Not a foot in this hotel again. The rooms are very tired

Written: 13 october 2019
Travel time: 9 — 17 october 2019
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 4.0
Cleanliness: 2.0
Food: 4.0
Amenities: 5.0
The hotel is very large, the territory is huge, well-groomed. Everything is beautifully designed. The staff up to management level are very friendly and welcoming. The food is almost varied, there is always meat. Lots of greens and fruits. That's all. Do not stay in standard rooms under any circumstances. They are very small and in terrible condition.
We got room 6226.2nd floor, with a view of the buildings or the surrounding area, but in fact the roof of the restaurant. The room is dirty, there is mold in the bathroom, the water in the shower barely drains, the room is full of ants. They asked to change the number, they sent us, they already have a lot of people and promised to fix it all at 19:00. They came to us to poison the ants at 21:00 (the child was already asleep) and to our requests to do it tomorrow, the aunt still continued to zealously puff something terribly smelly, saying in broken Russian you take a walk, it will disappear. At the same time, the child lay opposite her and slept!
They escorted my aunt out and in less than 30 minutes a master came to break through the sewer (flush in the shower). 5 minutes pokolupal drain hole and said tomorrow I'll come again.

And one more thing. . . Our child (I'm sure and not only ours) drinks only apple juice. Here he is a canopy of gold and then packaged in a children's restaurant. The reception repeatedly asked for apple juice to be brought to the room. As a result, we went to the opening of the restaurant and poured ourselves apple juice into a bottle while it was still available.
You will not wait for freshly squeezed juice here (ultra ol inclusive type... ). There are juices like yupi or zuko from a distant childhood, apple and orange and that's it. Himose from them bears terribly.
Towels, bed linen, cutlery (as previously written in the reviews) are dirty. From alcohol we tried wine, highly diluted and terribly not tasty. They didn't dare take anything else.
Another plus, suddenly someone needs a good fitness room. Many different simulators, a fitness trainer is available.
Food sometimes came across salted, then sweet, then burnt.
Regarding diseases in the hotel, they go to the doctor with children, but mainly because of abrasions. On the sea they constantly swim near the place fenced off for swimming, on jet skis and parachute boats. From this, very large waves go ashore and children are often thrown straight at the stones, which are washed up by the same waves.
Translated automatically from Russian. View original