Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms:
1.0
Service:
1.0
Cleanliness:
1.0
Food:
1.0
Amenities:
1.0
The hotel does not support the concept of 5 stars in any way! Or judge for yourself.
At the reception, there is no air conditioning completely, or in order to save money, it is very rarely turned on, the heat is unbearable.
It is not possible to drive in the elevator, the elevators are large up to about 8-10 people, if you survive high, then you will die of stuffiness until you reach the elevator, as there is not only air conditioning in the elevator, but the fan does not work either. And the elevator is always driven by a carpenter, 8 people for sure.
The glass in the elevators has probably not been washed since the beginning of the season, it’s not very pleasant to drive like in a dirty pipe.
The furniture at the reception is old and terrible, it's not clear where they got it from, but it's better in 3 stars.
Dirt in the hotel everywhere!
It is generally not clear when they wash it, for a week of my stay, I have never encountered cleaning in public places.
Complete glut of people. Since the hotel has owners of rooms (who bought the property) and these are probably 80% of the entire hotel. They come in families of 10 people in one room. Thus pandemonium everywhere! At the reception, in the toilet, in the pool for a week I did not manage to find a sunbed. To do this, you must get up at 7 in the morning.
As for food, that's a different story.
One gets the impression that the staff considers people to be cattle and gives out food on a pitchfork.
There is a “pide” zone where Turkish pies are baked; in a week I tried to start queuing 3 times, but only got one. Having stood in the heat of 40 degrees for 30 minutes, the baker said the finish here, I could not stand it anymore and had a fight. This is complete chaos. Then they would say not to borrow. The same thing with ice cream - the queue is at least 15 minutes and they give strictly 1 in hand, if I want to take myself and my daughter, everyone should stand.
The same goes for alcohol. I don't drink much, but it's very unpleasant to stand with outstretched hand and ask for a glass of wine. As a result, they drank once during the entire vacation and then bought the wine in the store. A bottle costs about a thousand rubles. Not diluted without humiliation and queue.
As for food at sea, this is another nightmare - food is thrown there like animals. Around the dirt, as if it were leftovers. And you stand there picking. I poked around but didn't eat. I went to a nearby cafe and bought food for money.
In general, in the hotel everything that is supposedly free (although we paid for it in bulk) is issued very hard and with a negative, as if we were unwanted guests))))
It is also impossible to talk about the fact that there is someone at the pool who keeps order. There are no helpers who help open an umbrella or carry a sunbed, not even a cleaner who removes glasses and leftovers. In general, complete self-service. And people in this pigsty stay from hopelessness.
About the staff!
This is a very important part of the holidays. So in this hotel all the staff are like angry dogs. They can't speak calmly. They immediately begin to be rude and may even yell. For example, I'm talking about the manager of this hotel. He inadequately shouted in Turkish at me and my friends. At the same time, they translated to us not at all what he said. We called the police. To which the Police said nothing, we see nothing and hear nothing.
Angry staff everywhere! The maids do not want to wash the floor properly, everything is divorced. And they don't like being reprimanded. If the staff does not want to do something, they first fall into aggression and then begin to say that they understand only Turkish. And they don't understand English.
Towels are old and dirty, they are given out only at the hotel, taking into account that you have to go to the sea in a crowded bus, you need to bring them with you. And the issuance also has breaks in work, so you need to adapt to aphids to sunbathe without them.
In general, I told everything!
The whole hotel (guests) is outraged by the service and dirt. Only the owners of the rooms are trying to be happy, because they are in a hopeless situation and no matter how they are sent, they will still return, because they have already paid for this vacation 50 years in advance and they have no choice.
At the reception, there is no air conditioning completely, or in order to save money, it is very rarely turned on, the heat is unbearable.
It is not possible to drive in the elevator, the elevators are large up to about 8-10 people, if you survive high, then you will die of stuffiness until you reach the elevator, as there is not only air conditioning in the elevator, but the fan does not work either. And the elevator is always driven by a carpenter, 8 people for sure.
The glass in the elevators has probably not been washed since the beginning of the season, it’s not very pleasant to drive like in a dirty pipe.
The furniture at the reception is old and terrible, it's not clear where they got it from, but it's better in 3 stars.
Dirt in the hotel everywhere!
It is generally not clear when they wash it, for a week of my stay, I have never encountered cleaning in public places.
Complete glut of people. Since the hotel has owners of rooms (who bought the property) and these are probably 80% of the entire hotel. They come in families of 10 people in one room. Thus pandemonium everywhere! At the reception, in the toilet, in the pool for a week I did not manage to find a sunbed. To do this, you must get up at 7 in the morning.
As for food, that's a different story.
One gets the impression that the staff considers people to be cattle and gives out food on a pitchfork.
There is a “pide” zone where Turkish pies are baked; in a week I tried to start queuing 3 times, but only got one. Having stood in the heat of 40 degrees for 30 minutes, the baker said the finish here, I could not stand it anymore and had a fight. This is complete chaos. Then they would say not to borrow. The same thing with ice cream - the queue is at least 15 minutes and they give strictly 1 in hand, if I want to take myself and my daughter, everyone should stand.
The same goes for alcohol. I don't drink much, but it's very unpleasant to stand with outstretched hand and ask for a glass of wine. As a result, they drank once during the entire vacation and then bought the wine in the store. A bottle costs about a thousand rubles. Not diluted without humiliation and queue.
As for food at sea, this is another nightmare - food is thrown there like animals. Around the dirt, as if it were leftovers. And you stand there picking. I poked around but didn't eat. I went to a nearby cafe and bought food for money.
In general, in the hotel everything that is supposedly free (although we paid for it in bulk) is issued very hard and with a negative, as if we were unwanted guests))))
It is also impossible to talk about the fact that there is someone at the pool who keeps order. There are no helpers who help open an umbrella or carry a sunbed, not even a cleaner who removes glasses and leftovers. In general, complete self-service. And people in this pigsty stay from hopelessness.
About the staff!
This is a very important part of the holidays. So in this hotel all the staff are like angry dogs. They can't speak calmly. They immediately begin to be rude and may even yell. For example, I'm talking about the manager of this hotel. He inadequately shouted in Turkish at me and my friends. At the same time, they translated to us not at all what he said. We called the police. To which the Police said nothing, we see nothing and hear nothing.
Angry staff everywhere! The maids do not want to wash the floor properly, everything is divorced. And they don't like being reprimanded. If the staff does not want to do something, they first fall into aggression and then begin to say that they understand only Turkish. And they don't understand English.
Towels are old and dirty, they are given out only at the hotel, taking into account that you have to go to the sea in a crowded bus, you need to bring them with you. And the issuance also has breaks in work, so you need to adapt to aphids to sunbathe without them.
In general, I told everything!
The whole hotel (guests) is outraged by the service and dirt. Only the owners of the rooms are trying to be happy, because they are in a hopeless situation and no matter how they are sent, they will still return, because they have already paid for this vacation 50 years in advance and they have no choice.
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Good hotel
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