Надменный хамоватый персонал Arrogant rude staff

Worst service in my experience. I have never met a more arrogant and unwilling to do anything staff.
There were many little things that spoiled the impression, but the culmination was the situation when they decided to leave us without lunch. It was raining that day and we decided to go to the city, since the weather is not beachy. We weren't particularly in a hurry for lunch, as we expected to eat at the pool bar, which served food between lunch and dinner. But when we returned to the hotel, we found that the pool bar was closed due to rain. We decided that it was okay, the administration must have organized a snack in another place, we went to the reception to find out. But no, there was no other bar. We tried to explain that we missed lunch, we have an all-inclusive system, tell us where to dine, to which the answer followed, which illustrates the whole attitude towards customers in this hotel: "We have the right to change the rules of staying at the hotel at our discretion, today from "There is no inclusive due to the rain. Wait for dinner. "
So before you go there, be prepared that your boarding house may suddenly turn into a pumpkin.

Oh yes, they did not open the gate to the beach that day either.
Well, in general, the hotel is quite old and shabby, the elevators did not work well, the towels were wiped almost to holes.
At the end of the season, all activities were closed, no slides, no animators, nothing at all announced on the tour.
In general, sadness. I regret going there. I do not recommend to anyone.