Kleopatra Hermes Hotel 3*– Reviews

21
Rating 3.510
based on
21 reviews
№303 in the hotel rating Alanya
4.1 Rooms
4.3 Service
4.6 Cleanliness
3.9 Food
3.2 Amenities
The hotel is located in the center of Alanya, close to the famous Cleopatra Beach. Built in 2000, the hotel was last renovated in 2019. Suitable for couples and young people.More →
аватар _219575
Checked in on arrival, very friendly staff. Thanks for taking care of me. … More ▾ Checked in on arrival, very friendly staff. Thanks for taking care of me.
аватар _890133
 •  traveled 5 years ago
Rating 1.0
As written in other reviews, the pros are the proximity to the sea and the staff, who at least somehow try to smooth out all the other minuses of this hotel. It seemed that the owners either did not read the feedback at all, or they did not care. Checked into the hotel at night. From the threshold one can feel the smell of cat urine, which is periodically "masked" by the smell of eau de toilette. … More ▾ As written in other reviews, the pros are the proximity to the sea and the staff, who at least somehow try to smooth out all the other minuses of this hotel. It seemed that the owners either did not read the feedback at all, or they did not care.

Checked into the hotel at night. From the threshold one can feel the smell of cat urine, which is periodically "masked" by the smell of eau de toilette. Cats live on site and go to the toilet wherever they want (there are no trays). Mostly, these are flower beds along the dining room and the pool.

Wi-Fi costs $ 1 per day, paid one-time for the entire stay at the hotel, catches only at the reception.

Meals All Inclusive.

Dining room type boarding house of the USSR is open until 22 hours. The tables are covered with dirty tablecloths that do not change.

Alcohol. Beer, red and white table wine, this is where the alcohol in the bar ends. There is no strong alcohol and cocktails, as well as the bartender himself.

The drinks. Sprite, Coca-Cola, Fanta.
Drinking water and colored water with a chemical taste like Yuppi. Tea bags and instant coffee from the coffee machine - one type of coffee and milk powder.

Drinks are poured upon request by the same employees who part-time remove used dishes from the tables, lay out clean dishes for distribution and at the same time act as administrators. This is the concept of the hotel. From 14 to 16 they have free time. Everyone goes about their business at once, and the reception has to ask for something to pour from drinks. Since the dining area closes at 22:00, after this time, even a glass of ordinary water is not possible to pour, not to mention sitting at the bar or taking a glass of wine. You need to go to nearby cafes or shops, many of which are open and sell, including alcohol, until midnight.

The food was different!

Breakfast. Dry breakfasts, milk, boiled eggs for 10 minutes. Cheese, cheese, soy sausage, cucumbers and tomatoes.
Fruits - watermelon and orange. Greenfinch.

Dinner and supper. Chickpea soups and hot dishes are spicy. There is no meat and fish, only boiled chicken in all dishes. Garnish - rice with chickpeas, overcooked pasta, mashed potatoes. The main dishes are chicken stew, stir-fry, a strange casserole of potatoes and cauliflower, drenched in an omelette. Salads and appetizers are delicious, but you won't be full of vegetables!

There were no desserts!

The only plus is the proximity of the sea. The hotel is located on the first line, about 150 meters from the coast. (Sunbeds and umbrellas are paid). At the bottom near the edge there are cracked slabs and slippery stones. Be careful.

Number. The room in which we were settled from the first minutes "pleased" with its condition. The furniture is old, the cupboards are dirty. In the bathroom there is a mirror with a chipped corner, the trim has been torn off. Moreover, judging by the darkened traces and similar reviews, this state has been going on for a long time. You can see everything in the photo.
You can close your eyes to everything, they came to the sea! But the smell of sewage, escalating at night, is very depressing.

Outdoor units of air conditioners hang on balconies, condensate from them falls directly on the floor. You go out onto the balcony and step into a puddle. From the balcony on the floor above, the plaster peels off from moisture and falls off.

There is no animation. In the evenings we walked along the embankment.

