В реальности с натяжкой 3* In reality, with a stretch 3 *

For an additional reward of 20 c. u. (asked 40-50 USD) they settled in the morning at 9-00 as soon as they arrived, they gave one family room 517 with a sea view (the view is good), the second room is a standard 532 view of the courtyard (the restaurant of the neighboring hotel with all its smells , a gas tank, a wasteland, a mosque in the distance). Before settling into two rooms and 5 people, I filled out 20 sheets of different coronovirus questionnaires (although in all questionnaires the same information is only framed differently) !! ! There is very, very little food in the restaurant and there is no choice, it’s not that it’s not 5 stars, with a stretch of 3 stars, you won’t die of hunger, but for the money that was asked for this hotel in January 2020, it’s very bad (on the day of arrival at breakfast was only boiled eggs, pancakes and very salty cheese and nothing else!!! ).
The beach is not cleaned, on the floors on the racks the glasses can stand for days, the hotel itself is tired. There are no refrigerators with water on the territory, they are not in the restaurant either, they are only in plastic sealed cups in the bar from 10.00, they also replenish 1 bottle of 1.5 liters once a day during cleaning (this should be enough for a family of 3 people). Initially, there was no shower gel in the room, only shampoo and 2 small pieces of soap, when after cleaning on the second day no one put anything (although I always leave a tip), after going to the reception they added 2 shampoos, they said that there was no shower gel and will not. Later, after cleaning, soap was not added, the cleaning lady said there was no soap either, offered me more shampoo and showed with her hands that they can wash, it seems that there is no difference for her with what to wash and she has no idea what the consequences can be after such washing, especially for girls and children.
A la carte restaurants did not work, air conditioning did not work on the stuffy floors, it worked only in the rooms. From time to time, something constantly broke: either the air conditioner in the room, then the elevators, then the front door, then again the air conditioner. No grill, no ice cream, no lifeguard on the beach, no entertainment (every day darts at the bar and a game of guess the tune in the evening), no kids club. The territory is tiny (there is a swimming pool, a bar, a cover with a gizlum, two swings, that's the whole territory), there is nowhere to walk. The contingent of the hotel is 80 percent Germans aged 60-80 years (who smoke and drink everywhere from morning to night) and those who immigrated to Germany from post-Soviet countries in the 80s-90s aged 60-80 years, 10 percent is elderly Russians and Ukrainians, 10 percent are Turks, Ukrainians, Russians under the age of 40 with children.

To my question to the Pegasus guide why the hotel is so bad with food, shower gel, soap and beach cleaning, why the air conditioner does not work on the floors, he said: saving coronavirus, to my arguments that the price for the ticket was not economical and that we were a month ago in a hotel nearby 400 meters for the same money and there was plenty of food and the beach was cleaned every morning, A la carte restaurants worked and the room and territory and the beach and entertainment were five times better, the Pegasus guide silently gave the voucher and didn’t even tried to sell me excursions.
Summing up, I can say: this is the worst hotel of the four inexpensive five-star hotels in Alanya, where I was, the hotel does not correspond to either 5 * or 4 *, with a stretch of 3 *, especially for the money that they ask for a ticket to it! ! ! Another circus is the fight in the hotel with the coronavirus, when you come to the reception they demand that you put on a mask, when you ask for masks, they give one in hand, I explained that I have a family and I need more than one mask to really wear them and that they are disposable according to the rules, masks need to be changed every 3 hours, antiseptics on the floors may not be replenished for days, in short, they make it look like, in fact, 90 percent of vacationers spat on everything and did not wear masks.
I don’t know where the hotel got good reviews from, the last reviews on Turpravda, by the way, were 2 years ago, the rest even later, I focus on the reviews before buying a tour and so I got it, so I write my review right away when I arrived. If this hotel had 3 * and the average score according to reviews was 2-4, and the price for a ticket for 3 adults and 2 children for 10 days would be 1000 USD less, then all its disadvantages could be tolerated , people at least knew where and for what money they were going, and from the rest there was a persistent feeling that they had thrown you. In this opinion, all the Russian-speaking people who rested at the hotel during this period were in solidarity with me. In the future I will be more careful when choosing a hotel. Probably good reviews about this hotel were left by people who came to Turkey for the first time in their lives and have never been abroad and they simply have nothing to compare with, or the hotel has deteriorated very badly over the past few years.