Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms:
8.0
Service:
6.0
Cleanliness:
8.0
Food:
7.0
Amenities:
7.0
Vacationing with a friend. Initially, we took a standard room, the tour operator offered to change it to a suite, but after reading the reviews, where people wrote that it was possible to replace the standard with a suite in the hotel itself for $ 20, we decided that if necessary, we would change it after the fact. We arrived at the hotel around 10 am, we were immediately offered to go for a late breakfast while we were waiting. Checked in around 11 for a triple suite with an extra charge of $20. The staff is friendly, polite (at least when they spoke Russian)). What seemed strange - the female staff (except the maids) were more surly. But not to say that this somehow influenced the impressions of the rest. There is no free wifi at all in the hotel, not in the lobby, nowhere. The cost of Wi-Fi is 3 USD / day, or 14 USD / 7 days. I heard guests say that the rooms are not good, but the signal is good in the lobby, on the beach and by the pool. Beach towels are paid (it seems to be $ 4. And $ 5 deposit, which is returned upon check-out and return of the towel). The safe is also paid.
The hotel has a strange system with energy supply to the rooms. Along with the key to the door, you get something like a 90s-style card, which you insert into a cell on the wall, and it starts all the electricity in the room. Thus, when you leave and take it along with the key (they are fastened together, you can’t unfasten them, we tried), all electrical appliances stop working, including the REFRIGERATOR. When contacting the reception on this issue, we were offered to put the necessary things in the fridge in the bar. The hotel has absolutely no soundproofing. Since all the windows face the courtyard where the pools and bar are located, there is a problem with the noise coming from the excessively drinking guests with bluetooth speakers and lovers to arrange a karaoke fest with music from the above-mentioned speakers at 2 am. We had the same problem last night. At the beginning of the first, we found a bell-boy, who in this hotel is proudly called the receptionist. They explained the situation, he tried to make a joke and persuade us to go dancing.
Pickup from the hotel was scheduled for 06.35 am, please note. The conversation with the employee began at about 00.30. He kept laughing and trying to retreat, merging with the situation, saying that, probably, our door to the balcony was not closed. We invited him to the room (we lived on the 4th floor) so that he could hear everything personally. They asked to fix the situation. After 30 minutes, nothing has changed. We went to the night receptionist, where we met the aforementioned bell-boy, and explained the situation to him as well. They started talking in Turkish and laughing. They told me to wait another 30 minutes. Nothing had changed, it was impossible to sleep, even with a pillow covering my head. We returned to the reception, where, by a lucky chance, the owner of the hotel showed up. They explained the problem to him. And, lo and behold - he went to each table with drunken guests, where music was playing from the speakers (yes, there were about 3-4 of them, and different music was playing from each speaker) and, what would you think? The music has subsided. For 20 minutes. Then everything resumed. Considering that at that time it was about 2 o'clock in the morning, and it was necessary to get up at half past 6 in the morning, no one went to swear further. But, as they say, the sediment remained.
The conditioner works "on one chord". The airflow direction adjustment does not work, and the speed increase/decrease cannot be changed either. That is, there are buttons on the remote control, and the air conditioner emits a sound signal when you press them. But that's all you get. Perhaps you can change the temperature of the supplied air, but we immediately set it to 18 degrees and did not change it. On the other hand, it's good that it worked at all, unlike the TV. We didn’t need the latter, so we didn’t contact the reception.
Special thanks to the maid. Golden woman.
There was also contact with a plumber. The door in the shower cabin broke, roughly speaking, flew off the fixtures. And water began to drip from the ceiling in the bathroom. We left the application in the evening. The plumber came the next morning. We went to the sea and, of course, did not stay to control and contemplate his work. Returning in the afternoon, we saw that he had simply hung the cabin door upside down. And the water from the ceiling continued to drip. Submitted a request again. With the door, everything remained the same, but the water stopped dripping.
The food is varied. Not to say that "super-delicious, I want more", but not the worst nightmare of a gourmet. For an average such 4. Tasty, satisfying, ordinary. Alcohol is served only in the bar on site, in the bar on the beach - juices, water, etc. The bartenders are cheerful and friendly.
Animation was both children's and adult. But we went to the sea in the evenings, respectively, we did not find the evening animation. During the day there was exercise, water polo, water aerobics.
We went to Alanya twice: to the mall and to the shopping arcade, to the port, to the observation deck, in general, to take a walk. Public transport runs normally, the fare is 5 liras per person. Drivers tell you where to get off, whether the bus is going in your direction, etc.
There was also a problem with buying a local SIM card. Tariffs for roaming at my operator do not differ in favorable conditions. In the areas adjacent to the hotel, the minimum cost of a SIM card with 20 GB of Internet was $25. Less than 20 GB, as local sellers said, no. But this, of course, is not the question of the hotel.
