My family and I (4 adults and a child) are currently staying at this hotel. We always rested in 5 *, this is the first experience 4. We stopped in the evening on 09/05/21. At the reception, we were politely issued, helped to bring things to the room. The reaction to the tip was: not enough, you need another dollar))) Room 3111 is dirty, it seems that it is not cleaned at all, although we checked in after 20.
… More ▾
My family and I (4 adults and a child) are currently staying at this hotel. We always rested in 5 *, this is the first experience 4. We stopped in the evening on 09/05/21. At the reception, we were politely issued, helped to bring things to the room. The reaction to the tip was: not enough, you need another dollar))) Room 3111 is dirty, it seems that it is not cleaned at all, although we checked in after 20.00, the check-in time is much earlier. Dirty mirrors, the mirror on the closet was licked by a child, not vacuumed. We were offered for $ 30 the next day to move to a room on the floor above with access to the pool. We went to assess the situation, but it was also not cleaned there (although the room was not occupied) and music was playing loudly from the street. We have a three-year-old daughter, of two evils we chose a view of the road)) with the name of the garden)) Since the road from home took 12 hours, we decided to stay and feed the child, put him to sleep.
We were promised to repair the air conditioner in one of the rooms, the safe and clean it. They asked for money. The answer is that the calculation after work did not suit 10 minutes, after persistent bargaining, the employee left, taking the tip that was originally offered. No one came to fix anything.
The food is delicious, a large selection of dishes for every taste for both children and adults. No frills, but chicken, beef, liver, white fish (stewed with and without vegetables, grilled, fried, with and without seasonings), rice, potatoes, pasta, chopped vegetables and salads, sauces, sweets, fruits (watermelon, melon, grapes, apples, plums, oranges, lemons, grapefruit). The drinks. Nobody will be left hungry. The downside is that the food from the last meal remains, new ones are constantly delivered, eyes to help) Before you give the child, you need to try. Peaches canned spoiled 2 days. Set aside, take something else. It's unpleasant, but no one got poisoned (of us))).
There was always enough space, even during peak hours.
The dining room is the only place where they clean constantly, BUT plates, forks, knives are not all clean after washing))
Cleanliness is not the strong point of the hotel. This is especially emphasized by the toilets in the lobby and near the slides. The floor is always very wet, there is no paper, there is rubbish everywhere.
The sea. . . The water is fabulous!! ! Warm incredibly!! ! I don't want to go out! True, it is not so easy to do this, you need corrals. There are plates in the sea, many wounded their legs in the blood, despite the corals, because. the plates are not even, broken and you don’t know where you will stand in the waves.
With children on the beach is not easy, the daughter is delighted with the pool.
There are always places near the pool and on the beach.
Yesterday we were at the children's disco. We were very much looking forward to it. The daughter is happy, a little shy, but the Turkish animator asked Lyuba (another animator) to take her to the children and the dance was set)) The next one was a train. This is a delight for children, even older ones. True, ours stared and stumbled, fell, I quickly raised it, I wanted to calm it down, but there were no tears, the child still wanted to dance)))) True, that's all, the disco is over)) We are waiting for tomorrow))) Children's pool and dancing won her heart) )
Many vacationers discuss the special treatment of Turkish vacationers. Their rooms are cleaned every day, vacuumed, wet cleaning, change of linen... At the same time, when we asked for a toilet, they answered: finish))) plates to the pool, to the room, this is nonsense, because just missing, but unpleasant attitude. This was felt for the first time.
Hotel policy - your vacation is in your hands)))
We travel a lot, rest really depends on the mood that is inside us. However, you do not want to clean UAI on vacation. We will not come here again and will not recommend to anyone.
P. S. Went to reception this morning.
Good morning! We have a problem.
No reaction.
After waiting, I decided to look for someone of higher rank.
Girl, wait, what's the problem?
We were settled in a dirty room and today is the third day they do not clean it.
Three times asking what number, recorded.
We went to the sea. Then we went to the mountains. Sat down in the hall. My daughter wanted to go to the toilet and it was clean! Then we met a group of men, probably the management. We walked, examined... We went up to the room. It is also clean, they only asked to wash the mirrors and put the gel with shampoo. Answer: We want to have lunch. But the husband insisted and did everything, but for five they gave 3 gels and shampoos. I hope not for three days))) but thanks for that, it became much more pleasant in the room)
We were promised to repair the air conditioner in one of the rooms, the safe and clean it. They asked for money. The answer is that the calculation after work did not suit 10 minutes, after persistent bargaining, the employee left, taking the tip that was originally offered. No one came to fix anything.
