Horror terrible

Written: 26 july 2021
Travel time: 16 — 25 july 2021
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 1.0
Amenities: 1.0
We have not had a worse vacation in 5 years of visiting Turkey!

If in order, then:
Yesterday I returned from vacation and, while my impressions are fresh, I am writing right away. We took the tour based mainly on the relatively low price and several positive reviews on the forums (as it turned out later, completely biased or written by the hotel staff). We arrived in Antalya early in the morning on the 16th, by an individual transfer (you never know who will be in a shared bus, then sit in quarantine) around 9 were at the hotel. As expected, there were no available rooms for check-in and we prepared to wait until 14.00. However, when the manager changed at the reception and a fat man who looked like a Kazakh stepped in, the problem was solved for 20 bucks and at 10.30 we settled in.


ROOM. I got the room on the 3rd floor and from the start I was unpleasantly surprised - the lock on the balcony door was broken, the sheets were in holes, the toilet was leaking, the TV (on which there were only 3 (!!!
) channels, of which 2 are Turkish) does not show, there is no TV remote control, the refrigerator is dirty inside, the hatch covers on the drains in the shower floor are not fixed, so you can easily get hurt, the mirrors are stained, the cord on the hair dryer threatens to come off (photo attached). I went to the reception to swear, to which the Kazakh replied that we also got a room from the best options))). He sent a man who fixed the TV and the balcony door. There is no safe in the room, so I had to rent a safe in the luggage room near the reception for $2/day. A very strange system of cleaning rooms - according to the same receptionist, one of the guests must be in it to clean the room, because the maids do not have universal keys. As a result, the room was cleaned 1 time in 10 days (and then after a pendel at the reception), and we went to our Kazakh friend for toilet paper. In addition, out of 10 days of rest, there was no water in the tap for 3 days.
Internet is paid - $ 2 / day. Of the pluses of the room - quiet and productively working air conditioning.

NUTRITION. The menu in the so-called restaurant is very meager - only chicken from meat, a couple of times they gave something similar to a turkey and constantly semi-finished cutlets from incomprehensible minced meat. Of the fish, only mackerel fillet, but cooked in such a way that it is very amateurish. Despite the quarantine measures, each tourist imposes food on his own. But cutlery (and pepper and salt in bags))) is issued by a special employee behind glass. This is some nonsense! ! She also gives out bread packed in plastic bags, of which there is only one kind for all meals. There are no traditional Turkish morning or evening pastries here at all. From drinks only powdered juices, water from a cooler, watery beer (in 200 ml glasses), terrible wine (hello, heartburn!! ), instant coffee. All drinks except water are issued by bartenders, there are always queues.

Beer had to be bought by ourselves, as, indeed, to have dinner in the last days outside the hotel in a restaurant.

INFRASTRUCTURE. A large area planted with palm trees and Lebanese cedar (allergy sufferers pay attention! ). 3 pools, one of which is quite a paddling pool. Near the pool there is a tray with paid ice cream and fresh juices (2 balls - $ 1). Sunbeds by the pools need to be occupied from the early morning, because there are few of them, and there are many who want to. Most of the sunbeds both by the pool and on the beach are broken. There are no mattresses on the beds. There is sand on the beach, stones and pebbles in the sea at the bottom, so the corals helped out a lot. There is no bar on the beach, so you need to bring your own drinks. No animation - water aerobics in the pool and volleyball on the beach (in the description of the hotel there is a lie about a team of 10 animators). The excursions that we took outside the territory at the office to the right of the exit from the hotel were very helpful (as usual, much cheaper than with a hotel guide).
The contingent of vacationers is 60% Turks, the rest are Ukrainians, Russians, a few Belarusians. We got just in time for the celebration of Eid al-Adha, so the hotel was packed to capacity with local vacationers. I am far from a xenophobe, but the impressions are still the same ((The attitude of the staff towards fellow countrymen is a priority.

As one of the employees secretly told us, such a mess began here only this year (in the past, the hotel did not work due to the pandemic), as conflicts arose in the management related to the redistribution of property. As a result, all this is reflected in vacationers.
In general, summing up, I agree with one vacationer who said that if you go to Turkey, then only in the top 5. I’ll add from myself - and by no means in Bayar Garden Holiday Village !! !
Translated automatically from Russian. View original