We just came from a vacation in this hotel! We rested with our family from 07/03/18 to 07/11/18!
The first thing I want to note is, of course, the territory of the hotel as well as the location! they are very cool! everywhere is green and a couple of minutes walk from the room to the sandy beach!
That's all we liked!
Upon arrival, they immediately began to tell us, while still on the bus, that they must definitely give the driver a tip... then at the reception they said immediately for settling ahead of time 20 dollars! We decided to wait and did not pay! When we were settled, I was very upset with the room, it was not clean !!! ! I asked to be cleaned immediately, to which the reception said, another room was $ 20... I looked at the others, they were no different, it was dirty there too! The cabinets are stained, the bathroom is generally silent... yellow stains (((
We were with a 2 year old child and cleanliness was important to us! Also, there was no declared children's bed!
Only at the end of time, and after I went to the reception 10 times, I managed to beg to clean the toilet for us !!! ! (I went from 2, they cleaned it at 21)
On the second day, our guide turned out to be an inadequate woman! She kicked me out with the child so that we wouldn’t interfere with the tours, and then refused to give our voucher, called me obscene words, and also threatened not to register me at all, so that I myself would get to the airport with the child...
As for the food, it is very monotonous, and fatty! The child ate, but on the 5th day we all got poisoned... I even had to resort to insurance, they called a doctor and gave me a dropper!
Thanks to God, it became easier for the baby and her husband after coal and smecta!
Although they said in the hotel that this was aculimatization, it was not a matter of nutrition, but talking with other people, it turned out that the guys in front of us also got poisoned the day before, and the day before our departure, one mother and daughter also called the doctor, severe poisoning!
Draw your own conclusions)
The staff is too intrusive, especially with children! They constantly approached us, tried to grab the child by the handle, play with it! This is especially annoying when we eat!
As for children's animation... It's generally a disaster! Guys, hotel management, aren't you ashamed? There is nothing for children in the Alara hotel !! ! There are 2 playgrounds under the blazing sun in a terrible state. . . and the neighboring hotel Alara Star!
And there is also a room in the neighboring Alara Star, it is in the basement! But it's just fear and horror!! ! They probably haven't cleaned the carpets for 10 years. The walls are cracked with obscene expressions (((shame on you, management!!!! ! Animation was announced! Guys? Where is it??? ? yells, and the animator leads the kids under the speakers straight... I'm so disappointed (((they also offer to decorate pictures for $ 5)))))
If you are with kids and want them to have a good time, this is definitely not the place for you!
I hope that someday it will get better here, since the hotel area and the beach itself are super!
I definitely won’t come back here and I don’t advise anyone! Look better at the hotels that are nearby)
and this year we decided to go here with them.
Upon arrival in Antalya, there is a huge queue for passport control.
The air conditioning did not work, it was hard to stand, but in the end they passed, and the transfer took us to the hotel at about 10 in the morning.
Reception at Alara Star. 2 neighboring rooms in Alara were given immediately.
The rooms are standard, clean, cleaned, changed the bed.
There are tiles on the floor, there are hangers and drawers in the cabinets - there are no shelves.
For meals - breakfasts, lunches and dinners are served in the restaurant of the Alara Star hotel. The breakfast is the same as in other hotels where we have been. For lunches and dinners, meat dishes were mainly chicken, after about a day or two there was meat. Yes, there were fish too. But I'm not a fan of fish and did not pay attention.
Ice cream was in Alara and Alara Star.
At the bar by the beach you could have a snack with french fries, nuggets.
Drinks if you take to the bar were served in glass glasses, if you take them with you in plastic.
They did not swim in the pools, but people swam and sunbathed around them.
Beaches - mostly swam on a large sandy one, went to see others
bought up once. Everyone decided that the big one is better.
The water was very warm, they jumped on the waves, it was impossible to pull the granddaughter out of the water.
I liked the hotel, and especially the sandy beach, in the future I would like to come again.
Well, everything is in order.