The food is delicious, a large selection of dishes for every taste for both children and adults. No frills, but chicken, beef, liver, white fish (stewed with and without vegetables, grilled, fried, with and without seasonings), rice, potatoes, pasta, chopped vegetables and salads, sauces, sweets, fruits (watermelon, melon, grapes, apples, plums, oranges, lemons, grapefruit). The drinks. Nobody will be left hungry. The downside is that the food from the last meal remains, new ones are constantly delivered, eyes to help) Before you give the child, you need to try. Peaches canned spoiled 2 days. Set aside, take something else. It's unpleasant, but no one got poisoned (of us))).
There was always enough space, even during peak hours.
The dining room is the only place where they clean constantly, BUT plates, forks, knives are not all clean after washing))
Cleanliness is not the strong point of the hotel. This is especially emphasized by the toilets in the lobby and near the slides. The floor is always very wet, there is no paper, there is rubbish everywhere.
The sea. . . The water is fabulous!! ! Warm incredibly!! ! I don't want to go out! True, it is not so easy to do this, you need corrals. There are plates in the sea, many wounded their legs in the blood, despite the corals, because. the plates are not even, broken and you don’t know where you will stand in the waves.
With children on the beach is not easy, the daughter is delighted with the pool.
There are always places near the pool and on the beach.
Yesterday we were at the children's disco. We were very much looking forward to it. The daughter is happy, a little shy, but the Turkish animator asked Lyuba (another animator) to take her to the children and the dance was set)) The next one was a train. This is a delight for children, even older ones. True, ours stared and stumbled, fell, I quickly raised it, I wanted to calm it down, but there were no tears, the child still wanted to dance)))) True, that's all, the disco is over)) We are waiting for tomorrow))) Children's pool and dancing won her heart) )
Many vacationers discuss the special treatment of Turkish vacationers. Their rooms are cleaned every day, vacuumed, wet cleaning, change of linen... At the same time, when we asked for a toilet, they answered: finish))) plates to the pool, to the room, this is nonsense, because just missing, but unpleasant attitude. This was felt for the first time.
Hotel policy - your vacation is in your hands)))
We travel a lot, rest really depends on the mood that is inside us. However, you do not want to clean UAI on vacation. We will not come here again and will not recommend to anyone.
P. S. Went to reception this morning.
Good morning! We have a problem.
No reaction.
After waiting, I decided to look for someone of higher rank.
Girl, wait, what's the problem?
We were settled in a dirty room and today is the third day they do not clean it.
Three times asking what number, recorded.
We went to the sea. Then we went to the mountains. Sat down in the hall. My daughter wanted to go to the toilet and it was clean! Then we met a group of men, probably the management. We walked, examined... We went up to the room. It is also clean, they only asked to wash the mirrors and put the gel with shampoo. Answer: We want to have lunch. But the husband insisted and did everything, but for five they gave 3 gels and shampoos. I hope not for three days))) but thanks for that, it became much more pleasant in the room)
Like
You like
Show other comments …
Real 4-ka. Towels and bedding 2021. Everything is new. The food was normal, fruit, fish, meat were all there. The pool is clean. The rooms are shabby but normal. Cleaning is weak, there is a lack of staff. YOU JUST DON'T NEED TO PIG YOURSELF! Everyone is trying, from the workers to the ruler Osman (a very cool man), but they are not ready for such an influx of forgiveness.
… More ▾
Real 4-ka. Towels and bedding 2021. Everything is new. The food was normal, fruit, fish, meat were all there. The pool is clean. The rooms are shabby but normal. Cleaning is weak, there is a lack of staff. YOU JUST DON'T NEED TO PIG YOURSELF! Everyone is trying, from the workers to the ruler Osman (a very cool man), but they are not ready for such an influx of forgiveness. Drinks are good, not diluted. Coffee is relatively normal. The beach is small, but you can swim wherever you want, it does not forbid them. There are stones at the bottom, swim where there are no more people there are no stones. The sea is about to dry swimming trunks until you reach.
The atmosphere in the hotel is very positive, and this is the main thing. Let's be realistic - no one for such money as they ask for a hotel you will not wipe your ass)))) We paid $ 1.100 for 2 + 2 10 days from Coral. The most expensive season.
The atmosphere in the hotel is very positive, and this is the main thing. Let's be realistic - no one for such money as they ask for a hotel you will not wipe your ass)))) We paid $ 1.100 for 2 + 2 10 days from Coral. The most expensive season.
Like
You like
• 5
The hotel itself is 4 out of 10. The condition of the hotel is cracked, the furniture is pretty dead, all stained. We lived on the top floor, there were red stains on the bed, on the bed from the rain. The roof must have leaked at some point. Pretty dead hotel, we chose the hotel through a travel agency. How did you choose such a hotel? We chose it because time was running out, we had to go somewhere to rest, and this was the maximum of the proposed options for us.
