Жуткий отель,хозяин жмот!!! Terrible hotel, the owner is miserly!!!

Good afternoon, dear tourists who are going to this hotel, be strong!
First, in order, be prepared, if you took a ticket to the hedef resort spa, you will be moved to hedef beach, there is only one reason for the owner, the hotel sells places, how it ends, you are taken to the beach and thrown there.
And now, in order, we arrived at the paid hedef spa hotel, made copies of our documents and then a surprise, they speak purely Russian at the reception... yes, you were brought to the wrong hotel, you were deceived, they pushed us into the car, we were five, my husband and I, the two of us, and another family of three people, they brought it, but since it was night, we didn’t have the strength to butt heads, settled in and went to bed.
Along the corridor, while walking to the room, a terrible carpet caught my eye, covered in stains and rubbish that was not removed, plates with half-eaten food.

In the morning we found our guide, who allegedly reassured us, saying that the owner was alone and the mess was the same in that hotel, and our advantage is that there are 2500 people there, and we have only 1400, so far.
I’ll say more, the next day in that, well, our alleged hotel began to run out of food, tourists from that hotel came to eat, well, just a song!
There are no pretensions about food, there is a lot of food, everyone can find something to eat, though if you eat, but in another way you can’t say pasta and potatoes together, like some tourists, then of course it will seem monotonous to you, the question is, do you also behave at home?
Yes, plates and forks are running out, you need to circle around the dining room to find them or wait for them to be washed.
Plates full of food by the pool, fu, pick up, bite and leave.
I saw how a woman took a huge plate of potatoes with rice, piled plenty of chicken on top and yelled at a two-year-old child to eat, and he looked at this mountain with horror and did not understand what they wanted from him.
Children from the animator took away plastic toys in the form of pasta and shouted that they paid for them, that they had everything included, the girl barely fought back, tried to explain that this was inventory and they did not pay for it.
There was another incident, two women stuffed zucchini and eggplant into their bag, you won’t believe it, whole, raw, my husband and I almost burst our eyes from such insanity.
Rest mainly Kazakhs, Ukraine, Russia.
No cleaning, even for baksheesh, linen was not changed even once in 10 days.
True, on the day of Russia on June 12, the corridors were vacuumed, and the stairs were rubbed, otherwise the legs were already sticking there.
Bottom line: it can be experienced, but in the end, of course, we were shaken well!

As usual on the eve, before leaving, they came to the reception desk to find out what time we were leaving, but there was no information, half an hour, again no, and then a very big surprise awaited us, it turns out our flight was postponed a day earlier, in connection with the football season , this information was given in that hotel, well, remember, in which we were supposed to live, for a second it was a hotel chain, well, this network did not provide information to the scourge and we stayed, in short, the transfer did not come for us.
Intourist, and this is our tour operator, all night thinking about how to send us home to St. Petersburg, well, they came up with, they sent us through Moscow, St. Petersburg did not accept charters.
Well, we got it and thank God!
TOTAL:
If you turn a blind eye to the dirt and lawlessness of vacationers, you can live, but if you want to relax with your eyes wide open, go to another hotel, believe me, there aren’t even stars anywhere, except on the old bus that is at the turn to the hotel, devastation is all around !
And if you decide, then have a nice holiday!