Pros: - Beach; - sea; - weather; - wifi in the lobby and bar; - cheerful Russian tourists; - good food. Minuses: - personnel; - settled for a long time; - poor breakfast (snacks only); - all drinks are diluted (including alcohol). In a restaurant and a bar on the beach, "juices" are poured (some kind of powder is poured with water and diluted with water during the day); - you have to do everything yourself.
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Pros:
- Beach;
- sea;
- weather;
- wifi in the lobby and bar;
- cheerful Russian tourists;
- good food.
Minuses:
- personnel;
- settled for a long time;
- poor breakfast (snacks only);
- all drinks are diluted (including alcohol). In a restaurant and a bar on the beach, "juices" are poured (some kind of powder is poured with water and diluted with water during the day);
- you have to do everything yourself. They wanted to play volleyball (on the tour operator's website it is indicated that you can play volleyball), we had to pull the nets ourselves. And for this I had to drag two heavy iron pipes. The site also states that there is a playground. She really is, only she was rowed under a tree and not a single child will be able to play there;
- room cleaning includes the replacement of toilet paper and wet cleaning of floors;
- do not change towels;
There were two bottles of water in the fridge when we checked in. We drank them. It is the third day and new water has not yet been brought;
Upon check-in, tourists are given the most disgusting, dirty room, claiming that these rooms are after renovation, the most comfortable and the coolest. And on the request to replace the number, they asked for money, $ 30. You will be lucky if these numbers are occupied by other people. Many locals rest in the hotel, the best rooms are given to them. On the website of the tour operator it was indicated that all rooms have a sea view. This is not true!
The hotel is super budget and for picky tourists. Have a nice holiday.
- Beach;
- sea;
- weather;
- wifi in the lobby and bar;
- cheerful Russian tourists;
- good food.
Minuses:
- personnel;
- settled for a long time;
- poor breakfast (snacks only);
- all drinks are diluted (including alcohol). In a restaurant and a bar on the beach, "juices" are poured (some kind of powder is poured with water and diluted with water during the day);
- you have to do everything yourself. They wanted to play volleyball (on the tour operator's website it is indicated that you can play volleyball), we had to pull the nets ourselves. And for this I had to drag two heavy iron pipes. The site also states that there is a playground. She really is, only she was rowed under a tree and not a single child will be able to play there;
- room cleaning includes the replacement of toilet paper and wet cleaning of floors;
- do not change towels;
There were two bottles of water in the fridge when we checked in. We drank them. It is the third day and new water has not yet been brought;
Upon check-in, tourists are given the most disgusting, dirty room, claiming that these rooms are after renovation, the most comfortable and the coolest. And on the request to replace the number, they asked for money, $ 30. You will be lucky if these numbers are occupied by other people. Many locals rest in the hotel, the best rooms are given to them. On the website of the tour operator it was indicated that all rooms have a sea view. This is not true!
The hotel is super budget and for picky tourists. Have a nice holiday.
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Hello everyone! ! I want to dissuade everyone from going to this underhotel. . . Firstly, I want to say that this hotel is a TROIKA, both according to all the documents and the fact of staying there !! ! why on earth Pegasus-tourist draws a 4 for him, it’s not clear ! ! Now, in detail about everything. We arrived in Turkey on August 14.