… More ▾
The hotel itself is 4 out of 10. The condition of the hotel is cracked, the furniture is pretty dead, all stained. We lived on the top floor, there were red stains on the bed, on the bed from the rain. The roof must have leaked at some point. Pretty dead hotel, we chose the hotel through a travel agency. How did you choose such a hotel? We chose it because time was running out, we had to go somewhere to rest, and this was the maximum of the proposed options for us. I personally would not go to this hotel for this money. We only had breakfast at this place, but the main meal was elsewhere. The food was soy, some kind of salty everything, it was impossible to eat there. It's good that there were shops near the hotel.
Like
You like
• 4
Recently returned from the hotel and want to share my impressions. Flew from ALF TRAVEL OPERATOR, host of NEED TOUR. It took 2 hours to get to the hotel. There was a flight delay, we got to the hotel by midnight. We received the number immediately. We were offered to eat a night soup....like tomato paste diluted with water - after drinking some water from the cooler, we went to bed.
… More ▾
Recently returned from the hotel and want to share my impressions. Flew from ALF TRAVEL OPERATOR, host of NEED TOUR. It took 2 hours to get to the hotel. There was a flight delay, we got to the hotel by midnight. We received the number immediately. We were offered to eat a night soup....like tomato paste diluted with water - after drinking some water from the cooler, we went to bed. I was vacationing with a small child and wanted a lower room, on the 2nd floor, but I got it on 5. I was free only at the pool, and it was noisy there. I wanted to change it the next day, but changed my mind - everything worked in our room, the furniture was new, the carpet was clean, the balcony overlooked the quiet side, where the mountains were, everything in the room worked. The mattress is a little hard for me, but I got used to it in 3 days.
Only the elevator strained, it was stuffy and slow, both elevators worked, one of them was repaired for half a day, after which it worked normally.
Cleaning was daily, as well as shampoo / soap replenished, towels were changed when I put them near the sink, the bed was changed 2 times.
Food - we had enough, + 3 kg extra as always brought ((.
In order not to get bored with food, they took something different every day. I read that they complained about cold pasta - you won’t please everyone if they were cooked in front of you, there would be a queue, you wouldn’t like it, but come and take it. In the morning there were always pancakes, scrambled eggs, gozleme, donuts, sometimes several people were in line, and mostly for pancakes. Yes, as already mentioned, vegetables and salads are similar, but you can choose. A lot of salty cheeses, from baking 1 type of bun. For lunch and dinner, there were often offal, but besides them there was fish, chicken meat with vegetables, delicious grilled chicken fillet, chicken pieces, there was shawarma for the Turkish evening. Of the fruits for 12 days, there was only watermelon - sweet, tasty, but the kidneys were cleaned)). Sweets are the same, sometimes there was a delicious chocolate cake, a lot of jelly and mousse. Not to overeat - that's it. The coffee machine often broke, went for drinks in the lobby. From alcohol there was beer, vodka, crayfish, gin, wine. From 14 to 16 every day there was ice cream: 3 types - white, pink, chocolate - everyone had enough. The snack bar had french fries, spaghetti, burgers, nuggets, vegetables.
We walked 10 minutes to the sea along a flat path along the Ganita hotel. The entrance is rocky, the child swam in Crocs, I'm in special slippers, everything is fine. The bar on the beach was open until 5 pm, as was the toilet, which is not very good. On the left there is Ganita Pier, I went in, no one drove me away.
By the way, that hotel is overcrowded with tourists, and on our small stretch of beach they took away the sunbeds of our hotel ((they have the letter H or Nedef written on them), well, many swim in our territory. By the way, one evening, when we were walking from the beach we walked around the territory of Ganita, yes, there are a lot of people there, and they said that the rooms are terrible with mold. But at the reception they have air conditioning, but not in our hotel (.
I asked at the reception if it was possible to visit other hotels of the Nedef network, to which they told me that it was not, for this they even changed the bracelets in ours to green, and they are pink, because. from our constantly left in 5 *. We did not check whether they would let us in or not, it would have been closer and not so hot, we could have walked, but people said that they were not allowed in, because. that hotel is overcrowded and so, there was a group of tourists who spent a day in our hotel on suitcases, then demanded to take them to their 5 * that they would be waiting for their rooms there.
The animation at the hotel was weak, but on June 28 a new animator Taha appeared, with him it became more fun and mini disco and evening shows. In the morning there is exercise and water aerobics - very weak, there is water polo, darts appeared.
There is no children's club - only a ruined house, a children's area, as well as food, the restaurant also does not. There is a playground, but we never played there.
I can't say that this is a bad hotel. We had a good rest, the child was satisfied - there were water slides, there was a mini-disco, we swam in the sea, there are also french fries and ice cream.
Considering that we paid 800 euros for 12 nights for the tour, I think that the hotel is good for its money. My sister is now resting on the Arabat Spit for the same money, but without travel and meals...
I probably would not have chosen this hotel for a vacation with my husband, but it was good for me and my child. Another familiar family rested with us - they also liked everything.
Wi-fi worked poorly at first, then 100 people left and it was possible to communicate normally via viber and send photos / videos, so my husband was always aware of our vacation (thanks to him for it).