Transfer. Mini bar is paid. Cola, fanta, and plain water are usually available for $1 or Euro per can.
аватар Lana_Polonskih
 •  traveled 5 years ago
Rating 1.0
The hotel is terrible! The owner is rude and rude. There is really NOTHING but bread and watermelon every 3 days. None of the products are thrown away. Eggs from breakfast are cut and stewed with tomatoes and cucumbers, which were also for breakfast. No fresh fruits and vegetables! Everything is spoiled, sluggish, as if they were buying leftovers from another more expensive hotel. … More ▾ The hotel is terrible! The owner is rude and rude. There is really NOTHING but bread and watermelon every 3 days. None of the products are thrown away. Eggs from breakfast are cut and stewed with tomatoes and cucumbers, which were also for breakfast. No fresh fruits and vegetables! Everything is spoiled, sluggish, as if they were buying leftovers from another more expensive hotel. They called a representative from Join Up - Valeria, in order for her to sign a complaint - she refused and also did not want to overpower her grandmother (75 years old) with a child (10 years old) to another hotel, since "there are plenty of other things to do. " They flew away at night, asked for a dry ration to take with them. Dali - bread with an inedible cheese product (not even cheese! ), A BEATED TOMATO and a boiled (you can't say otherwise) cucumber cut into 2 parts !! ! What would they eat all their lives, pigs.
аватар nekitos
 •  traveled 7 years ago
Rating 4.0
We arrived in the morning, had breakfast and were seated immediately. The hotel is small but cozy, we ate and slept there. Have never been hungry. The beer is good and not diluted. Cleaning in the room every day, pastel white. The staff is great, they do their job. The location of the hotel is great, close to everything. … More ▾ We arrived in the morning, had breakfast and were seated immediately. The hotel is small but cozy, we ate and slept there. Have never been hungry. The beer is good and not diluted. Cleaning in the room every day, pastel white. The staff is great, they do their job. The location of the hotel is great, close to everything.
Обед Ужин. Море.
аватар sergeys86
 •  traveled 10 years ago
Rating 1.0
People this is not a hotel but a homeless person!!!!!! Be vigilant when planning your vacation, Now I understand - who writes good reviews!!!!! ! … More ▾ People this is not a hotel but a homeless person!!!!!!
Be vigilant when planning your vacation,
Now I understand - who writes good reviews!!!!! !
аватар andrleb
 •  traveled 10 years ago
Rating 1.0
This is a real shed. Who wants to spoil his vacation - wellcome. Dirty rooms, inedible food, arrogant and rude staff is all that awaits there. Well, the location is good. … More ▾ This is a real shed. Who wants to spoil his vacation - wellcome. Dirty rooms, inedible food, arrogant and rude staff is all that awaits there. Well, the location is good.
аватар konvisar
 •  traveled 11 years ago
Rating 1.0
Terrible horror! There is nothing! There is nothing meat! There are no sweets! Tea from disposable glasses! There are no teaspoons at all! !!! ! … More ▾ Terrible horror! There is nothing! There is nothing meat! There are no sweets! Tea from disposable glasses! There are no teaspoons at all! !!! !
аватар valmih
 •  traveled 11 years ago
Rating 3.0
Pros: Excellent location. Edible_bread, pasta, rice. Excellent_. tea, coffee, factory bottled wine and beer, water in the cooler, OTHER FOOD IS DANGEROUS FOR LIFE! Good watermelons. When the representative of ANEKS arrived, they gave out plums and nectarines. NOTHING TO FEED THEM! … More ▾ Pros: Excellent location. Edible_bread, pasta, rice. Excellent_. tea, coffee, factory bottled wine and beer, water in the cooler, OTHER FOOD IS DANGEROUS FOR LIFE! Good watermelons. When the representative of ANEKS arrived, they gave out plums and nectarines. NOTHING TO FEED THEM!
аватар Igor12
 •  traveled 12 years ago
Rating 5.0
Was at the hotel from May 17-24.2013. I completely agree with the review of Alexandra, "How much you pay, you get so much. " They did not experience illusions and did not expect that having paid 20.000 rubles. get a rest for 100.000 rubles. The hotel is small, so the staff knows all the guests. Issues were resolved quickly, the staff tries very hard. … More ▾ Was at the hotel from May 17-24.2013. I completely agree with the review of Alexandra, "How much you pay, you get so much. " They did not experience illusions and did not expect that having paid 20.000 rubles. get a rest for 100.000 rubles. The hotel is small, so the staff knows all the guests. Issues were resolved quickly, the staff tries very hard. The food was simple, but we weren't hungry. It can be seen that repairs were carried out, but there are still shortcomings, although the owner of the hotel has the attitude to complete everything to the end. As soon as everything is completed, the price will jump up. The location is very favorable: the city center, 2 minutes to the beach, cross the road. Beach "Cleopatra" is certainly something. Sand and sandy bottom, not a single pebble, just fly away. We actually only spent the night, during the day the beach, in the evening the city.
If you want plentiful food and service at the level, then do not waste time and do not consider this option. And for those who are now choosing a vacation like "student", welcome. For this money, "Hermes" fully justified itself.
аватар _taniat_
 •  traveled 12 years ago
Rating 4.0
We took this hotel mainly because of the proximity to the sea. The room we got was not big (304), but to sleep it’s enough, there are rooms in the hotel and bigger ones that are away from the elevator. Everything worked in the room, they cleaned well. once fish, mainly vegetables and fruits in different variations, a lot of watermelons and an orange. … More ▾ We took this hotel mainly because of the proximity to the sea. The room we got was not big (304), but to sleep it’s enough, there are rooms in the hotel and bigger ones that are away from the elevator. Everything worked in the room, they cleaned well. once fish, mainly vegetables and fruits in different variations, a lot of watermelons and an orange. There was no sweet. water could be bought in a supermarket around the corner for 25 kurush 0.25 liters.
The most remarkable thing was the sea, which is located across the road, clean and warm, there is no private beach, sunbeds and umbrellas were paid, but you could lie on your towels for free.
The shops accept both Turkish lira and dollars and euros. For small expenses, it is better to change a small amount in lira, since the exchange rate can change every day.
We didn’t go on excursions. We went to the Damlatash cave (you can drive by 1 bus for 1.25 lira), the entrance is 4.5 lira or 3 dollars and to the ancient fortress (you can also drive by bus 4). It is also worth seeing the red tower and the port. On the street, this tour is sold for $15.
In general, if you are picky about food and the hotel, then you are not here. Whatever it was, there were no free rooms at the hotel, some come several times during the season.
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avatar regmaksim
I don't trust reviews because I can't get in contact with the person who wrote it.
12 years ago  •  5 subscribers 6 answers
avatar 24s12e2009m
Hello! Please tell me where in Turkey you can buy a mink coat and what are the approximate prices? I would also like to know about the beach: Where in Turkey is there a sandy beach so that the depth of the sea starts from the very shore? Thank you in advance!
14 years ago  •  7 subscribers 7 answers
avatar Sepala
preferably a mink) Thanks in advance for your answer)
15 years ago  •  22 subscribers 47 answers
avatar Savel
who rested in Cleopatra Hermes this year, respond, what are your impressions?
15 years ago  •  2 subscribers 1 answer
avatar 1111144
thanks in advance for the answers! what can you say about this hotel? how is the weather there from 8 to 15 may? what entertainment? far from the city?
15 years ago  •  4 subscribers 5 answers
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Отель расположен в центре Алания, недалеко от знаменитого пляжа Клеопатра. Построен в 2000 году, последняя реновация в отеле проведена в 2019 году. Подойдёт для пар и молодёжи.