The pool is clean and there are plenty of sun loungers. All 4 pools are slightly separated from each other. The hill worked from 11:00 to 12:00. Too bad the pool closed at 7pm. Fans of swimming and diving at night were left with the option of the sea. The water in the sea was clean 80% of the time, warm, sometimes there were waves (which, of course, was a big plus)).
In general, we were satisfied with the rest. I personally could recommend the hotel to acquaintances or friends with small reservations and nuances. For the money, this is probably the best option you can get.
The hotel has a strange system with energy supply to the rooms. Along with the key to the door, you get something like a 90s-style card, which you insert into a cell on the wall, and it starts all the electricity in the room. Thus, when you leave and take it along with the key (they are fastened together, you can’t unfasten them, we tried), all electrical appliances stop working, including the REFRIGERATOR. When contacting the reception on this issue, we were offered to put the necessary things in the fridge in the bar. The hotel has absolutely no soundproofing. Since all the windows face the courtyard where the pools and bar are located, there is a problem with the noise coming from the excessively drinking guests with bluetooth speakers and lovers to arrange a karaoke fest with music from the above-mentioned speakers at 2 am. We had the same problem last night. At the beginning of the first, we found a bell-boy, who in this hotel is proudly called the receptionist. They explained the situation, he tried to make a joke and persuade us to go dancing.
Pickup from the hotel was scheduled for 06.35 am, please note. The conversation with the employee began at about 00.30. He kept laughing and trying to retreat, merging with the situation, saying that, probably, our door to the balcony was not closed. We invited him to the room (we lived on the 4th floor) so that he could hear everything personally. They asked to fix the situation. After 30 minutes, nothing has changed. We went to the night receptionist, where we met the aforementioned bell-boy, and explained the situation to him as well. They started talking in Turkish and laughing. They told me to wait another 30 minutes. Nothing had changed, it was impossible to sleep, even with a pillow covering my head. We returned to the reception, where, by a lucky chance, the owner of the hotel showed up. They explained the problem to him. And, lo and behold - he went to each table with drunken guests, where music was playing from the speakers (yes, there were about 3-4 of them, and different music was playing from each speaker) and, what would you think? The music has subsided. For 20 minutes. Then everything resumed. Considering that at that time it was about 2 o'clock in the morning, and it was necessary to get up at half past 6 in the morning, no one went to swear further. But, as they say, the sediment remained.
The conditioner works "on one chord". The airflow direction adjustment does not work, and the speed increase/decrease cannot be changed either. That is, there are buttons on the remote control, and the air conditioner emits a sound signal when you press them. But that's all you get. Perhaps you can change the temperature of the supplied air, but we immediately set it to 18 degrees and did not change it. On the other hand, it's good that it worked at all, unlike the TV. We didn’t need the latter, so we didn’t contact the reception.
Special thanks to the maid. Golden woman.
There was also contact with a plumber. The door in the shower cabin broke, roughly speaking, flew off the fixtures. And water began to drip from the ceiling in the bathroom. We left the application in the evening. The plumber came the next morning. We went to the sea and, of course, did not stay to control and contemplate his work. Returning in the afternoon, we saw that he had simply hung the cabin door upside down. And the water from the ceiling continued to drip. Submitted a request again. With the door, everything remained the same, but the water stopped dripping.
The food is varied. Not to say that "super-delicious, I want more", but not the worst nightmare of a gourmet. For an average such 4. Tasty, satisfying, ordinary. Alcohol is served only in the bar on site, in the bar on the beach - juices, water, etc. The bartenders are cheerful and friendly.
Animation was both children's and adult. But we went to the sea in the evenings, respectively, we did not find the evening animation. During the day there was exercise, water polo, water aerobics.
We went to Alanya twice: to the mall and to the shopping arcade, to the port, to the observation deck, in general, to take a walk. Public transport runs normally, the fare is 5 liras per person. Drivers tell you where to get off, whether the bus is going in your direction, etc.
There was also a problem with buying a local SIM card. Tariffs for roaming at my operator do not differ in favorable conditions. In the areas adjacent to the hotel, the minimum cost of a SIM card with 20 GB of Internet was $25. Less than 20 GB, as local sellers said, no. But this, of course, is not the question of the hotel.
The pool is clean and there are plenty of sun loungers. All 4 pools are slightly separated from each other. The hill worked from 11:00 to 12:00. Too bad the pool closed at 7pm. Fans of swimming and diving at night were left with the option of the sea. The water in the sea was clean 80% of the time, warm, sometimes there were waves (which, of course, was a big plus)).
In general, we were satisfied with the rest. I personally could recommend the hotel to acquaintances or friends with small reservations and nuances. For the money, this is probably the best option you can get.
Translated automatically from Russian. View original
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