• traveled 6 years ago
A big fly in the ointment in a barrel of honey called Alanya was thrown to us by the North Point 3 * hotel and the tour operator Anex Tour. Let's start with the fact that North Point is not a hotel at all, but a separate building of the Rosella 3 * hotel. Yes, the North Point “hotel” has a “like a bar” and a “like a reception”, but in fact the dining room (you can’t call this a terrible place a restaurant! ), The bar and reception are located in the Rosella Hotel across the street.
… More ▾
A big fly in the ointment in a barrel of honey called Alanya was thrown to us by the North Point 3 * hotel and the tour operator Anex Tour. Let's start with the fact that North Point is not a hotel at all, but a separate building of the Rosella 3 * hotel. Yes, the North Point “hotel” has a “like a bar” and a “like a reception”, but in fact the dining room (you can’t call this a terrible place a restaurant! ), The bar and reception are located in the Rosella Hotel across the street. By the way, by default tourists are brought and taken from there. Double accommodation in North Point is not three-star, according to the international classification it corresponds to 2* and below. The area of the room is 8 sq. m. instead of the required 6 sq. m. for 1 person in double occupancy. The room is almost completely occupied by a bed 160x190, pushed right into the corner. There are two pillows on the bed, but there is only one pique blanket, 150x200 in size, that is, “single”. In the closet there is an extra pillow in a dirty pillowcase and a warm blanket, obviously not washed, with holes from cigarettes. Opposite the bed between the windows is an A4 TV, the passage between the bed and the TV towards the toilet and the balcony is less than 40 cm, this can be seen in the photo. An air conditioner hangs on the side wall directly above the bed, from which condensate flows directly onto the bed, and constantly, since there are old stains and stains on the wall. Bedside table one instead of two. Instead of one chair and one armchair or ottoman, there is one stool for two with a soft seat. From the relying furniture on the balcony - a rickety chair, as they were in Soviet canteens: a frame made of iron pipes, a plastic seat. I brought it into my room to hang clothes on because the closet is too small with no shelves for linen, and my suitcase and backpack almost completely occupied it. There is no other place to store luggage in the room. My dresses were not included in the closet, and hung on a coat hanger right at the entrance. There are ceramic tiles on the floor, there are no bedside rugs. Lighting only with overhead light, turns off only near the front door.
The bathroom is also for gnomes. Children's washstand is 55 cm high and 30x50 in size, between it and the shower is less than 40 cm, that is, it is physically impossible to stand in front of the washstand, bend over and wash! There is a railing for two small towels and a toilet paper holder, and that's it. There are no hooks and hangers for bath towels and a bathrobe, we had to use a toilet bowl instead of a "shelf". No toothbrush holder, no mouthwash cup, no shelf for toiletries. There is no ventilation in the bathroom, instead there is a window right in the shower. Hairdryer - generally fire! (See photo) Neither on the balcony nor in the room there are no hangers or coasters to dry swimwear, beach and bath towels. Therefore, everything dried on the railing and regularly flew off them. There was always water on the floor in the bathroom, so the foot towel looked more like a wet and dirty floor rag. Where it comes from is a mystery. The photo was taken after we were away from home from morning to evening.
There is a pool in the yard, quite new, but not popular. It is rarely cleaned, the bottom and sides are slimy, there is no cleaning around the pool, a condom lay on the side of the pool for three or four days.
There is a reception desk, but there is no administrator by definition. Naive tenants leave keys in open cells and leave. At the same time, there are no safes in the rooms, a safe at the reception, for a fee of $ 2 per day. If anything, the safe is this terrible rusty green box to the left of the reception.
There is also a bar counter, but it is used as a personal kitchen for the owners of the hotel and their relatives. Grandmother, children, some relatives, and even a dog hustle around here all day long. They talk, swear, dine, drink coffee, receive guests. I must say, going through this "rest area" is not very pleasant. Here a girl is playing with a dog, here a grandmother makes suggestions to one of the maids, at the table the men who run the hotel drink coffee while talking, grandfather watches TV in the lobby on the sofa. And you rush wet from the beach, as if through someone else's kitchen. By the way, the dog goes home only for the night. All day long she is tied up on the territory of the "bar", here she sleeps, eats, barks, plays with the master's children and their girlfriends.
Meals according to the All Inclusive 2018 system according to the version of the Anex tour are organized at the Rosella Hotel across the road. There is no restaurant in the hotel, the tables are placed between the pool, the bar and the buildings adjacent to Rosella, in fact, in the open air. An unthinkable number of street cats graze on this territory. They drink from the pool, play on sun loungers, relax on mattresses. They are allowed to wander around the dining room, tear up chairs, climb on them, beg food from tourists, write in the bushes. Probably because rats run around Rosella's canteen.
