Bad hotel, but Wi-Fi (free, throughout the hotel) is normal

Written: 28 july 2018
Travel time: 20 july — 7 august 2018
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 5.0
Service: 3.0
Cleanliness: 3.0
Food: 5.0
Amenities: 4.0
We chose a quiet hotel, away from the city, but so that everything was there, since with two children (3 years and 9 years old). The territory is huge (stupid). I’ll start with the reception ((when you approach the administrator, you have to wait a long time (talks on a cell phone) and also shows with gestures that he is busy !!! ! There is no kettle in the rooms and everything that is included, when I asked, they answered me that there are 90 people like me % in the hotel, to say that I was in shock means to say nothing (it turns out that in a 5 * hotel a KETTLE is not included in the concept of the hotel), they waited and begged for a crib for 2 days, they brought the dryer on day 6. The plates are dirty in the restaurant, it takes a long time look for a clean table (the waiters are in no hurry to clean the tables) and ask for cutlery, drinking water with clean glasses. The beach is not sandy, but pebbles and sand (it hurts sooooo much to get out of the sea)!!! Sunbeds, sunbeds and umbrellas are at a distance of about 50 meters, so you can’t lie on a sunbed under an awning with small children, most vacationers lie on towels by the sea. They forget to bring towels to the room (the maid explained this by saying that there are not enough towels for everyone), shower gels, shampoo and soap have not yet been brought (fortunately, I took everything with me). In the bar, the bartenders look like we owe them something!! ! Children's slides for C grade. The food is so-so (my stomach immediately reacts to low-quality oil). My children have a sweet tooth, but this time they did not come to the table with sweets at all. Eat only ice cream (given during dinner). Something this time was unlucky with the hotel (((. The first time I encountered such an attitude towards vacationers ! ! It’s not very pleasant, you have to ask for everything more than once.
Translated automatically from Russian. View original