• traveled 3 years ago
From July 22 to July 29.2021, my family of 5 (2 adults, 2 teenagers and a 2-year-old child) and I stayed at the Club MegaSaray hotel. The start of the holiday was great. We enjoyed the sea, the sun, the entertainment and food offered by the hotel. But on the last day of our stay, four of us ended up in the hospital with acute poisoning after eating dinner the day before.
… More ▾
From July 22 to July 29.2021, my family of 5 (2 adults, 2 teenagers and a 2-year-old child) and I stayed at the Club MegaSaray hotel. The start of the holiday was great. We enjoyed the sea, the sun, the entertainment and food offered by the hotel. But on the last day of our stay, four of us ended up in the hospital with acute poisoning after eating dinner the day before. The poisoning occurred with seafood salads, where the main components were shrimp, mussels and squid rings. The provision of dishes from low-quality products is unacceptable for this level of the hotel. This fact caused us great disappointment, given that this is a five-star hotel, for which we paid a considerable amount of money and expected a high level of quality and safety of services, including food. We liked a lot in the hotel, but after suffering a nightmare and fear for the lives of children, we are unlikely to ever return there again. Additionally: 1. In room 8210 in the main building, air conditioning does not work well. 2. Telephones in the rooms do not work from time to time. The reason was not understood.
3. Maids sometimes mess around. A dirty towel is picked up from the floor and instead of being replaced, it is turned to the clean side and hung up. 4. In the children's room for babies 0-3 years old, there are a minimum of toys and those are broken.
3. Maids sometimes mess around. A dirty towel is picked up from the floor and instead of being replaced, it is turned to the clean side and hung up. 4. In the children's room for babies 0-3 years old, there are a minimum of toys and those are broken.
Like
You like
• 4
Show other comments …
• traveled 3 years ago
The hotel was chosen on the recommendation of the travel agency manager and reviews. The hotel is close to the airport. Upon arrival, we immediately went to breakfast. At the entrance to the restaurant, the temperature is measured and everyone is given masks, you are not served if you come without a mask. This was the case in all restaurants except the bar.
… More ▾
The hotel was chosen on the recommendation of the travel agency manager and reviews. The hotel is close to the airport. Upon arrival, we immediately went to breakfast. At the entrance to the restaurant, the temperature is measured and everyone is given masks, you are not served if you come without a mask. This was the case in all restaurants except the bar. The appearance of the main restaurant was a little disappointing: a slightly outdated design of the room, many vacationers, screams of children, dirty on the floor and a cat walking around the restaurant. The waiters were dressed in navy blue polo shirts and looked unkempt. Then we learned that a lot of Turks are resting in the hotel, as it is a big holiday now and they came with large families. The Turks are quite sloppy at the tables. True, the next day, perhaps, we got into the rush hour of the restaurant, everything was clean. Interestingly, after the holiday ended and the locals left, all the staff changed into beautiful white shirts, polo and beige trousers. What surprised me a little: the restaurant is on the 2nd floor and you can only go up the stairs. Many vacationers were with children in strollers, obviously it was not quite convenient for them to climb. Then we walked around the territory and went to the beach.
I liked the beach: a large coastline, a good entrance to the sea, a swing on the shore and one even in the sea. Sheds are solid, not umbrellas, a lot of sun loungers under a canopy. The beach is clean. The room card was given to us after 12:00. They settled us in the old building near the "quiet" pool. At first we were upset: the old cases look outdated. And then they were very happy, because the rooms themselves are good, with good repairs and cleaned well. Loud music from the main pool did not bother us day or night. In addition, it was close to go to the sea and the main restaurant. Dinner on the same day pleased us with its variety: sushi, mussels, shrimp, red fish in the walls, turkey kebabs, lamb and veal kebabs and a lot more delicious. lots of vegetables and fruits. Everything is very fresh and tasty. We dined at a restaurant near the beach: the choice is not as large as in a restaurant, but it is enough to have a tasty meal. Ice cream was offered from 12 to 16: "Oreo", frozen yogurt and various fruit - all delicious. Drinks are local.