Only the elevator strained, it was stuffy and slow, both elevators worked, one of them was repaired for half a day, after which it worked normally.
Cleaning was daily, as well as shampoo / soap replenished, towels were changed when I put them near the sink, the bed was changed 2 times.
Food - we had enough, + 3 kg extra as always brought ((.
In order not to get bored with food, they took something different every day. I read that they complained about cold pasta - you won’t please everyone if they were cooked in front of you, there would be a queue, you wouldn’t like it, but come and take it. In the morning there were always pancakes, scrambled eggs, gozleme, donuts, sometimes several people were in line, and mostly for pancakes. Yes, as already mentioned, vegetables and salads are similar, but you can choose. A lot of salty cheeses, from baking 1 type of bun. For lunch and dinner, there were often offal, but besides them there was fish, chicken meat with vegetables, delicious grilled chicken fillet, chicken pieces, there was shawarma for the Turkish evening. Of the fruits for 12 days, there was only watermelon - sweet, tasty, but the kidneys were cleaned)). Sweets are the same, sometimes there was a delicious chocolate cake, a lot of jelly and mousse. Not to overeat - that's it. The coffee machine often broke, went for drinks in the lobby. From alcohol there was beer, vodka, crayfish, gin, wine. From 14 to 16 every day there was ice cream: 3 types - white, pink, chocolate - everyone had enough. The snack bar had french fries, spaghetti, burgers, nuggets, vegetables.
We walked 10 minutes to the sea along a flat path along the Ganita hotel. The entrance is rocky, the child swam in Crocs, I'm in special slippers, everything is fine. The bar on the beach was open until 5 pm, as was the toilet, which is not very good. On the left there is Ganita Pier, I went in, no one drove me away.
By the way, that hotel is overcrowded with tourists, and on our small stretch of beach they took away the sunbeds of our hotel ((they have the letter H or Nedef written on them), well, many swim in our territory. By the way, one evening, when we were walking from the beach we walked around the territory of Ganita, yes, there are a lot of people there, and they said that the rooms are terrible with mold. But at the reception they have air conditioning, but not in our hotel (.
I asked at the reception if it was possible to visit other hotels of the Nedef network, to which they told me that it was not, for this they even changed the bracelets in ours to green, and they are pink, because. from our constantly left in 5 *. We did not check whether they would let us in or not, it would have been closer and not so hot, we could have walked, but people said that they were not allowed in, because. that hotel is overcrowded and so, there was a group of tourists who spent a day in our hotel on suitcases, then demanded to take them to their 5 * that they would be waiting for their rooms there.
The animation at the hotel was weak, but on June 28 a new animator Taha appeared, with him it became more fun and mini disco and evening shows. In the morning there is exercise and water aerobics - very weak, there is water polo, darts appeared.
There is no children's club - only a ruined house, a children's area, as well as food, the restaurant also does not. There is a playground, but we never played there.
I can't say that this is a bad hotel. We had a good rest, the child was satisfied - there were water slides, there was a mini-disco, we swam in the sea, there are also french fries and ice cream.
Considering that we paid 800 euros for 12 nights for the tour, I think that the hotel is good for its money. My sister is now resting on the Arabat Spit for the same money, but without travel and meals...
I probably would not have chosen this hotel for a vacation with my husband, but it was good for me and my child. Another familiar family rested with us - they also liked everything.
Wi-fi worked poorly at first, then 100 people left and it was possible to communicate normally via viber and send photos / videos, so my husband was always aware of our vacation (thanks to him for it).
Like
You like
• 14
Terrible hotel. Bad food. Dirty hotel. Bar sucks. I don't recommend going there.
… More ▾
Terrible hotel. Bad food. Dirty hotel. Bar sucks. I don't recommend going there.
Like
You like
• 11
I would like to start my review with the fact that I flew to Turkey for the 3rd time, and I really have something to compare this hotel with. The ticket cost us 2x-34500? (We gave the same amount for a week of rest in Sochi with breakfast, in September 2018, in a 3 * hotel) I read that many do not agree with the star rating of the hotel, and consider it lower.
… More ▾
I would like to start my review with the fact that I flew to Turkey for the 3rd time, and I really have something to compare this hotel with.
The ticket cost us 2x-34500? (We gave the same amount for a week of rest in Sochi with breakfast, in September 2018, in a 3 * hotel)
I read that many do not agree with the star rating of the hotel, and consider it lower... I personally rested in Turkey in 3 * hotels, and guys, believe me, everything is much worse in 3 stars! So I think the star rating corresponds to the hotel!
One of the disadvantages of this hotel is its remoteness from the airport (we drove around 2.5 hours). We were settled in literally 5 minutes, there were absolutely no problems with this.
I liked the food! There is plenty to choose from, although there were no decent soups, and few fruits, well, I don’t consider it a disaster, we ate soups in a cafe that is 6 minutes from the hotel.