Location Отель расположен в 250 м от автовокзала, в 130 км от аэропорта.
Description of the beach Пляж в 40 м. Между пляжем и отелем есть дорога.
  • 1st line
  • city ​​beach
  • sand beach
In a hotel
  • restaurant
  • cafe/bar
  • open pool
  • parking  FREE 
  • car rental
  • free wi-fi
  • elevator
  • laundry
  • currency exchange
  • payment by payment cards
For kids Детская секция в бассейне.
  • children's swimming pool
  • cot
Entertainment and sports Дартс.
  • sauna/bath/hammam
  • table tennis
  • volleyball
  • bicycles for rent
  • gym
  • water activities
  • diving
Description of rooms

Всего 41 номер в 5-этажном здании отеля.

In the rooms

В номерах представлено: индивидуальный кондиционер, ТВ с российскими каналами, телефон, душ, фен, балкон, дополнительная кровать (по запросу).

  • bath / shower
  • hair dryer
  • air conditioner
  • cable/satellite TV
  • phone
  • balcony/terrace
The address Ataturk Cad., Meteoroloji Sokak No.4, Alanya, Antalya
Phones: Tel : +90 242 513 7770
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. Рядом с отелем находится городской песчаный пляж.
Какие развлечения есть в отеле?
Отель предоставляет услуги сауны / бани / хаммам. . Вы можете прекрасно провести время за игрой в настольный теннис, волейбол. Для активных туристов есть прокат велосипедов (платно). Для поддержания хорошей физической формы отель предлагает посетить тренажерный зал. В отеле есть водные развлечения. Любители подводного мира могут воспользоваться услугой дайвинга.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).