The fridge in the room was filled with good quality drinks every day. The hotel had a simply gorgeous evening children's program. In addition to dancing with children, after every day there was a Show. A show with a capital letter: a show on the theme of Toy Story 3, Ninjago, a show of soap bubbles - the children squealed with delight, and the adults were very interested. Show tricks and acrobatic numbers. According to reviews, the evening program for adults was also very interesting - we did not go. The hotel has a water park. It should be noted that everything is well organized in terms of safety - many lifeguards work and they monitor compliance with the rules of skiing. We were satisfied with the rest and the quality of the hotel services, so we can recommend it for relaxation.
I liked the beach: a large coastline, a good entrance to the sea, a swing on the shore and one even in the sea. Sheds are solid, not umbrellas, a lot of sun loungers under a canopy. The beach is clean. The room card was given to us after 12:00. They settled us in the old building near the "quiet" pool. At first we were upset: the old cases look outdated. And then they were very happy, because the rooms themselves are good, with good repairs and cleaned well. Loud music from the main pool did not bother us day or night. In addition, it was close to go to the sea and the main restaurant. Dinner on the same day pleased us with its variety: sushi, mussels, shrimp, red fish in the walls, turkey kebabs, lamb and veal kebabs and a lot more delicious. lots of vegetables and fruits. Everything is very fresh and tasty. We dined at a restaurant near the beach: the choice is not as large as in a restaurant, but it is enough to have a tasty meal. Ice cream was offered from 12 to 16: "Oreo", frozen yogurt and various fruit - all delicious. Drinks are local.
The fridge in the room was filled with good quality drinks every day. The hotel had a simply gorgeous evening children's program. In addition to dancing with children, after every day there was a Show. A show with a capital letter: a show on the theme of Toy Story 3, Ninjago, a show of soap bubbles - the children squealed with delight, and the adults were very interested. Show tricks and acrobatic numbers. According to reviews, the evening program for adults was also very interesting - we did not go. The hotel has a water park. It should be noted that everything is well organized in terms of safety - many lifeguards work and they monitor compliance with the rules of skiing. We were satisfied with the rest and the quality of the hotel services, so we can recommend it for relaxation.
Like
You like
• 5
I want to share with all the information about the hotel. To begin with, I read the reviews and found out that you can join the hotel club and order a compliment from the hotel upon arrival. I filled out the form, and after 3 days a confirmation came, I printed it out and gave it to the reception along with the voucher during check-in (we were brought fruit and wine to the room).
… More ▾
I want to share with all the information about the hotel.
To begin with, I read the reviews and found out that you can join the hotel club and order a compliment from the hotel upon arrival. I filled out the form, and after 3 days a confirmation came, I printed it out and gave it to the reception along with the voucher during check-in (we were brought fruit and wine to the room). It was a pleasure. P. S. We took the wine home with us.
We booked the Club Standard, we were completely satisfied with the room. Shower, laminate flooring, flat screen TV, minibar at a high level (beer, cola, fanta, srite, sparkling water with different flavors, chocolate bars, straws).
Lots of entertainment for adults and children (played water polo, volleyball). For children, there is an excellent mini club (you need to sign up on time), the child always came out happy with chupacups, crafts, in the evening they were awarded a diploma and a medal).
The sea and the beach are just amazing! Clean, warm water, nice sand. Convenient entry. Dive from the pier. Constantly clean the path along which vacationers walk.
The water park is also super, we rolled on all the slides.
We went to tennis. Reservation of the court is free, and rackets and balls are given a $5 deposit. Tournaments are constantly held in the hotel, there are many athletes (now I want to enroll my daughter in tennis).
I would like to thank all the staff for their hard work! The waiters keep asking what to bring. They smile and give the supplement without any problems.
I recommend it to everyone; ) in all respects an excellent hotel!! !
To begin with, I read the reviews and found out that you can join the hotel club and order a compliment from the hotel upon arrival. I filled out the form, and after 3 days a confirmation came, I printed it out and gave it to the reception along with the voucher during check-in (we were brought fruit and wine to the room). It was a pleasure. P. S. We took the wine home with us.