A significant advantage (which not everyone knows about) is that you have the right to visit absolutely any Hedef hotel, but we only got to Hedef beach resort 5 * (15 minutes from the hotel), the rest of the hotels, as I understand it, were a little further , there is a much larger territory, and snacks by the pool are more interesting, the pool itself is much larger, and the beach is closer and cleaner
I was pleased with the attitude of the staff, there were no dissatisfied faces, indignant glances, it is clear that the guys are trying! Special thanks to them for this!
I was also struck by alcohol! You can really drink it! Beer is absolutely the same as that sold in the store (not salty, like in Tunisia, for example)
The main thing in rest is to initially set yourself up for it, and for positive emotions, and not to look for cons, so I strongly disagree with many negative reviews!
The ticket cost us 2x-34500? (We gave the same amount for a week of rest in Sochi with breakfast, in September 2018, in a 3 * hotel)
I read that many do not agree with the star rating of the hotel, and consider it lower... I personally rested in Turkey in 3 * hotels, and guys, believe me, everything is much worse in 3 stars! So I think the star rating corresponds to the hotel!
One of the disadvantages of this hotel is its remoteness from the airport (we drove around 2.5 hours). We were settled in literally 5 minutes, there were absolutely no problems with this.
I liked the food! There is plenty to choose from, although there were no decent soups, and few fruits, well, I don’t consider it a disaster, we ate soups in a cafe that is 6 minutes from the hotel.
A significant advantage (which not everyone knows about) is that you have the right to visit absolutely any Hedef hotel, but we only got to Hedef beach resort 5 * (15 minutes from the hotel), the rest of the hotels, as I understand it, were a little further , there is a much larger territory, and snacks by the pool are more interesting, the pool itself is much larger, and the beach is closer and cleaner
I was pleased with the attitude of the staff, there were no dissatisfied faces, indignant glances, it is clear that the guys are trying! Special thanks to them for this!
I was also struck by alcohol! You can really drink it! Beer is absolutely the same as that sold in the store (not salty, like in Tunisia, for example)
The main thing in rest is to initially set yourself up for it, and for positive emotions, and not to look for cons, so I strongly disagree with many negative reviews!
Like
You like
• 19
We arrived at the hotel at 7 am. We immediately noticed the room was given on the 1st floor 1107. Dirty, but we slept well, plus the air conditioner worked. According to you a couple of Russian. Channels, but we didn’t come to watch you. There were towels in the room, but no slippers and water. But water can be collected in the hotel's coolers.
… More ▾
We arrived at the hotel at 7 am. We immediately noticed the room was given on the 1st floor 1107. Dirty, but we slept well, plus the air conditioner worked. According to you a couple of Russian. Channels, but we didn’t come to watch you. There were towels in the room, but no slippers and water. But water can be collected in the hotel's coolers. A lot of them.
There are no questions about food. Plenty and tasty, meat every day. Everything except pork
Wifi in the lobby works well. We talked via video call. More on the bad. The hotel is dirty. The windows are slammed, it’s not clear what stinks at the bars, people bring food to the pool and so all the plates and glasses are lying around for a long time and tediously. A separate issue is the beach. HORROR. I haven't seen this yet. There are few sunbeds, they are cracked, there are even fewer umbrellas and they are torn. Plus a ditch nearby, it stinks and a lot of garbage. We went to the beach at 5. I eat there a couple of times. Same.
There are no questions about food. Plenty and tasty, meat every day. Everything except pork
Wifi in the lobby works well. We talked via video call. More on the bad. The hotel is dirty. The windows are slammed, it’s not clear what stinks at the bars, people bring food to the pool and so all the plates and glasses are lying around for a long time and tediously. A separate issue is the beach. HORROR. I haven't seen this yet. There are few sunbeds, they are cracked, there are even fewer umbrellas and they are torn. Plus a ditch nearby, it stinks and a lot of garbage. We went to the beach at 5. I eat there a couple of times. Same.
Like
You like
• 7
If you are a fan of cleanliness, then you are NOT here!! ! The hotel needs refurbishment, it's a trifle. At the reception you are greeted with a face "well, why are you all coming here? " The tables and chairs are dirty, the carpet on the floors has not changed, probably since the opening day, and it was cleaned every other time.
… More ▾
If you are a fan of cleanliness, then you are NOT here!! ! The hotel needs refurbishment, it's a trifle. At the reception you are greeted with a face "well, why are you all coming here? " The tables and chairs are dirty, the carpet on the floors has not changed, probably since the opening day, and it was cleaned every other time. The sunbeds by the pool are dirty, the tables are never wiped, as in the evening they will collect in ketchup, drinks, ashes and arrange them in the morning. (they wiped themselves with napkins) Adapted huge flower pots under the ashtray are not removed until the cigarette butts stick out through the edges and it stinks terribly, okay adults, but there are children nearby !! ! What can we say about the tiles by the pool... By the way, the slides were rarely turned on. Staff in dirty uniforms, HAMS! ! Ice cream is laid out with hands, without gloves, and even fingers were licked ! ! BRR In the room for three days only garbage was taken away, nothing was removed!!! ! The towels are not changed, I asked the reception for three days to vacuum and at least wipe the floor in the bathroom, as it is very wet and slippery. There was no reaction until I brought the girl by the hand and showed what needed to be removed, since she did not understand either English or Russian.