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Hello everyone! ! I want to dissuade everyone from going to this underhotel. . . Firstly, I want to say that this hotel is a TROIKA, both according to all the documents and the fact of staying there !! ! why on earth Pegasus-tourist draws a 4 for him, it’s not clear ! ! Now, in detail about everything. We arrived in Turkey on August 14.2017 at 5:00 am, the road to the hotel took 2 hours (nothing wrong with that), as a result, we arrived at SEA STAR by 8:00. But as soon as we got off the Pegasus bus, I wanted to sob desperately. . . small, neglected green space.... some shabby cats, dirty broken swings. . . Our guide took us to this unpleasant building, and immediately a new shock awaited us: there is no reception there, as such.... dusty, littered with some old Russian detective stories and prehistoric magazines, with tattered, greasy pages, a table. . . armchairs propped up with bricks.... trash. . . somehow stained floors.... in general, chic)) the guide handed us over to the receptionist Orkhan, who took us to a restaurant (rather a dining room), and said that we were the first to check in. We (my husband and I) are in a state of disappointment, we decided to go to the sea in order to calm down a bit. The sea is beautiful. . . and nature is great! which is the only plus. Unfortunately temporary. . . because several ships sail in the evening, and tourists from them immediately find themselves on our beach and pier. We decided to go and arrange for early check-in. a night on the road - hard + strong stress from what he saw. We came to the reception - Orkhan was not there, turned to the manager's office, but, except for the receptionist, no one speaks Russian. . . therefore, with grief in half, we realized that we were asked to wait for Orkhan for about 10 minutes. We sat on an armchair and began to wait. . . the maids came into view. . . they decided to wash the floor. . . With us: the maid collected from the cooler, with drinking water FOR GUESTS, a bottle of water. . . and just poured it on the floor.... she wiped the table on which the previously mentioned correspondence lay with a wet (not even squeezed) rag, around all objects, without even moving it away.... My husband and I are just in a stupor. . . Orkhan came, they began to negotiate about the settlement (they gave him 10 dollars). . . he said that of all the rooms, only the one that provides for the obligatory safe service, costing $ 2 / day (payment must be made for all days of stay upon check-in), is free. . . we were not in a position to bargain or swear and agreed. . . in general, they did the procedure with payment, and took us to the room. . . Orkhan told us, then I quote: "We give you the best number, for the newlyweds! ". We dragged with a suitcase of 20 kg to the 5th floor. The room has broken-down furniture, torn curtains, dirty windows, a broken shower, shower doors simply do not work, there is no drain from the sink - water gushing under your feet, and the drain in the shower is an uncovered hole in the floor, exuding a terrible stench, a dirty mirror, black mold everywhere, a toilet bowl with a black coating (probably no one ever washed it), dirt was everywhere, there were 3 beds in the room, but they were single and multi-level. . . for a couple (the number is for newlyweds !! ), it was suggested that we ourselves just move them and sleep. . . the condo hangs right on the bed. . . but the "pearl" of this room, and of the whole hotel (as Orkhan put it), was the view from the balcony. . . when the employee decided to show it to us by opening the door to the balcony. . . she just LOST. . . well without hitting anyone. . . My husband, together with Orhan, put her in her place. We began to swear that we would be moved to another room, because. k. it's terrible, and you can't live like that. They told us it was impossible. The husband said that we would decide what to do next while we were staying. Orkhan left, but after 3 minutes he brought us a safe (let me remind you, a room with a mandatory service included, but there was no safe there initially... ) and asked to pay $ 20, warning that if something happened, the money would not be returned. We had a fight and he left with nothing. Came back 10 minutes later and offered us a better room. . . which is already weird. . . because we paid for the best room (FOR HONEYMOONS! ). . . He took us to a new room, asked to pay for the safe, the room was a little better (I'm attaching a photo), so we agreed. The view was on the wall))) We went to a restaurant, if you don’t find fault with dirty burnt tablecloths, then everything is tolerable)) the food is delicious and fresh)) there is a bartender, but one for 3 bars, the poor fellow ran from one to another. . . i. e. he really wasn’t anywhere. . . He does not know English at all, they explained in sign language. . Can't make cocktails. . . Well, this is actually nonsense. The territory of the hotel is littered, requires investment and cleaning!!! ! We spent 2 days in this hotel, wrote a complaint to Pegasus, after which the rude Pegasus tourist staff moved us to another normal hotel, I won’t name it. Separately, I want to focus on the work of Pegasus. This is not the first time in Turkey, I have always chosen this tour operator before. But everything is rosy only on the surface, just touch it - one rudeness, excuses, not a drop of interest in keeping the client, apparently they are not very worried about their image either. There are many claims to the Pegasus Tourist. . . you can't describe everything. but thanks for moving, by the way, without any additional payments. We will not contact you again, and we will tell all our acquaintances about your attitude towards customers and about lies about hotels.
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Do not read and do not believe the positive reviews - this is a real STABLE !!!! ! We were in May 2017, it's just an indescribable horror that happens in this "stable", because you can't call it a 3 *** hotel !!! ! It all started with the fact that we were given a room when we arrived, ATTENTION: "it's terrible to be in a shabby, dirty, rusty room in the shower! , they asked me to change it.
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Do not read and do not believe the positive reviews - this is a real STABLE !!!! ! We were in May 2017, it's just an indescribable horror that happens in this "stable", because you can't call it a 3 *** hotel !!! ! It all started with the fact that we were given a room when we arrived, ATTENTION: "it's terrible to be in a shabby, dirty, rusty room in the shower! , they asked me to change it. SO THERE WAS NO HOT WATER IN THE SHOWER FOR 7 NIGHTS AT ALL!!! ! about some soap accessories, this hotel does not know at all. plastic greasy dishes next to which there are napkins to wipe it. Plastic glasses are poured into the cat. They pour a badyag of their manufacture that is impossible to drink. The BAR on the beach did not work at all. IN THE HOTEL THERE IS FULL SANITATION-tables are dirty, the bar counter from traces of glasses or spilled wine DOES NOT CLEAN !!! ! I don't know who will give him 3 ***, but he DOES NOT LOOK EVEN FOR 1 *. The only plus of this hotel is the beach strip with a view of nature, but ENTRY INTO THE SEA STONES!!! ! not so easy!!!!! . ! Fish for 7 days was 1 time, everything else is VEGETABLES!!! ! In general, it was HELL, not rest !!!! ! BELIEVE!!!! ! I DO NOT RECOMMEND IN ANY EVENT!!!! ! even for 1 dollar for 10 people!!!! !
