Cloaca

Written: 3 september 2008
Travel time: 5 — 12 august 2008
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 2.0
Cleanliness: 2.0
Food: 5.0
Amenities: 2.0
The hotel is terrible.
We arrived at the hotel at about 10.00 local time and found out that check-in to the rooms begins only at 14.00. My daughter and I had to wait in the heat for 4 hours until we were given the key to the room. My daughter became ill, she almost fainted.
When we finally got into the room, we saw not at all the rosy picture that the representative of the Company described to us, but such unsanitary conditions that are difficult to describe in words:
 the handle with the lock on the door of the room was kept;
 the door of the room was dirty, all slammed with greasy hands;
- the floors in the room were dirty with black stains;
 shower cubicle, sink, faucets, soap dishes, the walls of the bathroom in the room were covered with rust, fungal growths and some kind of green slime;

 while bathing, muddy water with hair and other dirt rose from the drain of the shower cabin and splashed over the sides of the cabin onto the floor, so not only had to bathe in shoes, but at the same time hold the child in your arms;
 a piece of a rusty pipe was sticking out of the toilet bowl, later they explained to us that it was a disaster;
 a dirty piece of rope was tied to the tank to flush the toilet;
 the walls of the room were dirty with footprints, as if they had been walked on;
- it was impossible to close the doors of the wardrobe for clothes, they barely held on, it was scary to touch them, I was afraid that they would fall out, there was a huge layer of dust on the shelves, so we had to store all the clothes in a bag on the floor;
- there were no towels in the room;
 bed linen may not have been washed at all, because when I woke up in the morning after sleeping on this linen, I was all covered with a red rash, which did not go away until I was transferred to another hotel.
I contacted the hotel management with a request to change the room. To which I was offered to pay an extra $350, since I didn’t have that kind of money at that time, I refused. And later I learned from the people who agreed to give this bribe that they were transferred from room to room every day, but the quality of the rooms did not change.
When I returned to the room and undressed to change, a man and a woman entered the room without knocking, told me not to pay attention to them, that they were cleaning here and forgot their T-shirts. After that, the hotel staff repeatedly tumbled into the room without knocking.
In addition, the LENNA BEACH HOTEL3 * + is not 50 meters from the sea, but, in my opinion, about 500 meters.
There is no bar on the beach at all, there is only a cooler in which either there is no water, or no glasses.
Dirty dishes and tablecloths in the dining room.
The food is very spicy.
With the type of food ordered, I was promised that it would be possible to eat ice cream for free, there was no ice cream at all.
At the time of my stay at the LENNA BEACH HOTEL3*+, I got sick with a fungus of the palms, the skin on the palms swelled up and began to peel off with lumps.
Translated automatically from Russian. View original