The catering is disgusting, there are always queues

Written: 13 july 2020
Travel time: 3 — 11 july 2020
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 4.0
Service: 3.0
Cleanliness: 4.0
Food: 1.0
Amenities: 3.0
This hotel was not booked, but since ours did not open, they brought us here, the check-in was quick and without surcharges, we were lucky in this. Room on the last 6th floor, normal, side view of the sea and mountains, the room is neat, everything worked, no complaints. The main horror is the huge queues in the dining room, and this is during the fall, no social distance, the dining room also serves the neighboring hotel, there are sorely not enough places, no matter how many times they come. Divided the meal on the floors, we hit the 5th, 6th floor at the time, plus the completely neighboring hotel came at that time. Words can't express the horror, what a crush.
Resting mostly Turks 80 percent, the rest were Ukraine. The hotel is packed to capacity. The service does not correspond to the declared 5 stars, but even 3 does not pull. Animation for the Turks. The Turks occupy the pools in the morning, but we came to the sea, the sunbeds were free there at any time. Over the sea and the first line is a bold plus. We went half-starved, because one evening we spent 60 minutes behind grilled chicken. Meat only 1, often stewed chicken navels. The food is very bad, especially for children.
We went on excursions, Turkey is beautiful, we were in the mountains, and in historical places, and a boat trip. I do not recommend the hotel because of the constant queues and poor food. One time they couldn’t have dinner at all, dinner until 21 o’clock, they came at 20-00, there were no places, there was a queue, they came after 20 minutes, nothing has changed, the Turks were neighing and sitting at the tables, talking, they came 20-55 already completely removed all from distribution. You could go to the manager and swear, but I didn’t want to wind my nerves first of all.

Conclusion: the location and rooms are satisfactory, the rest are solid minuses, I do not recommend.
Translated automatically from Russian. View original