And is it 4 stars?? ?
And is it 4 stars?? ?
Like
You like
• 5
Hello! We would like to share our opinion about the hotel Hedef Rose Garden 4 *, Konakli - Alanya. Rested in it as a family with children in early July 2018. Let's make a reservation right away that this hotel was deliberately chosen by us on the basis of financial considerations as one of the cheapest of the offered "fours" in the Alanya region, therefore, we expected in advance that the quality of services would correspond to the price.
… More ▾
Hello!
We would like to share our opinion about the hotel Hedef Rose Garden 4 *, Konakli - Alanya.
Rested in it as a family with children in early July 2018. Let's make a reservation right away that this hotel was deliberately chosen by us on the basis of financial considerations as one of the cheapest of the offered "fours" in the Alanya region, therefore, we expected in advance that the quality of services would correspond to the price. If you have the opportunity to spend more money on a ticket, then immediately look for hotels of a higher category - Rose Garden will not suit you!
We arrived late at night, settled us right away - without delay (they didn’t give money to the administrator, and he didn’t hint at it either). The room overlooked the courtyard. Pluses - a good view from the window, you can send children to the pool and water slides and watch them from the balcony.
Cons: noise and loud animation sound, but when the window is closed, the noise is almost inaudible, and air conditioning can be used to cool the air (individual split system, worked well). We were quite satisfied. The first two floors of the hotel are technical, residential - the top 5 floors. There are two elevators, but during the mass movement of guests it takes a long time to wait for the elevator - it's easier to go up the stairs.
The standard room for 2 adults and 2 children is spacious, there was a single and a wide double bed and a folding chair. Room decoration and furniture in very good condition. CRT TV (Russian-language satellite channels "First", "RTR-Planet", "NTV", "TNT", "Vesti-24" and "STS", but it was silent, plus Turkish channels), mini-bar (empty , cooled properly), phone.
Everything worked in the bathroom, but there were complaints about the shelf for towels (poorly fixed) and the faucet in the washbasin (there is no aerator - probably the previous guests dragged it away). There was a safe in the room, but we did not use it (why - see below).
The beach is located in a 10-minute leisurely walk along a quiet street (if you choose a hotel not on the first line, then you should not complain that the beach is not on the territory of the hotel, and you have to go to it! ). The beach itself, or rather, a piece of the beach belonging to the hotel, is small. There are few sun loungers, and even fewer with mattresses. Unfortunately, in order to take a seat, you have to arrive early. The situation is greatly aggravated by the bad habit of other vacationers to grab as many sunbeds as possible, marking “their” territory with towels, and then not appearing on the beach for half a day. Somewhere at the entrance to the sea there are large stones, but in the main part they are not.
In addition, you can swim in the "foreign" sectors of the sea - no one is kicked out.
The pool on site is large with a depth of 1.5 m in the main part and 1.1 m at the slides, there is also a small shallow children's pool. Two water slides: one double straight, the other twisted - work according to the schedule. There are plenty of sun loungers around the pool, but unfortunately most of them are also "reserved" all day long.
In addition, since the bracelets of the hotels of the Hedef group are the same, you can go to other hotels of this chain, for example, to the Hedef Beach Resort & Spa 5 *. There, for example, there are better pools and a water park (water slides).
There are no complaints about food. The restaurant serves a lot of food, it is varied and fresh. Daily meat dishes (mainly, of course, poultry), in the morning - scrambled eggs and pancakes, in the evening - shawarma. At the beach bar - snacks (french fries, nuggets, burgers and side dishes). Watermelons give a lot.
The waiters, bartenders and cleaners in the restaurant are great: they work very well, friendly, polite and efficient. For lunch and dinner, a large crowd of “eternally undernourished” gathers for lunch and dinner, so you should come after 30-40 minutes: do not be afraid, the food will not end, but the restaurant will be much freer and calmer.
In addition to the restaurant, there are bars in the lobby, by the pool and on the beach. In them (in free access) coffee machines (coffee, cocoa), kettles, machines with diluted artificial juices (“yuppies”), coolers with bottled water. The bartenders have beer, alcoholic drinks and cocktails (we can’t evaluate the assortment and quality: we haven’t tried it - this is not our topic), drinks like cola, fanta, sprite. Sometimes the bar ran out of some drinks (if a one-time lack of whiskey or beer is critical for you, and replacing the finished cola with fanta is unacceptable - be sure to consider this when choosing a hotel! ).