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We chose the hotel referring to the rating, but this is a lie, a lot of things do not work in the rooms and you have to pay extra for comfort even the one that is promised, there are no alcoholic drinks in the bar, they wash glasses right in front of you, they drive you out of the pool in the evening (Madame
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We chose the hotel referring to the rating, but this is a lie, a lot of things do not work in the rooms and you have to pay extra for comfort even the one that is promised, there are no alcoholic drinks in the bar, they wash glasses right in front of you, they drive you out of the pool in the evening (Madame finish) and you won’t say anything, in the evening it’s disgusting when dishwashers hustle at the bar and even try to dance and cling, and the barmaid can say they say I won’t pour you another time, although 3 glasses of wine per evening is not so much
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We wanted a quiet place, without partying and without children, we got it! They settled immediately and, as they later realized, in a larger room, in size. The food is still, as I recall, so sweet in my soul! Even my mother did not cook mashed soups for me! Touching! ! Well, with meat, fruits - everything is wonderful! The territory is interesting, they never climbed to the top .
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We wanted a quiet place, without partying and without children, we got it! They settled immediately and, as they later realized, in a larger room, in size. The food is still, as I recall, so sweet in my soul! Even my mother did not cook mashed soups for me! Touching! ! Well, with meat, fruits - everything is wonderful! The territory is interesting, they never climbed to the top . . The staff was courteous with some of them made friends... And they received signs of attention! in the form of vegetable cakes! We got a positive, active rest and put together a team, we meet in September in Turkey, now in Kemer. Yes, and very important! One of us bought a property in Turkey. . so don't get bored!
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Let's start in order. . . We arrived early in the morning, we were accommodated pretty quickly. Settled in a room with the SMELL OF SEWER, which of course we immediately refused. Then they gave us another room, a little better. Very surprised frank dirt in the room. In the shower, it was possible to wash only in slippers, and throughout the room they went only in them.
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Let's start in order. . . We arrived early in the morning, we were accommodated pretty quickly. Settled in a room with the SMELL OF SEWER, which of course we immediately refused. Then they gave us another room, a little better. Very surprised frank dirt in the room. In the shower, it was possible to wash only in slippers, and throughout the room they went only in them.
Room cleaning is carried out according to the mood, and you can’t call it cleaning. The floor is wiped with a barely damp cloth, the shower cabin is rinsed with water, the towels are changed, and the nightstand is wiped with OLD TOWELS!!!!
You can’t call the food the most diverse, as well as the choice in the bar, but still it’s a three-ruble note, we didn’t expect anything supernatural. But an unpleasant surprise was waiting in the kitchen: a ROCKET ran right across the table with food, I almost lost consciousness right there)
A huge plus of the hotel is the picturesque! What a beautiful beach, what a beautiful view from the window - and this view covered all the minuses, until this happened...
One sunny day, we returned to our room from lunch and found that a professional camera was missing from the room. It did not fit in the safe, so it was in the closet.
The circumstances are most interesting: the door was not forced open, it was closed, as was the balcony. All vacationers were with us at dinner and before that on the beach, that is, only the staff remains. We called the police, who, by the way, WERE WAIT FOR 2 HOURS, but the local police rather resembled animators - they depicted violent activity in all its colors.
for the first 30 minutes we were convinced that we had lost it ourselves, then they offered to write a statement against a SPECIFIC SUSPECT, but if they did not find a camera on him, our suspect could sue us. SIMPLY ABSURD!
Then they began to check the recordings from the cameras - and oh, a miracle, it was at this time that ALL the cameras turned away from our room.
Fingerprints were taken for pro forma, after which it was announced that they did not exist at all.
As a result, they drank coffee and left, but promised to return in 2 days. Which of course didn't happen.
The worst thing is not the loss, but the attitude: not a single person even tried to portray empathy or a desire to help. A separate character is the owner of the hotel. He did not even try to quietly and peacefully resolve the conflict. And the fact that we can ruin the reputation of his hotel is not important for him.
