1. The rooms are shabby with old sofas.
2. Towels are dirty!
3. The food is monotonous. There were not enough soup bowls for everyone. I had to wait until they were washed.
4. Wi-fi in the room (which was paid for) worked forever intermittently. The day did not work at all due to the fact that there were problems with the router.
5. There is no safe in the room. Only paid at the reception.
6. The cherry on top was a stolen wedding ring (YES IT'S YOURSELF'S FAULT that I left it on the bedside table) while cleaning the room!
to which we were told: "This cannot be! " and after that they showed a paper (which you sign upon arrival) that they are not responsible for lost jewelry and money ....
I don’t know why 3 stars are given there, I would give 1 and then with an interference fit. I do not recommend this hotel!!!
It is better to overpay a little and rest with normal service.
Moreover, there are many times better on the coast, checked!
Rested with my sister in this hotel for the second time! We chose this hotel, located on the first line, as a budget option.
This year we were pleasantly surprised. The territory of the hotel and the beach were ennobled. The room is very comfortable and clean, with a sea view! All the nuances about large plates in the sea are decided by entering the sea from the pier.
The most important value of the hotel is its staff! Food and service are top notch!
All employees of the reception, bar, restaurant, maids cannot be called service personnel - this is one big, friendly family. The guys help each other. Everyone is very friendly, smiling and friendly. I would like to thank the chef Ilkhan, the representative of the reception Selcuk, the best bartender Artem and everyone, everyone, everyone (we unfortunately do not know the names) for a pleasant stay. We love you.
Would like to come back next year!
Not so much through the hotel, but through the sea and the beach.
But the check-in was scandalous, there were four of us, and as it turned out, Relax Family Room was indicated in our voucher. And this is the 3rd building, which is located 1 km from the building, which is in the photo of the hotel. All would be fine, he seems to be on the first line too. But food, bar, swimming pool are located in the main buildings. And then there are two options either to walk or use their transfer, which is not very stable. Of course, no one told us about such a "little nuance" when booking a vacation. Our question of settling in a normal room in building A was resolved with the help of $ 40.
On the territory of the two main buildings (A and B) we liked: clean area, bar, pool and restaurant.
Our room was a cozy two-room suite with 2 balconies, two large beds and a sofa. Air conditioning was only in one room and it worked. The bathroom is not big (shower, toilet and washbasin), but clean. Everything you need for the toilet is present. They clean the room every day in a quick way, but if you leave $ 1, the cleaning is done more conscientiously. The disadvantages of the room include the lack of ventilation in the bathroom and the ban on the availability of food and drinks in the room (everyone violates this ban).
Food and service are top notch! Not all 4s in Turkey can afford this. You will not find a variety of meat here, but you will not be left without a good piece of chicken, juicy cutlets or sausages. The chef makes the most of the set of products that he is given, there were no repetitions of the main dishes during the week of rest. The restaurant staff is always running and helping to solve your problems. The bar always has tea, coffee, cola, sprite or fanta. From alcohol: beer, vodka, gin, whiskey, white wine, red wine (before the bar closes, some of the drinks run out or simply do not pour). The main disadvantage of the bar is that all drinks (except tea and coffee) are poured into small plastic 100 gr. cups and in the heat of 38 degrees this cup is drunk even near the bar and you have to collect 3-4 cups to quench your thirst at least a little.
Animation is not every day, but the program is interesting for both children and adults. Faris, an animator, well done, organizes decent leisure, fire shows, dance shows, a disco for adults and children.
The main downside is the beach! It is traumatic, there is no way to swim there, there are stone slippery slabs in the water that will hurt your legs in a matter of seconds. This problem can be solved by swimming in the pool, entering the sea through a nearby pier (not always allowed) or a trip to the central Cleopatra beach (30 minutes by bus number 1).
In general, our holiday was a success, everything is super. The hotel answers 3 Turkish stars. But the main thing: when booking, do not take RELAX rooms, so as not to make a fuss when checking in, as you will not achieve the truth! During the day at the reception a Russian-speaking woman (you can still decide something), at night the Turks who say "Good! Come tomorrow. " During the week of rest, we saw 4 guests who, like us, "fucked up" and tried to solve the issue of settling in the main buildings (not everyone succeeded).