The hotel itself is located in a convenient location - in a quiet quarter, not facing a busy highway. Nearby is a small cozy municipal park. Good shop with fixed prices at the gas station (behind the university). You can walk to the center of Konaklov on foot or take a minibus to Alanya (4 TL, stop nearby).
Actually, for the most relaxing at sea, swimming and sunbathing, there are all conditions.
But with the service in the hotel everything is very bad. The service staff (we emphasize: with the exception of the restaurant and bars) is absolutely non-executive and slow. At the reception, one administrator "does not understand" either Russian or English and redirects to the second one. He understands everything, promises to do it and immediately forgets about it. So, for example, we had to nurse for two days to activate the safe in the room, but to no avail: either come later, then you are busy, then “you don’t understand mine”, then again the classic “come tomorrow”.
Thank you guys: you saved us $20!
The housekeeping arrangements are even weirder. Firstly, cleaning does not begin as usual in the morning, when the guests go to the beach and to the pool and the rooms are free, but in the afternoon, when most of the people are in the rooms in the sun, and the children at this time are late. Secondly, cleaning is not visited every day. Thirdly, the "hints" about the change in the form of towels and bed linen thrown on the floor are "not clear" to the cleaners and they have to be caught and literally poked at the objects of application of forces. We could not get the full amount of towels and bed linen that we were entitled to by the number of people. For us, this was not an insurmountable obstacle: we used our own towels (this may be critical for you).
Yes, they usually complain about poor Wi-Fi in the hotel.
Indeed, the speed of the Internet is very low, but in the lobby and next to it - where the signal is received - constantly from early morning until late at night, 60-70 zombies sit and stand, buried in their smartphones (for which you flew to the sea - to sit on the Internet or what? ). In such conditions, however, we were able to quickly check the mail and browse 2-3 news sites.
The hotel also cannot boast of animation. Mini-disco is carried out without enthusiasm: boring, stereotyped, uninteresting. Adults are taken to discos in Alanya.
We liked the rest! We swam, sunbathed, rode down hills, walked, went on excursions and charged with positive emotions for the whole next year, and did not pay attention to minor shortcomings. What do we recommend to you?
Once again: if on vacation you mainly need “sun, air and water are our best friends”, and the budget is limited, then the Hedef Rose Garden hotel will suit you.
And if the quality of service and related services are important to you, first of all, then this hotel is absolutely not for you!
Thank you for your attention! We will gladly answer your questions.
We would like to share our opinion about the hotel Hedef Rose Garden 4 *, Konakli - Alanya.
Rested in it as a family with children in early July 2018. Let's make a reservation right away that this hotel was deliberately chosen by us on the basis of financial considerations as one of the cheapest of the offered "fours" in the Alanya region, therefore, we expected in advance that the quality of services would correspond to the price. If you have the opportunity to spend more money on a ticket, then immediately look for hotels of a higher category - Rose Garden will not suit you!
We arrived late at night, settled us right away - without delay (they didn’t give money to the administrator, and he didn’t hint at it either). The room overlooked the courtyard. Pluses - a good view from the window, you can send children to the pool and water slides and watch them from the balcony.
Cons: noise and loud animation sound, but when the window is closed, the noise is almost inaudible, and air conditioning can be used to cool the air (individual split system, worked well). We were quite satisfied. The first two floors of the hotel are technical, residential - the top 5 floors. There are two elevators, but during the mass movement of guests it takes a long time to wait for the elevator - it's easier to go up the stairs.
The standard room for 2 adults and 2 children is spacious, there was a single and a wide double bed and a folding chair. Room decoration and furniture in very good condition. CRT TV (Russian-language satellite channels "First", "RTR-Planet", "NTV", "TNT", "Vesti-24" and "STS", but it was silent, plus Turkish channels), mini-bar (empty , cooled properly), phone.
Everything worked in the bathroom, but there were complaints about the shelf for towels (poorly fixed) and the faucet in the washbasin (there is no aerator - probably the previous guests dragged it away). There was a safe in the room, but we did not use it (why - see below).
The beach is located in a 10-minute leisurely walk along a quiet street (if you choose a hotel not on the first line, then you should not complain that the beach is not on the territory of the hotel, and you have to go to it! ). The beach itself, or rather, a piece of the beach belonging to the hotel, is small. There are few sun loungers, and even fewer with mattresses. Unfortunately, in order to take a seat, you have to arrive early. The situation is greatly aggravated by the bad habit of other vacationers to grab as many sunbeds as possible, marking “their” territory with towels, and then not appearing on the beach for half a day. Somewhere at the entrance to the sea there are large stones, but in the main part they are not.
In addition, you can swim in the "foreign" sectors of the sea - no one is kicked out.