I personally saw during lunch how a large rat entered the territory of the dining room and went under the nearest table. I nearly choked and yelled at the waiter. It's a pity there was nothing to photograph, the phone was left in the room. The waiter reacted strangely. He took a broom and pushed the nearest cat towards the rat. The cat reluctantly, cautiously leaned towards the rat. She, seeing the obstacle, turned around and ran along the wall of the house. The cat. . . looked after her and went again to beg for food from the kind aunts. And everything is quiet, as if nothing happened. And only I received indignant glances: I found something to make a fuss about!
Kind Russian aunts feed poor Turkish cats right there, from their tables. Since the waiters wash the floor every five years, it is dirty, greasy, sticky, and stained. As a result of unsanitary conditions - cockroaches. There are plenty of them in Rosella's dining room, and in the kitchen, and in the toilets.
Food in Roselle is very poor and tasteless. The photo shows everything we got for breakfast. Tulumba in a box was bought by me in a pastry shop. You can still stand in line for an omelette. For breakfast daily cucumbers, tomatoes, two types of cheese, sausage, green olives, black olives with a stone. Olives are the cheapest, very small, every third is either dry or bitter. Pickled cheese of poor quality, loose, wet, very sour. Jam, honey, nut paste in individual 5-gram packages. In the beginning, there was margarine in the same packaging, which was stored incorrectly and therefore stratified into fractions, after a few days it was gone. Every day they gave boiled eggs and the cook fried an omelette individually for everyone on a plate. A few days later, a "choice" appeared: Either they would give boiled eggs, but they would not fry an omelette. Or they fry an omelette, but there will be no eggs. We only ate an omelet once, not wanting to stand in the "orphan" line with an outstretched hand. It was a pity for the time. The omelet is fried for about three minutes. If there are 8-9 people in front of you, as in the queue for a photo, then your turn will come up only after half an hour.
For lunch and dinner - only one hot dish, no choice. A couple of times in 16 days there was meat on a vertical skewer, finely chopped, once two tiny fish like capelin, fried on a baking sheet. Three times fried nuggets from a frozen semi-finished product, in a row, five pieces per snout. Most often - store-bought semi-finished products from minced chicken, cooked with vegetables, vile both in appearance and taste. Moreover, it would be worth mentioning that all these dishes in the plates extended by the guests are given by the bill, in portions, by a fat, untidy cook with greasy curls and hairy hands. Of course, without gloves, without a headdress, in a stale apron with stains and rubber slippers on his bare feet. Side dishes are usually two, rice or bulgur and stewed vegetables. For Turkish hotels, it is already the norm that hot, not eaten today, tomorrow will be served as a cold appetizer. Rosella's chef went further - salads not eaten by guests are boiled and served like vegetable stew. Cooled "stew" - cold "vegetable caviar". When I found vermicelli and chicken fibers from yesterday's chicken soup in lentil chorba, I stopped taking chorba too. In general, the food in Roselle is more like what my grandmother cooked for pigs.
The bar is also sparse and greedy. Wine, beer, vodka are served in the same 200-gram faceted glasses. Vodka is poured into a tablespoon at the bottom, wine by a third, beer by 3/4. There are special glasses for wine, beer, Pepsi-Cola, but for personal guests of the owners.
Beer only "Efes light", fresh, but the cheapest water-water, gin and vodka 35%, dry red and white wine. No mineral water, no raki, no local whiskey. Every now and then vodka ended, and sometimes vodka and gin. We ran out of beer several times. The wine was now only red, then only white. There is no permanent bartender. That was behind the bar the son of "mother" - a Russian-speaking kitchen worker-Armenian, a very unpleasant and unfriendly guy. Then one of the workers, just random people. After dinner in the bar area - a complete rotten. Everywhere the light is extinguished, there is a "duty" lighting. No music. You make your way to the bar in darkness and silence, looking for someone to pour 150 grams of beer into your faceted tea glass, because there is no one behind the bar, then you drink this beer in dreary conditions. And it seems that he drank some more beer, but you won’t go for a second glass, because they look at you like a drunkard, like an annoying beggar.
And in general, for the first time in ten years, I saw such a swine, such an indifferent, hostile attitude towards the guests. The main people in the hotel are the hotel employees and their guests and relatives. Everything is here for them. And the guests are annoying beggars who were allowed to warm themselves for Christ's sake, and they also ask for food!
