Nice hotel but terrible staff

Written: 10 march 2006
Travel time: 12 — 19 august 2005
Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 1.0
Cleanliness: 6.0
Food: 8.0
Amenities: 9.0
The location of the hotel is just amazing - you crossed the road and you are on the beach, the beach is good. About umbrellas and sun loungers: for me it’s easier to buy an umbrella for 6 bucks and not spend money every day (the money is still not big). About the reception: I was in Turkey for 10 days. The Russian-speaking girl at the reception was only the first two days. Then she was gone and I had to turn on all my knowledge of English, which sometimes turned out to be much greater than the knowledge of people at the reception - I had to turn on sign language.
I can only say one thing about the pools: during the day we did not swim in them, but in the late afternoon, after a few grams of cognac for free, it was simply necessary to freshen up. So I'm not complaining about the pools. There are disputes on the network: how many pools are there in Cleo Mare? I answer: there are 4 of them, two children and two adults. Only they are located two by two near the first and second buildings, but everyone living in the Cleo Mare buildings can swim in them.
And now the most annoying thing. Room service. JUST AWFUL!!! ! On the 6th day of our stay, the trash in the toilet was removed. Linens were changed on day 7. The towels were not changed at all. It turned out that the Chaldeans came and began to clean up, but we, in order not to interfere, went to the bar. Upon returning, we saw that everything remained in its place, i. e. as soon as we left, the Chaldeans left almost immediately behind us. At the same time, tips were taken without a twinge of conscience. All our requests to change towels were answered by the staff tomorrow, and this tumorrow lasted until the 10th day of our stay.

Now about theft in the hotel. Our very good friends (husband and wife) came for 14 days. They had a package with the so-called dry rations in the corner, because at the end of the trip she went to relatives in Arkhangelsk, and he went home to Kyiv. So she decided to take dry with her. rations, because the path is not close. In short, s. . whether this package. During the trial, Igor left the room and saw that the door of the next room was ajar and there was a mop! When he entered the room he saw an oil painting: two Chaldeans who clean the rooms were lying in the room in shoes on the bed and watching TV. And the room was occupied. I won’t tell what happened next, but he yelled at them and dragged them by their black hair throughout the hotel (the former military man is honor and praise to him). The package was never returned, but they began to clean the room daily.
10 bucks were stolen from other acquaintances from a bag, by itself, the investigation of this incident did not produce any results. Now, if it were not for problems with cleaning and not for theft, then I would not even have anything to complain about. By the way, the bartenders poured drinks with such a face, as if I were taking the last from his family from him. It wasn't that I noticed it, it was just.... it was a bit uncomfortable.
Translated automatically from Russian. View original