Совсем не 5 звезд и тем более не ультра Not at all 5 stars, and even more so not ultra

We drove here through Tui. When we arrived, we settled in taking $ 20, given that the hotel was half empty. As a result, we changed the room, since the room was on the 6th floor, the air conditioner did not work, it was dirty in the room, there was a frank hole in the ceiling where the air conditioner was. Moved to the 2nd floor here is better but....There is a fungus in the bathroom, the shower head is broken. But these are all trifles. After 2 days, people began to arrive. The restaurant can't cope, the queues are long. It takes you an hour to eat. Half of what is stated on the tui website does not work (food on the beach, a bar with 4 types of beer, a la carte restaurant). There are not enough sunbeds on the beach. 90% of the hotel's tourists are locals. On the beach, the bartender washes glasses with a bare hand under a tap. Room cleaning is terrible. They just sweep. The floors are not washed at all.