The bathroom is also for gnomes. Children's washstand is 55 cm high and 30x50 in size, between it and the shower is less than 40 cm, that is, it is physically impossible to stand in front of the washstand, bend over and wash! There is a railing for two small towels and a toilet paper holder, and that's it. There are no hooks and hangers for bath towels and a bathrobe, we had to use a toilet bowl instead of a "shelf". No toothbrush holder, no mouthwash cup, no shelf for toiletries. There is no ventilation in the bathroom, instead there is a window right in the shower. Hairdryer - generally fire! (See photo) Neither on the balcony nor in the room there are no hangers or coasters to dry swimwear, beach and bath towels. Therefore, everything dried on the railing and regularly flew off them. There was always water on the floor in the bathroom, so the foot towel looked more like a wet and dirty floor rag. Where it comes from is a mystery. The photo was taken after we were away from home from morning to evening.
There is a pool in the yard, quite new, but not popular. It is rarely cleaned, the bottom and sides are slimy, there is no cleaning around the pool, a condom lay on the side of the pool for three or four days.
There is a reception desk, but there is no administrator by definition. Naive tenants leave keys in open cells and leave. At the same time, there are no safes in the rooms, a safe at the reception, for a fee of $ 2 per day. If anything, the safe is this terrible rusty green box to the left of the reception.
There is also a bar counter, but it is used as a personal kitchen for the owners of the hotel and their relatives. Grandmother, children, some relatives, and even a dog hustle around here all day long. They talk, swear, dine, drink coffee, receive guests. I must say, going through this "rest area" is not very pleasant. Here a girl is playing with a dog, here a grandmother makes suggestions to one of the maids, at the table the men who run the hotel drink coffee while talking, grandfather watches TV in the lobby on the sofa. And you rush wet from the beach, as if through someone else's kitchen. By the way, the dog goes home only for the night. All day long she is tied up on the territory of the "bar", here she sleeps, eats, barks, plays with the master's children and their girlfriends.
Meals according to the All Inclusive 2018 system according to the version of the Anex tour are organized at the Rosella Hotel across the road. There is no restaurant in the hotel, the tables are placed between the pool, the bar and the buildings adjacent to Rosella, in fact, in the open air. An unthinkable number of street cats graze on this territory. They drink from the pool, play on sun loungers, relax on mattresses. They are allowed to wander around the dining room, tear up chairs, climb on them, beg food from tourists, write in the bushes. Probably because rats run around Rosella's canteen.
I personally saw during lunch how a large rat entered the territory of the dining room and went under the nearest table. I nearly choked and yelled at the waiter. It's a pity there was nothing to photograph, the phone was left in the room. The waiter reacted strangely. He took a broom and pushed the nearest cat towards the rat. The cat reluctantly, cautiously leaned towards the rat. She, seeing the obstacle, turned around and ran along the wall of the house. The cat. . . looked after her and went again to beg for food from the kind aunts. And everything is quiet, as if nothing happened. And only I received indignant glances: I found something to make a fuss about!
Kind Russian aunts feed poor Turkish cats right there, from their tables. Since the waiters wash the floor every five years, it is dirty, greasy, sticky, and stained. As a result of unsanitary conditions - cockroaches. There are plenty of them in Rosella's dining room, and in the kitchen, and in the toilets.
Food in Roselle is very poor and tasteless. The photo shows everything we got for breakfast. Tulumba in a box was bought by me in a pastry shop. You can still stand in line for an omelette. For breakfast daily cucumbers, tomatoes, two types of cheese, sausage, green olives, black olives with a stone. Olives are the cheapest, very small, every third is either dry or bitter. Pickled cheese of poor quality, loose, wet, very sour. Jam, honey, nut paste in individual 5-gram packages. In the beginning, there was margarine in the same packaging, which was stored incorrectly and therefore stratified into fractions, after a few days it was gone. Every day they gave boiled eggs and the cook fried an omelette individually for everyone on a plate. A few days later, a "choice" appeared: Either they would give boiled eggs, but they would not fry an omelette. Or they fry an omelette, but there will be no eggs. We only ate an omelet once, not wanting to stand in the "orphan" line with an outstretched hand. It was a pity for the time. The omelet is fried for about three minutes. If there are 8-9 people in front of you, as in the queue for a photo, then your turn will come up only after half an hour.
