Разочаровал сервисом и размещением Disappointed with service and accommodation

The choice fell on Sentido, because they heard a lot about the quality of service standards of the Sentido network. But they were disappointed.
Despite the fact that a note was sent with the desired settlement on the upper floors, we were settled on the ground floor, motivated by the fact that you need to pay extra for the upper floors. Although there was no difference in the price for the number of storeys in the selection of the tour. And the hotel was less than half full.
After a bribe of 50 dollars, they settled in a room overlooking the balcony of the restaurant, from where the noise and smells of the kitchen were always heard.
They gave a room with 2 single beds, although we said that we were a couple, motivating us to give a room with a double bed only if you prove that you are married.
Every day the cleaners started to make noise and break into the room without knocking from 9 am, even if the "do not disturb" sign is hanging.

In the restaurant, the waiters rudely pulled out plates of food, even if they did not finish the meal.
When the couple at the next table left for a portion of food, the cat jumped on the table and began to eat from the plates. To which the waiters only laughed and did nothing to drive the cat away.
The contingent of tourists - Turks, Persians and other Muslims.
The rest of the hotel area is clean and well maintained. There are no complaints about food. The sea is beautiful. The beach is clean.
A 5 star hotel should have no complaints about minimal service. Fortunately, now the choice of hotels with decent service at this price abound.
The hotel would not recommend.