We booked the Club Standard, we were completely satisfied with the room. Shower, laminate flooring, flat screen TV, minibar at a high level (beer, cola, fanta, srite, sparkling water with different flavors, chocolate bars, straws).
Lots of entertainment for adults and children (played water polo, volleyball). For children, there is an excellent mini club (you need to sign up on time), the child always came out happy with chupacups, crafts, in the evening they were awarded a diploma and a medal).
The sea and the beach are just amazing! Clean, warm water, nice sand. Convenient entry. Dive from the pier. Constantly clean the path along which vacationers walk.
The water park is also super, we rolled on all the slides.
We went to tennis. Reservation of the court is free, and rackets and balls are given a $5 deposit. Tournaments are constantly held in the hotel, there are many athletes (now I want to enroll my daughter in tennis).
I would like to thank all the staff for their hard work! The waiters keep asking what to bring. They smile and give the supplement without any problems.
I recommend it to everyone; ) in all respects an excellent hotel!! !
Like
You like
• 1
We are lucky with the weather - during the day 24-27 degrees of heat. The sea is cool in the morning - 20 degrees, but by lunchtime it warms up to 24. In the evening it is already cool 16. You have to dress warmer. I chose this hotel because we stayed there last year. Everything was great, however, the tickets were taken in the month of September.
… More ▾
We are lucky with the weather - during the day 24-27 degrees of heat. The sea is cool in the morning - 20 degrees, but by lunchtime it warms up to 24. In the evening it is already cool 16. You have to dress warmer. I chose this hotel because we stayed there last year. Everything was great, however, the tickets were taken in the month of September. Now in November, half of the restaurants are closed. There is no animation. A la carte restaurants are also closed. The pier, from which it was possible to go down to the sea, was dismantled. The tour operator didn't even let me know that this would happen. There is no information about this on the hotel website either.
The receptionists are very kind to us. Everything will be explained and explained. Very nice. The only problem is cleaning the room. The concept of the hotel says that cleaning is every day, and bed linen is changed every three days. But we had cleaning on the first day and that's it. Garbage began to accumulate in the room and in the toilet. There were no bathrobes or slippers in the room. I left a request every day at the reception to bring bathrobes and throw out the trash. Brought only on the third day. The bar fills up regularly. The food at the hotel is very tasty. Not enough themed dinners as in season. The waiters are doing a great job. The girls are very attentive and always smiling. The hotel area is very green and clean.
In general, everything is very great, if you do not take into account the cleaning in the room. I would also like to note that on the second day of our stay at the hotel we received a letter from the administration. It contained a gift voucher. You can use it to buy something in the hotel store with the Mega Saray logo. Very nice. Thank you very much for your attention.
The receptionists are very kind to us. Everything will be explained and explained. Very nice. The only problem is cleaning the room. The concept of the hotel says that cleaning is every day, and bed linen is changed every three days. But we had cleaning on the first day and that's it. Garbage began to accumulate in the room and in the toilet. There were no bathrobes or slippers in the room. I left a request every day at the reception to bring bathrobes and throw out the trash. Brought only on the third day. The bar fills up regularly. The food at the hotel is very tasty. Not enough themed dinners as in season. The waiters are doing a great job. The girls are very attentive and always smiling. The hotel area is very green and clean.
In general, everything is very great, if you do not take into account the cleaning in the room. I would also like to note that on the second day of our stay at the hotel we received a letter from the administration. It contained a gift voucher. You can use it to buy something in the hotel store with the Mega Saray logo. Very nice. Thank you very much for your attention.
Like
You like
• 3
We arrived at 9:30, right from the bus all the luggage was taken for processing. We were 4 adults and 2 children, registered and sent to eat, after we had breakfast, we were immediately shown to the rooms. 1) Number - 6232 - everything is super. Number 6230 - outwardly everything seems to be the same, but something constantly broke, then the toilet bowl, then the holder, then the door handle, then the front door opened by itself, and at the end of the vacation the safe was blocked.
… More ▾
We arrived at 9:30, right from the bus all the luggage was taken for processing.
We were 4 adults and 2 children, registered and sent to eat, after we had breakfast, we were immediately shown to the rooms.