For lunch and dinner - only one hot dish, no choice. A couple of times in 16 days there was meat on a vertical skewer, finely chopped, once two tiny fish like capelin, fried on a baking sheet. Three times fried nuggets from a frozen semi-finished product, in a row, five pieces per snout. Most often - store-bought semi-finished products from minced chicken, cooked with vegetables, vile both in appearance and taste. Moreover, it would be worth mentioning that all these dishes in the plates extended by the guests are given by the bill, in portions, by a fat, untidy cook with greasy curls and hairy hands. Of course, without gloves, without a headdress, in a stale apron with stains and rubber slippers on his bare feet. Side dishes are usually two, rice or bulgur and stewed vegetables. For Turkish hotels, it is already the norm that hot, not eaten today, tomorrow will be served as a cold appetizer. Rosella's chef went further - salads not eaten by guests are boiled and served like vegetable stew. Cooled "stew" - cold "vegetable caviar". When I found vermicelli and chicken fibers from yesterday's chicken soup in lentil chorba, I stopped taking chorba too. In general, the food in Roselle is more like what my grandmother cooked for pigs.
The bar is also sparse and greedy. Wine, beer, vodka are served in the same 200-gram faceted glasses. Vodka is poured into a tablespoon at the bottom, wine by a third, beer by 3/4. There are special glasses for wine, beer, Pepsi-Cola, but for personal guests of the owners.
Beer only "Efes light", fresh, but the cheapest water-water, gin and vodka 35%, dry red and white wine. No mineral water, no raki, no local whiskey. Every now and then vodka ended, and sometimes vodka and gin. We ran out of beer several times. The wine was now only red, then only white. There is no permanent bartender. That was behind the bar the son of "mother" - a Russian-speaking kitchen worker-Armenian, a very unpleasant and unfriendly guy. Then one of the workers, just random people. After dinner in the bar area - a complete rotten. Everywhere the light is extinguished, there is a "duty" lighting. No music. You make your way to the bar in darkness and silence, looking for someone to pour 150 grams of beer into your faceted tea glass, because there is no one behind the bar, then you drink this beer in dreary conditions. And it seems that he drank some more beer, but you won’t go for a second glass, because they look at you like a drunkard, like an annoying beggar.
And in general, for the first time in ten years, I saw such a swine, such an indifferent, hostile attitude towards the guests. The main people in the hotel are the hotel employees and their guests and relatives. Everything is here for them. And the guests are annoying beggars who were allowed to warm themselves for Christ's sake, and they also ask for food!
Like
You like
Show other comments …
We chose the North Point Hotel 3 * (Alanya), because before that JOIN UP replaced the hotel, we had to choose something else, as time was running out. On the first day we were settled in another hotel, namely ROSELLA HOTEL 3 ***, as there were no rooms in our hotel. But already on the second day they moved to the North Point Hotel 3 *.
… More ▾
We chose the North Point Hotel 3 * (Alanya), because before that JOIN UP replaced the hotel, we had to choose something else, as time was running out. On the first day we were settled in another hotel, namely ROSELLA HOTEL 3 ***, as there were no rooms in our hotel. But already on the second day they moved to the North Point Hotel 3 *. We liked the hotel, it was close to the sea, there is no restaurant on the territory of our hotel, it is located on the territory of ROSELLA HOTEL, where we lived on the first day, but it was not difficult for us to cross the road. The staff is friendly except for one manager. I liked the maid, a pleasant woman. Not far from supermarket, grocery stores. There is a swimming pool on the territory and there is nothing else like that there, there was no animation, but we didn’t need it. Ordinary city hotel. Everything suited us in the room, new furniture, air conditioning, TV - everything was there. Cleaning every day. In ROSELLA HOTEL on the first day when we lived there, there was no hot water, we were immediately repaired, but this did not last long. Regarding nutrition: there was no variety in food, but there were meat dishes 1-2 times a day, there were fruits, but as they wrote in the reviews that everything was spoiled and sour, this was not. There are no pastries, but this is a 3 *** hotel, everything is delicious, we liked it. The territory was cleaned regularly, and the pool was cleaned, the greens were watered. We didn't use the tours. Our friends live in the center of Alanya, so we walked with them.
Like
You like
• 1
I do not advise anyone carefully! the hotel is actively (i. e. not an isolated case, but groups of people are so fake! ) Practices overbooking! they confirm the reservation to everyone in a row, regardless of the availability of rooms and lodge tourists in another hotel with worse conditions without apologies, compensation, and also with a malicious smile, like a forced slave, the money has already been paid for the tour.