P. S. Do not buy excursions from your travel agents, the price is wound up several times. A tour that costs $ 15 in the city, we paid $ 35 per person.
Rest in this hotel is recommended, but be careful when booking, so as not to step on our rake.
CHECK IN: We arrived at the hotel at 6 am. We were not settled, they said to wait because there is no room. The child was moping and crying, they didn't care. I tried to put the child on the sofa in the lobby - it did not work. at 9:30 I already have a tantrum. I felt so bad for my child that he can't sleep because I chose this damn hotel!!!
We were seen by the administrator or manager, gave her (the one at the reception) a lyuley and after 10 minutes. found a number. O marvelous miracle!
ROOM: number two-room windows overlooked the pool and the side. Near the pool from 10-23 (sometimes later) music plays. Putting the child to sleep is another quest. Both day and night sleep. Closing windows and balconies didn't help much. The room is average, I would advise them to change the mattresses.
FOOD: I DO NOT RECOMMEND GOING HERE WITH CHILDREN UNDER 5 YEARS OLD. THEY HAVE NOTHING HERE. Our miracle had to eat eggs for tomorrow, cabbage or stewed vegetables for lunch (often they are all in some kind of sauce), pasta. For dinner, if there was a chicken, then I tried to give it to her in pieces. We went to the store and bought small fruits, yogurts and stuff. Of the fruits, oranges and twice there was a watermelon.
BEACH: sadness and disappointment. My little one and I only swam in the pool. The beach is pebbly with sand and shells. Big waves in the water plate. Swimming is best from the pier. The sea stank of fish. On the beach, sun loungers canopy - everything! No bar, not even water. The beach is across the road from the subway.
Three stars - this is respect to the chef and perhaps that's all.
Managed to get on the birthday of the MAIN at the hotel. Well, what can I say, the music played until 3 am. There was a cake that we did not get and for dinner in honor of this holiday there was Grilled Chicken Breast.
P. S. We asked for a baby cot, they didn't give it.
P. P. S. Beach towels are a separate kapets. You have to pay 10 bucks and then only they will give it to you. When you check out, you return the towel and you get a $9 refund ($1 for laundry). They spread the tin. There is also Zarina or Zaryana (whatever they call it). She suggests visiting a leather shop. Try it, look there you can buy leather sandals for 10 bucks. Natural fur coat for 300.
I will definitely not return to this hotel, even if it's free!! !
The food is surprisingly good for a Turkish 3, there was always chicken, nuggets and a selection of side dishes. Wonderful mackerel several times a week, from fruits mainly watermelon. Sweet only in the afternoon. The chef, a good fellow, sometimes abused spicy food, but he prepared separately bought red fish and lamb for us (Migros is around the corner). On Saturdays and Tuesdays 2 km Bazaar and nearby Waikiki store. Animator Fariz is a nice aizer, once a week he did a fire show and played a disco. At the bar, Muscovite Artem helped with the translation. Russian Zarina entertains guests, lures furs and leather to the store, by the way, not bad.
In a word, the holiday was a success.
Because my husband and I left $ 1 for cleaning, then we always had clean + clean linen and towels.
The room was a double room with a sea view. The view is chic.
The hotel has its own beach (free sunbeds). The beach is clean (for this look).
The food was good, everything was enough. Drinks at the bar are free.
Special thanks to the animator Fariz for the excellent disco and repeated games of table tennis)).
Since we rested in this 3 * - we did not relax so cool in 5 *.
Family room for 5 people with sea view No. 505. To the sea 50 meters or across the road or through an underpass, the beach is private, there are stones. Internet for free at the reception or for a fee in the room. Public parking near the hotel.
This review is specifically about the Gold Twins Family Beach Hotel, there is also Gold Twins Relax, I can’t say anything about it.
In general, whoever is set up for a positive vacation and does not sit all day in a hotel, then everything is OK!
And do not forget - as you are to people, so they are to you !!!
Have a good holiday everyone!