Couldn't get past the previous fake reviews.

Written: 30 july 2019
Travel time: 29 july — 6 august 2019
Your rating of this hotel:
9.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 8.0
Amenities: 7.0
I rarely write reviews.
The hotel corresponds to a good 5 ke for this money (there are hotels more expensive and much worse
I specially chose not large and modern - stylish
Who likes anthills with a huge territory where cleanliness is not properly maintained, queues in restaurants, etc.... so the sites always have a description of the territory, there is a video, please choose...
We arrived at night at about 2 o’clock, (for guests upon arrival Champagne, various sweets, nuts) we were fed and immediately settled, the room was a standard side sea view, the room was very clean, a bar drinks like fanta, sprite, beer, (we don’t drink this ) water gas and water (all 1.5) water is updated every day
Vacationing with children
A complete lie about liquid soap alone, water, etc.

We had gel and shampoo in dispensers in the shower, and liquid soap over the washbasin and bar soap with the aroma of the hotel's brand, a washcloth, and also cosmetics from the hotel in bottles of gel, conditioner, shampoo, soap, and we were updated at the request of our papers there were always 4-5 rolls updated (no tip) cleaning every day change of linen and bedding everything is ok, tips left only at the end of the holiday checked the service. Good plumbing and excellent water pressure, no mold and rust and a hint of that, etc. , towels white without spots
Furniture in excellent condition
Wi-fi catches badly on the territory, in the room is normal, free
The hotel itself is very clean, it always smells nice everywhere in the hotel, even in the restaurant, there is always a pleasant aroma, the hoods work well, there are no smells of food from you)) when you leave it, the staff, the guys are all very friendly and polite
Children walked every day on the playground of wasps and no nests were seen
And also on the territory was not even though it is natural and the hotel does not depend in any way
the animation is good, different artists were invited every day, and there were performances during dinner, and there were fireworks, a foam party, (free of charge, different from paid in Egypt to the Titanic))) the beach is not big but there was enough space for everyone, there is no push, there is all the photos of those who are interested, the pier, and a beautiful view from the snack bar, there was enough food for everyone, there is a variety, Meat, fish, grill, vegetables, fruits, pastries, seafood were once or twice a week.
I liked the Spa massage at Kezban (if it's correct) smart girl, the reception-SPA guys are good there are Russian girls
The hotel is nice, modern, clean, not big but everything is compact and comfortable
The only thing I didn’t like was the lady at the reception, I don’t remember her name, she’s very unpleasant, even rude, cold, she’s like a general manager, not young, she doesn’t care about leaving the guest satisfied
The rest of the staff at the hotel are very nice and do a good job.
The waiters are generally smart, clean, fast, smiling, even if the children broke something...
Check-out at 12-00, but we left the room at 13-00 and no one urged us on
Our transfer was around 19-00
But we were refused to renew even for payment, because the hotel is full Yes, it’s not nice, I’m with children 15.5. 7 years old, I wanted to complete the vacation more comfortably

But of course they didn’t take off the bracelets and continued to use the services
At first I was upset, but realizing that others were waiting for their settlement, putting myself in their place, consoled myself
PS After reading the reviews of previous "who have been in super hotels) commentators, if these are not custom-made reviews, then people who come and consider themselves kings for 1500-2000 $ / € per family want to drink martinis, Baileys, there are oysters, black caviar on a yacht so that they can ride and deliver by helicopter, preferably, they kissed in the ass, well, in general, you understand))
Expensive so we buy the appropriate hotels for the appropriate prices
My opinion the hotel corresponds to 5 *
Yes, there were many places, otherwise it will start now))
Unfortunately, I can't write short.
Friends stay fit
Good luck to all !! !
Translated automatically from Russian. View original