… More ▾
I do not advise anyone
carefully! the hotel is actively (i. e. not an isolated case, but groups of people are so fake! ) Practices overbooking! they confirm the reservation to everyone in a row, regardless of the availability of rooms and lodge tourists in another hotel with worse conditions without apologies, compensation, and also with a malicious smile, like a forced slave, the money has already been paid for the tour. Now more. If you want to find more reviews, read all about the hotel "Rosela", because. the owner of these hotels is one, the hotels are located nearby, you will eat in a roselle (i. e. cats walking on the tables, sometimes dirty dishes with chips, flies, lack of air conditioning because the restaurant is on the street, and not indoors - that's all truth). If there are no places in the norf point (and this is often), they also settle in rosela or for the first nights, or for good if it works, deceiving that rosela is a norf point building 2 and there is no difference. Tours are cheaper in Roselle and the rooms there are with old furniture and non-working air conditioners (it just drives warm air like a fan), without refrigerators, and in general the hotel is already old. The reception staff is also from Rosella, the reception is almost always empty in both hotels, all your requests are abruptly no longer understood in Russian, although the hotel has only Russian-speaking guests and locals. An administrator with curls instead of bangs frankly mocks customers and behaves in an extremely arrogant manner. The business is family-owned and apparently not hired, but his own, and that's what it is. The location of the hotel is not good. The center is far away, sights, the bus station, the grand bazaar and shops too, the infrastructure is not very developed, the beach is bad. If it's stormy, it's dangerous to swim. They constantly went further away towards the port or rode a Cleopatra. And this is a waste of time walking in the heat and riding buses. The only plus of the hotel is that the maids clean the rooms well, especially if you leave a tip, helpful guys at the bar, waiters. And in the norf point itself, the furniture is really fresh, the linen too, the hotel is 4 years old, not filthy. But the communion with rosela and living there for the first nights overshadow the rest. In general, you should not spend money and nerves on this hotel, as if you are driving by fortune). Because all the same, the boundaries between norf point and rosela are very blurred, the service is poor. I liked Alanya, but it is better to take a hotel closer to damlatas or cleopatra, even with worse rooms. In norf point you still don't feel comfortable. By the way, only apples and plums three times were given from fruits. The food is very modest. We bought fruit ourselves and ate outside the hotel sometimes.
carefully! the hotel is actively (i. e. not an isolated case, but groups of people are so fake! ) Practices overbooking! they confirm the reservation to everyone in a row, regardless of the availability of rooms and lodge tourists in another hotel with worse conditions without apologies, compensation, and also with a malicious smile, like a forced slave, the money has already been paid for the tour. Now more. If you want to find more reviews, read all about the hotel "Rosela", because. the owner of these hotels is one, the hotels are located nearby, you will eat in a roselle (i. e. cats walking on the tables, sometimes dirty dishes with chips, flies, lack of air conditioning because the restaurant is on the street, and not indoors - that's all truth). If there are no places in the norf point (and this is often), they also settle in rosela or for the first nights, or for good if it works, deceiving that rosela is a norf point building 2 and there is no difference. Tours are cheaper in Roselle and the rooms there are with old furniture and non-working air conditioners (it just drives warm air like a fan), without refrigerators, and in general the hotel is already old. The reception staff is also from Rosella, the reception is almost always empty in both hotels, all your requests are abruptly no longer understood in Russian, although the hotel has only Russian-speaking guests and locals. An administrator with curls instead of bangs frankly mocks customers and behaves in an extremely arrogant manner. The business is family-owned and apparently not hired, but his own, and that's what it is. The location of the hotel is not good. The center is far away, sights, the bus station, the grand bazaar and shops too, the infrastructure is not very developed, the beach is bad. If it's stormy, it's dangerous to swim. They constantly went further away towards the port or rode a Cleopatra. And this is a waste of time walking in the heat and riding buses. The only plus of the hotel is that the maids clean the rooms well, especially if you leave a tip, helpful guys at the bar, waiters. And in the norf point itself, the furniture is really fresh, the linen too, the hotel is 4 years old, not filthy. But the communion with rosela and living there for the first nights overshadow the rest. In general, you should not spend money and nerves on this hotel, as if you are driving by fortune). Because all the same, the boundaries between norf point and rosela are very blurred, the service is poor. I liked Alanya, but it is better to take a hotel closer to damlatas or cleopatra, even with worse rooms. In norf point you still don't feel comfortable. By the way, only apples and plums three times were given from fruits. The food is very modest. We bought fruit ourselves and ate outside the hotel sometimes.
Like
You like
