NEVER! NEVER COME TO THIS HOTEL!

Written: 4 july 2023
Travel time: 23 — 30 june 2023
Your rating of this hotel:
1.0
from 10
Hotel ratings by criteria:
Rooms: 1.0
Service: 1.0
Cleanliness: 1.0
Food: 3.0
Amenities: 5.0
NEVER! NEVER COME TO THIS HOTEL! Paid for a superior room when booking. I arrived at 8 pm, there were no rooms, I went to eat - there were no rooms, I went to the animation - there were no numbers. Already at night they tell me to spend the night where you want. there are no numbers. At 12 at night I started calling my travel agent. he picked up the guides and the host and only after vicious calls from them at 2am I was given a number. BUT WHAT!! ! It's JUST AWESOME!!!! ! The room was not closed! AT ALL!! ! he had been lying next to the door all this time. The air conditioner didn't work. Blowing warm air. And maybe it was in the monsard and all day it was so hot just like stoves! The toilet didn't work! The shower did NOT work! Something dripped onto the bed from the ceiling and a puddle formed in the bed. The stench in this dog kennel is just tin. All my clothes and belongings stink. After the night, this smell haunted me, it seemed that I stank myself. There was a leak in the bathroom. All walls are fungus. There is some water all the time.
I'm talking about cleaning in general. So they never came. Every day the guides came to swear, she cursed herself ...they only footballed me, come to move in at 8, then at 10.11, 12.16 ...They moved only on the 6th day. Many people were in a similar situation. Endless swearing and swearing in all languages ​ ​ at the reception around the clock. I'm far from picky. I never wrote reviews. But so disgusting!
Translated automatically from Russian. View original