1) Number - 6232 - everything is super.
Number 6230 - outwardly everything seems to be the same, but something constantly broke, then the toilet bowl, then the holder, then the door handle, then the front door opened by itself, and at the end of the vacation the safe was blocked...
2) Cleaning - they cleaned well, but for 1 euro or 2 euros, they didn’t make flowers or figurines for us.
3) Food! WOW! To say that there was a lot of food - to say nothing! A LOT, DELICIOUS! DIFFERENT! There were even oysters.
4) Restaurant - at the entrance to the restaurant they measure the temperature, give out a mask. All service personnel are wearing masks and gloves. When visiting a restaurant (the choice of food that the service staff themselves give out behind glass) takes place in a mask, sit down at the table - take it off.
5) Bars! They serve high-quality drinks, and even beautifully decorated, and even in beautiful glassware! Milkshakes with umbrellas for children... We went to many places, but this was the first time we met!
By the way, there was no welcome drink.
6) Beach - cleaned. But I wouldn’t say that it’s clean, when you come to the beach in the morning (somewhere around 8 in the morning) you see yesterday’s uncleaned dishes, food... Somewhere around 12 they begin to clean...
7) Slides are great! Children are delighted.
8) Animation is not very good.
It seems that I wrote everything, if you have questions, you can write, I will answer)))
Finally, I want to add that this virus has helped many hotels to work correctly! The food is all fresh, there is no yesterday's reissued, pools are chlorinated, tables are disinfected. So there is no evil without good! I wish everyone to have a good rest as well as we) Thank you for your attention!
We were 4 adults and 2 children, registered and sent to eat, after we had breakfast, we were immediately shown to the rooms.
1) Number - 6232 - everything is super.
Number 6230 - outwardly everything seems to be the same, but something constantly broke, then the toilet bowl, then the holder, then the door handle, then the front door opened by itself, and at the end of the vacation the safe was blocked...
2) Cleaning - they cleaned well, but for 1 euro or 2 euros, they didn’t make flowers or figurines for us.
3) Food! WOW! To say that there was a lot of food - to say nothing! A LOT, DELICIOUS! DIFFERENT! There were even oysters.
4) Restaurant - at the entrance to the restaurant they measure the temperature, give out a mask. All service personnel are wearing masks and gloves. When visiting a restaurant (the choice of food that the service staff themselves give out behind glass) takes place in a mask, sit down at the table - take it off.
5) Bars! They serve high-quality drinks, and even beautifully decorated, and even in beautiful glassware! Milkshakes with umbrellas for children... We went to many places, but this was the first time we met!
By the way, there was no welcome drink.
6) Beach - cleaned. But I wouldn’t say that it’s clean, when you come to the beach in the morning (somewhere around 8 in the morning) you see yesterday’s uncleaned dishes, food... Somewhere around 12 they begin to clean...
7) Slides are great! Children are delighted.
8) Animation is not very good.
It seems that I wrote everything, if you have questions, you can write, I will answer)))
Finally, I want to add that this virus has helped many hotels to work correctly! The food is all fresh, there is no yesterday's reissued, pools are chlorinated, tables are disinfected. So there is no evil without good! I wish everyone to have a good rest as well as we) Thank you for your attention!
Like
You like
• 10
I visited this hotel with my wife at the beginning of December. The hotel is well located. And we are lovers of relaxation in a calm atmosphere, so to speak. In my opinion, this is just the perfect place for such a holiday. We met many tourists with children. Check-in went smoothly and quickly. The room was clean and no complaints at all.
… More ▾
I visited this hotel with my wife at the beginning of December. The hotel is well located. And we are lovers of relaxation in a calm atmosphere, so to speak. In my opinion, this is just the perfect place for such a holiday. We met many tourists with children. Check-in went smoothly and quickly. The room was clean and no complaints at all. We decided to take a walk. Fortunately, the territory of the hotel allows you to do this for a long time and where there is something to admire. This is also a plus for this hotel. We ate a variety of meals and my wife, who loves seafood, was pleased with the proposed menu. There were no problems on the beach either. We had enough. Umbrellas and deck chairs in a large assortment. The room was cleaned thoroughly and daily. In general, I want to come back here again. These are our impressions.