Also a HUGE THANK YOU to the host-BIBLIO GLOBE tour operator who DID NOTHING.
After the whole situation, our company wrote a statement that we demand to provide us with another hotel, since it is scary to stay in this. 8 people signed the paper, there was almost a strike))) But this did not bother the tour operator.
FRIENDS! BE CAREFUL ON RECREATION AND REMEMBER: NO ONE WILL STAND FOR US, ESPECIALLY IN A FOREIGN COUNTRY. And our rights are a rather relative thing! Thank you for attention!
Room cleaning is carried out according to the mood, and you can’t call it cleaning. The floor is wiped with a barely damp cloth, the shower cabin is rinsed with water, the towels are changed, and the nightstand is wiped with OLD TOWELS!!!!
You can’t call the food the most diverse, as well as the choice in the bar, but still it’s a three-ruble note, we didn’t expect anything supernatural. But an unpleasant surprise was waiting in the kitchen: a ROCKET ran right across the table with food, I almost lost consciousness right there)
A huge plus of the hotel is the picturesque! What a beautiful beach, what a beautiful view from the window - and this view covered all the minuses, until this happened...
One sunny day, we returned to our room from lunch and found that a professional camera was missing from the room. It did not fit in the safe, so it was in the closet.
The circumstances are most interesting: the door was not forced open, it was closed, as was the balcony. All vacationers were with us at dinner and before that on the beach, that is, only the staff remains. We called the police, who, by the way, WERE WAIT FOR 2 HOURS, but the local police rather resembled animators - they depicted violent activity in all its colors.
for the first 30 minutes we were convinced that we had lost it ourselves, then they offered to write a statement against a SPECIFIC SUSPECT, but if they did not find a camera on him, our suspect could sue us. SIMPLY ABSURD!
Then they began to check the recordings from the cameras - and oh, a miracle, it was at this time that ALL the cameras turned away from our room.
Fingerprints were taken for pro forma, after which it was announced that they did not exist at all.
As a result, they drank coffee and left, but promised to return in 2 days. Which of course didn't happen.
The worst thing is not the loss, but the attitude: not a single person even tried to portray empathy or a desire to help. A separate character is the owner of the hotel. He did not even try to quietly and peacefully resolve the conflict. And the fact that we can ruin the reputation of his hotel is not important for him.
Also a HUGE THANK YOU to the host-BIBLIO GLOBE tour operator who DID NOTHING.
After the whole situation, our company wrote a statement that we demand to provide us with another hotel, since it is scary to stay in this. 8 people signed the paper, there was almost a strike))) But this did not bother the tour operator.
FRIENDS! BE CAREFUL ON RECREATION AND REMEMBER: NO ONE WILL STAND FOR US, ESPECIALLY IN A FOREIGN COUNTRY. And our rights are a rather relative thing! Thank you for attention!
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I do not advise you to go to rest in this hotel! It is located between Kanakla and Alanya, between two noisy roads, even with a closed balcony it is not possible to sleep, I saved myself with earplugs. There are no establishments nearby, you have to take a bus to entertainment or shops. The beach is across the road, pebbly, difficult to enter without special shoes.
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I do not advise you to go to rest in this hotel! It is located between Kanakla and Alanya, between two noisy roads, even with a closed balcony it is not possible to sleep, I saved myself with earplugs. There are no establishments nearby, you have to take a bus to entertainment or shops. The beach is across the road, pebbly, difficult to enter without special shoes. There are many steps both on the way to the beach and in the hotel itself. It was not easy for the elderly. The food is not very good, but we didn’t go hungry, meat or fish is rare, without a choice, we were glad that at least some of it was. The pastries are not tasty, the fruits were not ripe almost all the time: plums are hard, melons are not sweet, normal grapes, apples. Drinks often ran out of not only alcohol, but also tea, the coffee machine was out of order.... They didn’t wait for the Russian channel on tiny TV, the favorite word is “tumor”. Cleaned for 10 days 3 times somehow, evenly smeared dust on the floor. It rained twice, so our ceiling was leaking on the 4th floor, they put a towel on it. Soap, shampoo, toilet were mined with a fight. paper. There is no animation, the music is yelling by the pool until 23:00, muffling the noise of the road. The territory is small and dirty, the beach is also dirty and a mess: broken umbrellas and few sunbeds without mattresses. Beach towels are not provided. Young people work there, and they don't care! We went, believing in the reviews, but later realized that the reviews were written fake. This opinion is not only mine, but also of all tourists vacationing there. Good luck and don't risk going to this hotel.
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