The pool on site is large with a depth of 1.5 m in the main part and 1.1 m at the slides, there is also a small shallow children's pool. Two water slides: one double straight, the other twisted - work according to the schedule. There are plenty of sun loungers around the pool, but unfortunately most of them are also "reserved" all day long.
In addition, since the bracelets of the hotels of the Hedef group are the same, you can go to other hotels of this chain, for example, to the Hedef Beach Resort & Spa 5 *. There, for example, there are better pools and a water park (water slides).
There are no complaints about food. The restaurant serves a lot of food, it is varied and fresh. Daily meat dishes (mainly, of course, poultry), in the morning - scrambled eggs and pancakes, in the evening - shawarma. At the beach bar - snacks (french fries, nuggets, burgers and side dishes). Watermelons give a lot.
The waiters, bartenders and cleaners in the restaurant are great: they work very well, friendly, polite and efficient. For lunch and dinner, a large crowd of “eternally undernourished” gathers for lunch and dinner, so you should come after 30-40 minutes: do not be afraid, the food will not end, but the restaurant will be much freer and calmer.
In addition to the restaurant, there are bars in the lobby, by the pool and on the beach. In them (in free access) coffee machines (coffee, cocoa), kettles, machines with diluted artificial juices (“yuppies”), coolers with bottled water. The bartenders have beer, alcoholic drinks and cocktails (we can’t evaluate the assortment and quality: we haven’t tried it - this is not our topic), drinks like cola, fanta, sprite. Sometimes the bar ran out of some drinks (if a one-time lack of whiskey or beer is critical for you, and replacing the finished cola with fanta is unacceptable - be sure to consider this when choosing a hotel! ).
The hotel itself is located in a convenient location - in a quiet quarter, not facing a busy highway. Nearby is a small cozy municipal park. Good shop with fixed prices at the gas station (behind the university). You can walk to the center of Konaklov on foot or take a minibus to Alanya (4 TL, stop nearby).
Actually, for the most relaxing at sea, swimming and sunbathing, there are all conditions.
But with the service in the hotel everything is very bad. The service staff (we emphasize: with the exception of the restaurant and bars) is absolutely non-executive and slow. At the reception, one administrator "does not understand" either Russian or English and redirects to the second one. He understands everything, promises to do it and immediately forgets about it. So, for example, we had to nurse for two days to activate the safe in the room, but to no avail: either come later, then you are busy, then “you don’t understand mine”, then again the classic “come tomorrow”.
Thank you guys: you saved us $20!
The housekeeping arrangements are even weirder. Firstly, cleaning does not begin as usual in the morning, when the guests go to the beach and to the pool and the rooms are free, but in the afternoon, when most of the people are in the rooms in the sun, and the children at this time are late. Secondly, cleaning is not visited every day. Thirdly, the "hints" about the change in the form of towels and bed linen thrown on the floor are "not clear" to the cleaners and they have to be caught and literally poked at the objects of application of forces. We could not get the full amount of towels and bed linen that we were entitled to by the number of people. For us, this was not an insurmountable obstacle: we used our own towels (this may be critical for you).
Yes, they usually complain about poor Wi-Fi in the hotel.
Indeed, the speed of the Internet is very low, but in the lobby and next to it - where the signal is received - constantly from early morning until late at night, 60-70 zombies sit and stand, buried in their smartphones (for which you flew to the sea - to sit on the Internet or what? ). In such conditions, however, we were able to quickly check the mail and browse 2-3 news sites.
The hotel also cannot boast of animation. Mini-disco is carried out without enthusiasm: boring, stereotyped, uninteresting. Adults are taken to discos in Alanya.
We liked the rest! We swam, sunbathed, rode down hills, walked, went on excursions and charged with positive emotions for the whole next year, and did not pay attention to minor shortcomings. What do we recommend to you?
Once again: if on vacation you mainly need “sun, air and water are our best friends”, and the budget is limited, then the Hedef Rose Garden hotel will suit you.
And if the quality of service and related services are important to you, first of all, then this hotel is absolutely not for you!
Thank you for your attention! We will gladly answer your questions.
Like
You like
• 50
We rested with the family for 10 days, only returned on 07/04/18. We are not the first time in Turkey, but we have not seen such a viper anywhere else!! ! All reviews left by other visitors are 100% true!! ! Everywhere is very dirty, cockroaches!! ! It's not tasty! And sad! There is no animation at all! The child simply had nothing to do! Generally horror! We do not recommend anyone to go to this chain of hotels!! !.
… More ▾
We rested with the family for 10 days, only returned on 07/04/18. We are not the first time in Turkey, but we have not seen such a viper anywhere else!! ! All reviews left by other visitors are 100% true!! ! Everywhere is very dirty, cockroaches!! ! It's not tasty! And sad! There is no animation at all! The child simply had nothing to do! Generally horror! We do not recommend anyone to go to this chain of hotels!! !
Like
You like
• 7
Show more »
