Отель неплохой, но остался осадок после процедуры заселения The hotel is not bad, but there was a residue after the check-in procedure

We stayed at the hotel for 7 days with my husband and daughter. Liked the area of ​ ​ the hotel. Very big, well-groomed. Super cool slides. Good kitchen. The first days you want to try everything, but in the last days you can’t even look at the food. Everywhere is clean. Both the hotel and the beach are constantly cleaned. The sea is clean and warm. But minus, there are big stones. Although the travel agent said that the beaches were pebbly and sandy, I still had to buy slippers for swimming. Otherwise, you may be injured. 80% of holidaymakers in the hotel are British, Germans, Poles, Turks, Dutch. Russian percent 15, Ukrainians, probably 5. Good numbers are given, of course, to Western Europeans. Russians, Ukrainians are settled in bungalows. These are small rooms where three people can hardly fit. But the hotel administration managed to accommodate a family of 4 people from Russia in such a room. We arrived at the hotel at 6 am and marinated until 2 pm. True, after about an hour they gave out bracelets so that we could eat in a restaurant. Who does not want to wait until 14.00 or who is not satisfied with the bungalow room, can pay $ 100 and be accommodated in a large room, but in another Eftalia Marin hotel. The Russian-speaking girl at the reception kindly offers this option. Some gave up and paid, we refused. They checked the room to make sure everything was in order, otherwise they can then pull off a fine. Some hangers were broken, the phone didn't work. We immediately reported this to the reception. The hangers were replaced, the phone was taken for repair. In general, the procedure for settling is terrible and this is a big minus. The next day, at a meeting with the guide, many began to complain about the problem with settling, but the guide began to assure that August is the peak season, a large influx of vacationers, so such situations occur, and smoothly turned the conversation to another topic, trying to sell various excursions. In a word, I liked everything, except for the procedure for settling. After this, I can not give the hotel a high rating and it is unlikely that I will come to it again.