Like
You like
• 4
The food is excellent! The territory is clean and green! The animators are very funny in the evening, different productions are super-duper. There were enough beach chairs. Housekeeping is always clean! Just like at home cozy!
… More ▾
The food is excellent! The territory is clean and green! The animators are very funny in the evening, different productions are super-duper. There were enough beach chairs. Housekeeping is always clean! Just like at home cozy!
Like
You like
• 8
We returned with Mega Saray wife with a child of 4 years. I liked the hotel, but the main thing is to take a deluxe room. sad standards. Territory, food, service, beach - I liked everything very much. We didn’t try alcohol))), we didn’t go to the animation, the child was not interested. There were many children.
… More ▾
We returned with Mega Saray wife with a child of 4 years. I liked the hotel, but the main thing is to take a deluxe room. sad standards. Territory, food, service, beach - I liked everything very much. We didn’t try alcohol))), we didn’t go to the animation, the child was not interested. There were many children. Would like to return to this hotel next year
Like
You like
• 9
The hotel is good but does not pull on the top five. Let's start with the positives. . 1. The food is excellent. 2. Cleanliness. 3. The friendliness of the staff. The hotel area is green but there is little vegetation, the neighbors have more. And now the cons that spoil the reputation of the five: 1. The staff does not speak Russian, which makes it very difficult to relax, as gesticulation is not conducive to relaxation.
… More ▾
The hotel is good but does not pull on the top five.
Let's start with the positives. .
1. The food is excellent.
2. Cleanliness.
3. The friendliness of the staff.
The hotel area is green but there is little vegetation, the neighbors have more.
And now the cons that spoil the reputation of the five:
1. The staff does not speak Russian, which makes it very difficult to relax, as gesticulation is not conducive to relaxation. .
2. A tough dress code for catering located on the beach (you have to go from the beach to your room - change clothes and go to the main restaurant, then come back and do everything in reverse order). It's sad.
3. Two small slides, called a water park, work strictly by the clock.
4. Nobody visits billiards and slot machines because of their high cost.
5. Gym leaves a lot to be desired. Lack of exercise equipment and most need to be replaced.
6. There are no sights around. Getting anywhere, for example, to Antalya, is problematic, with two transfers by bus. Taxi costs crazy money. For example, from a hotel to Belek - $ 20.
7. Only two Russian-language TV channels with minimal information content.
We are non-drinkers, but for those who drink everything is colorful and beautiful.
Even the Germans felt like Russians at night
Let's start with the positives. .
1. The food is excellent.
2. Cleanliness.
3. The friendliness of the staff.
The hotel area is green but there is little vegetation, the neighbors have more.
And now the cons that spoil the reputation of the five:
1. The staff does not speak Russian, which makes it very difficult to relax, as gesticulation is not conducive to relaxation. .
2. A tough dress code for catering located on the beach (you have to go from the beach to your room - change clothes and go to the main restaurant, then come back and do everything in reverse order). It's sad.
3. Two small slides, called a water park, work strictly by the clock.
4. Nobody visits billiards and slot machines because of their high cost.
5. Gym leaves a lot to be desired. Lack of exercise equipment and most need to be replaced.
6. There are no sights around. Getting anywhere, for example, to Antalya, is problematic, with two transfers by bus. Taxi costs crazy money. For example, from a hotel to Belek - $ 20.
7. Only two Russian-language TV channels with minimal information content.
We are non-drinkers, but for those who drink everything is colorful and beautiful.
Even the Germans felt like Russians at night
Like
You like
• 41
Stayed in July 2014 with a group of friends of 8. Rest in this hotel left a lot of positive emotions. Rested for 14 days. Didn't want to leave. Very polite staff. The rooms are very comfortable and cosy. Overall impression 5+
… More ▾
Stayed in July 2014 with a group of friends of 8. Rest in this hotel left a lot of positive emotions. Rested for 14 days. Didn't want to leave. Very polite staff. The rooms are very comfortable and cosy. Overall impression 5+
Review from — vOtpusk.ru
Like
You like
• 4
Show more »