When we arrived, Alara wanted and Alara old were less than half full, so we were given a room right away in the building. which is located opposite Alara Star near the reception. . Room number 4 on the last 4th floor. This building from the side of Alara Star has, as it were, two floors, and on the other side, four floors. On the lowest floor (they call it basement) there is no ventilation in the bathroom, as it rests against the rock and the entrance to the room from the street through the balcony. On the other floors, the ventilation window from the bathroom opens into the corridor, and the corridor is not inside the building. and on the street it is tiled, which heats up so much during the day that when you leave the room you find yourself in hell. The room itself is not bad, not that spacious, but it was not cramped either. Not dirty. The air conditioner worked well. The bed is comfortable. But a folding chair. as a third place for a child is not convenient.
Cleaned not bad, but sometimes they forgot to put a third towel or foot towel. Water was supplied - one bottle per person per day. THE BATHROOM ITSELF is not cramped, but the shower stall doors don't close tightly and it flows from all sides. No matter how carefully you wash yourself, an ankle-deep puddle turns out on the floor. So three times a day, after taking a shower, each member of the family had to collect water from the floor. Take a floor cloth with you.
Restaurant alara wanted not to work, everyone ate at the restaurant alara star. The food is terrible, there is practically no choice (Fig. Vermicelli. Potatoes). Salads - tomatoes with cucumbers, cucumbers with tomatoes, olives and a lot of different herbs. The same chicken and sometimes small pieces of meat with stewed vegetables (potatoes, carrots). Everything is not tasty.
The sweet table is absolutely terrible. Everything is the same and everything is not tasty.
Until July 1, the restaurant was quiet. After the first of July, the Turks had a week off due to the end of Ramadan, and the Russians began to come. These two hotels were filled to capacity, and the management of the hotels did not open a second restaurant, and here the horror began and not quiet, but just very noisy. There are no plates, no fork spoons, no time to clean the tables. I'm not saying that after everyone who ate, you need to change the tablecloth, put clean cutlery, even dirty dishes were not cleaned here. I had to find a vacant table, ask for 10 minutes to remove the dirty dishes. You have to go for the instruments yourself and try to have time to take them (just grab them). With so many people, the air conditioners couldn't cope. In the dining room (and this is not a restaurant, but a dining room) there is noise - the children of the Turks are yelling, the waiters are collecting dirty dishes from the tables with such noise and with such anger that their ears burst.
And so they didn’t get pleasure from this food, but in such an environment it was just a test. There is no smell of any kind of sanitation there. As a result, the child caught some kind of virus there with a temperature of under 39. They were treated at home. For all the years that we went on vacation to Turkey, Tunisia, Cyprus, Spain, etc. this is the first time that he got sick.
BEACH. The beach, which in the bay is lined with stone tiles. By 11 o'clock it is so hot that it is impossible to breathe there. The place where the sand is not big and there are mostly parents with small children. Since the 1st of July, many have been running to get better seats at 6 o'clock, or even earlier. The sea at this beach is not bad, there are no waves in any weather, you can swim at your pleasure. But at the entrance to the sea - dirt, some algae and something else, and all this is not removed. By the way, this beach has a shower and a very good dressing room near the shower, not at all hot.
The beach that is near the open sea is larger and there is sand and there are trees where you can hide in the shade, but it is located near a free public beach, which, in general, is not cleaned. Garbage and food leftovers rot in the sun and stink. And in July, the Turks set up tents there, so the neighborhood turned out to be not pleasant.
There was no animation in Alara Star. Peace and quiet.
TERRITORY. The territory seems to be green, somehow you don’t get pleasure from this greenery, because the greenery itself, and you somehow don’t use it. All the paths along which you walk are lined with stone tiles and you walk around the territory like on a hot frying pan. The only good path (although also lined with this tile) is the path to the beach in the bay.
The girls on the beach were annoying, who every day pestered with advertising leather things and with persuasion to go to the store.
I can’t say anything about the service staff, we didn’t contact them with any requests.
Would I go back to this hotel, probably not. In Turkey, there are many even three-star hotels that are much better.
The Germans rested at the hotel, which speaks of the quality of food! For a 4 * food was decent. Suitable more for a relaxing, family vacation. Animation programs were held at the Alara Star Hotel 5 *, which is located across the street from our hotel.