room tables is good, waiters are friendly helpful. In short, we were trampled, there were 19 people, 10 adults, 9 children from 0.5 to 5 years old, 7 in one family, first the child the next day, the father, then the pregnant wife, in the other, first the eldest child 4 years old, then the youngest 0.5 years old and wife, the next day, father, everyone flew in for insurance, calling a doctor 30% or activating insurance for the same price, drugs also cost money, you need to go to the city for them, you ate different foods at different times and the symptoms are the same in different halls, the doctor says that this is an individual intolerance food, the neighbors exactly opposite the door also got sick with the whole family, everyone pretends that nothing is happening and these are isolated cases, it’s just that those who came with their families cannot judge the percentage quietly I’ll say how it is vomit 50 times a day (at the end with bile) and vilify.
Water park - several plush slides, tiny pools, a fungus paradise, an environment for any contagion.
Animation - only evenings on the stage they dance and sing almost the same thing for 2-2.5 hours
It's not about the money, it's just that you can't pay for such a "service" at all, it feels like the owner is on a binge, and the hotel, despite the daily lines at 6 am for the staff, lives its own life like a ghost ship.
Continuation, yesterday they flew home, gave their grandson to their grandmother, “kissed” today, terribly sick, the conclusion is: a virus that is transmitted by airborne droplets. You will see for yourself, God will give without viruses, the rest is tolerable.
We lived in a bungalow room, the room is so-so, it doesn’t pull five stars.
Restaurant - I don't know what those who liked the food here ate, but as for me, it's just awful. Yes, a lot of sweets, yes, a million of some strange and not tasty snacks, but the main dishes are tender meat, eternal french fries, tasteless fish and burnt chicken. Children's restaurant - the sea flies and no one cares about them.
I'm wondering if the cooks themselves eat what they have prepared?!
The pools are not bad, but I have seen much more convenient for children.
Cleaning - apparently bad, because my daughter wandered coxsackie, two days of temperature, and now it itches all over. Therefore, it takes longer for anything good to come to the head of NK to write here.