Не всё так плохо, просто хотелось лучше It's not that bad, I just wish it was better

2-12.07. 2014 The road from Alanya airport took less than 2 hours, not very tiring. The beach nearby is great. The beach is bad (people go to the neighboring ones, the territory is cramped, there is greenery, there is no coolness. You cease to be interested in the tour operator TEZ tour as soon as you bought excursions. Your requests are an unfortunate misunderstanding that complicates her (or his) wonderful existence. To a direct question to the guide about paying for the check-in, the answer is - everything is free for you. Check-in for $ 30 at 11.00 (arrived at 5.00), otherwise wait, there are no rooms. And the guide's comment the next day: "If you had not been settled yesterday, today I would have already cursed with them. " The guides on the excursions are quite decent, the level of information is good, especially the Turkish guide (despite the difficulties with the Russian language). There is only one store on the territory and VERY expensive, it's easier to go to the shops, crossing the road. Sauna - like a sauna. Prices for massages are higher than in a nearby spa. Internet is like in the 90s on a 286m computer - gets stuck, hangs, slows down, you can somehow improve it a little by coming early in the morning or at lunch hour. Almost all doors have broken or restored locks from various spare parts. There are stains on the flooring in the corridors. During the stay observed the origin of these spots - vomit. I was amazed that none of the staff tried to clean it up, and it dried up, another stain appeared. The furniture is a little broken, but tolerable. We ordered rooms 2po2, but settled in a family room at the end of the building on the 3rd floor, two balconies. Safe for a fee. The view from the room to the sea and the pools is beautiful. The air conditioner is supposedly central, but the function in our room was missing in both rooms, the fans were rattling. An attempt to make a claim ran into yet another ignorance of the Russian language. I had to live with open balconies - mosquitoes were very happy, along with beautiful large cockroaches. Cleaning (or its visibility) only after the dollar. There are sewage problems throughout the hotel. From time to time, staff walks around with bottles of fragrance. Something flowed from the ceiling in the dining room - basins stood for two days. The staff is indifferent. The lack of understanding of Russian before receiving the dollar looks very contrasting, and quite a decent understanding after receiving it. Please help with a jammed lock in the bathroom at eight o'clock in the evening, by ten o'clock at the reception they said that the master was told, wait. Spat opened himself. The service in the bars is calm and comfortable. To food without pretensions, I'm not picky. Very tasty meat - but rarely, "store-bought" fruits, I don’t buy such meat at home, and here I don’t even want it for free. Watermelons are delicious, very tasty desserts. Juices only from concentrates. I don't drink beer. Wine - they could not even find out from the staff what it is, exactly it. The family lost some weight, which made everyone happy. There were no health problems. The water in the sea is excellent in the morning, it becomes cloudy in the afternoon, there are layers of clay under the sand, the beach is cramped. On the left, now for the new hotel, there is a freshly poured pier next to it. Lots of algae. At the entrance to the sea, a strip of stones, then sand. Tolerable. Umbrellas, sunbeds for free, had to borrow in the morning, thoroughly shabby. Animators work - I respect it, it is difficult to work with people (the program is the same, they took out brains in 10 days). Children's competitions and the Day of the hotel - the presentation of the staff - brought some variety. The condition of the hotel clearly characterizes the tennis court in front of the main entrance - a rusty gate, a torn VOLLEYBALL net, and I really wanted to play. The presence of a double water slide saved the mood of the children, although only one worked, saving. The different color of the water is visible even in advertising shots. In 10 days the pools were never cleaned. The rest was a success because we are not picky and as a family it’s good for us in tents, swearing and demanding something - nerves are more expensive, but FOR EXACTLY THE SAME MONEY in Phuket there was a complete “sabai”, there is something to compare. The hotel does not correspond to the declared 4 stars and close. Take another hotel or change country.