Плохое обслуживание и еда, хорошая анимация Bad service and food, good animation

Came with a group of 4 people. Upon arrival, there were a few hours left before check-in, we were immediately "kindly" offered to pay an additional $ 60 per couple so that we could check in immediately. They agreed because they did not want to wait, they were tired. We entered the room, in the room dirty surfaces with stains from a month ago. In general, the beginning is not very impressive.

Let's go have breakfast. Plenty of food in the hotel. But it's almost all tasteless. Don't be fooled by the photos and videos, it just looks delicious. Drinks are all diluted, despite the ultra all inclusive there is no imported alcohol. There is nothing to make you want to drink all the time. Everything tasteless and diluted.

Plus hotel - it's a good animation and disco. True, all this ends at 00:00 and after that you are driven from everywhere to the hotel. Type begins cleaning, which lasts all night.

In general, after midnight, I had to hang out in my room and run to the beach for alcohol, and at the bar they poured 1-2 glasses on their hands, so they ran often.

After the first gathering in the room there was a lot of dirt and alcohol that leaked through the glasses (since all glasses are paper and leak). We hoped that after cleaning it would be clean. But not in this hotel. All the cleaners do is change the sheets, towels and throw out the trash. All the dirt on the tables remained (photo attached). Nothing is washed in this hotel. I had to go to reception and complain. An hour later, cleaning ladies came who did not understand only sign language and asked us to show them what needs to be cleaned. I had to supervise the cleaning. For one they cleaned the stains of a month ago.

The next day we met with the guide. His name was Manas (Manasbem, it seems). He took us on an excursion to the water park The world of legends, hanging noodles on our ears, telling us how cool it is there. But not a word about the cons.
Arriving at the water park, we stood in line for each slide for 30-40 minutes. It was possible to pay extra $ 30 from each to stand in line for those who skip the line, it's about 5-10 minutes. In general, because of the wild queues, we didn’t really ride. Later, the guide separated us according to the local currency exchange rate. Be vigilant and check all the information.

Among the advantages of the hotel I can note a large swimming pool, friendly animators and good animation in the evenings. We made friends with a bartender in the lobby named Ishmael, a cool guy, he made us not bad cocktails, without him it would be terrible in terms of drinking. Also good ice cream and pizza at Pizza corner (not in the canteen, it's dark there).

In the end, I can't recommend this hotel. Too much negativity. Does not pull on 5 * with ultra food.