Your rating of this hotel:
5.0
from 10
Hotel ratings by criteria:
Rooms:
5.0
Service:
6.0
Cleanliness:
10.0
Food:
4.0
Amenities:
10.0
Expectation and reality - this is about the Quattro Beach Spa & Resort. To say it's a complete disappointment is an understatement. Of course, before the trip, we carefully studied the concept, looked at reviews and photos. Here are the first impressions: at first glance it seems that this building is from 2000. Check-in is at 15.00. There was plenty of time to consider all the shortcomings. By the way, foreigners are settled earlier and they are treated differently.
The furniture both in the lobby and in the restaurant seems miserable. The hotel has an unpleasant smell.
Separately, the main restaurant: uncomfortable accommodation, the inability to self-impose (but these are quarantine measures). The assortment is very scarce, everything has a specific flavor, even honey in combs. We love Turkish tea very much, it should be rich, strong, astringent. But here is yesterday's tea leaves. For lunch today there were only two types of meat: beef steak with mushrooms and turkey skewers. There are plenty of fruits, sweets too (no complaints here). The room where you can drink tea and coffee is filled with cakes only after 16.00.
The beach is good, clean, large, lots of sun loungers, comfortable pier.
A separate story with the a La Carte restaurant, which we did not get into today due to a guest relation oversight. She just didn't put us on her visitor list. And, by the way, it did not help to solve a single issue, although this is its main function. She has one answer to all questions, “I heard you, ” and that’s it. We met such rudeness from the guest relation for the first time. The service staff deserves praise and respect.
In general, the hotel deserves 3 points out of 5. Of the nine days of our stay, two were spoiled... The previous time we were in Granada Luxury Beach, which is 200 times cooler.
For this price you can find something better.
The furniture both in the lobby and in the restaurant seems miserable. The hotel has an unpleasant smell.
Separately, the main restaurant: uncomfortable accommodation, the inability to self-impose (but these are quarantine measures). The assortment is very scarce, everything has a specific flavor, even honey in combs. We love Turkish tea very much, it should be rich, strong, astringent. But here is yesterday's tea leaves. For lunch today there were only two types of meat: beef steak with mushrooms and turkey skewers. There are plenty of fruits, sweets too (no complaints here). The room where you can drink tea and coffee is filled with cakes only after 16.00.
The beach is good, clean, large, lots of sun loungers, comfortable pier.
A separate story with the a La Carte restaurant, which we did not get into today due to a guest relation oversight. She just didn't put us on her visitor list. And, by the way, it did not help to solve a single issue, although this is its main function. She has one answer to all questions, “I heard you, ” and that’s it. We met such rudeness from the guest relation for the first time. The service staff deserves praise and respect.
In general, the hotel deserves 3 points out of 5. Of the nine days of our stay, two were spoiled... The previous time we were in Granada Luxury Beach, which is 200 times cooler.
For this price you can find something better.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Nice hotel but not up to the standard
- Everything is fine, but there were minuses on departure
- The hotel is beautiful, but the beach is terrible
- We were delighted with the hotel!
- Review of Quattro Beach Spa & Resort Hotel
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