Your rating of this hotel:
3.0
from 10
Hotel ratings by criteria:
Rooms:
4.0
Service:
4.0
Cleanliness:
2.0
Food:
2.0
Amenities:
2.0
It is better to choose another hotel on this coast
We just came from a vacation in this hotel! We rested with our family from 07/03/18 to 07/11/18!
The first thing I want to note is, of course, the territory of the hotel as well as the location! they are very cool! everywhere is green and a couple of minutes walk from the room to the sandy beach!
That's all we liked!
Upon arrival, they immediately began to tell us, while still on the bus, that they must definitely give the driver a tip... then at the reception they said immediately for settling ahead of time 20 dollars! We decided to wait and did not pay! When we were settled, I was very upset with the room, it was not clean !!! ! I asked to be cleaned immediately, to which the reception said, another room was $ 20... I looked at the others, they were no different, it was dirty there too! The cabinets are stained, the bathroom is generally silent... yellow stains (((
We were with a 2 year old child and cleanliness was important to us! Also, there was no declared children's bed!
Only at the end of time, and after I went to the reception 10 times, I managed to beg to clean the toilet for us !!! ! (I went from 2, they cleaned it at 21)
On the second day, our guide turned out to be an inadequate woman! She kicked me out with the child so that we wouldn’t interfere with the tours, and then refused to give our voucher, called me obscene words, and also threatened not to register me at all, so that I myself would get to the airport with the child...
As for the food, it is very monotonous, and fatty! The child ate, but on the 5th day we all got poisoned... I even had to resort to insurance, they called a doctor and gave me a dropper!
Thanks to God, it became easier for the baby and her husband after coal and smecta!
Although they said in the hotel that this was aculimatization, it was not a matter of nutrition, but talking with other people, it turned out that the guys in front of us also got poisoned the day before, and the day before our departure, one mother and daughter also called the doctor, severe poisoning!
Draw your own conclusions)
The staff is too intrusive, especially with children! They constantly approached us, tried to grab the child by the handle, play with it! This is especially annoying when we eat!
As for children's animation... It's generally a disaster! Guys, hotel management, aren't you ashamed? There is nothing for children in the Alara hotel !! ! There are 2 playgrounds under the blazing sun in a terrible state. . . and the neighboring hotel Alara Star!
And there is also a room in the neighboring Alara Star, it is in the basement! But it's just fear and horror!! ! They probably haven't cleaned the carpets for 10 years. The walls are cracked with obscene expressions (((shame on you, management!!!! ! Animation was announced! Guys? Where is it??? ? yells, and the animator leads the kids under the speakers straight... I'm so disappointed (((they also offer to decorate pictures for $ 5)))))
If you are with kids and want them to have a good time, this is definitely not the place for you!
I hope that someday it will get better here, since the hotel area and the beach itself are super!
I definitely won’t come back here and I don’t advise anyone! Look better at the hotels that are nearby)
We just came from a vacation in this hotel! We rested with our family from 07/03/18 to 07/11/18!
The first thing I want to note is, of course, the territory of the hotel as well as the location! they are very cool! everywhere is green and a couple of minutes walk from the room to the sandy beach!
That's all we liked!
Upon arrival, they immediately began to tell us, while still on the bus, that they must definitely give the driver a tip... then at the reception they said immediately for settling ahead of time 20 dollars! We decided to wait and did not pay! When we were settled, I was very upset with the room, it was not clean !!! ! I asked to be cleaned immediately, to which the reception said, another room was $ 20... I looked at the others, they were no different, it was dirty there too! The cabinets are stained, the bathroom is generally silent... yellow stains (((
We were with a 2 year old child and cleanliness was important to us! Also, there was no declared children's bed!
Only at the end of time, and after I went to the reception 10 times, I managed to beg to clean the toilet for us !!! ! (I went from 2, they cleaned it at 21)
On the second day, our guide turned out to be an inadequate woman! She kicked me out with the child so that we wouldn’t interfere with the tours, and then refused to give our voucher, called me obscene words, and also threatened not to register me at all, so that I myself would get to the airport with the child...
As for the food, it is very monotonous, and fatty! The child ate, but on the 5th day we all got poisoned... I even had to resort to insurance, they called a doctor and gave me a dropper!
Thanks to God, it became easier for the baby and her husband after coal and smecta!
Although they said in the hotel that this was aculimatization, it was not a matter of nutrition, but talking with other people, it turned out that the guys in front of us also got poisoned the day before, and the day before our departure, one mother and daughter also called the doctor, severe poisoning!
Draw your own conclusions)
The staff is too intrusive, especially with children! They constantly approached us, tried to grab the child by the handle, play with it! This is especially annoying when we eat!
As for children's animation... It's generally a disaster! Guys, hotel management, aren't you ashamed? There is nothing for children in the Alara hotel !! ! There are 2 playgrounds under the blazing sun in a terrible state. . . and the neighboring hotel Alara Star!
And there is also a room in the neighboring Alara Star, it is in the basement! But it's just fear and horror!! ! They probably haven't cleaned the carpets for 10 years. The walls are cracked with obscene expressions (((shame on you, management!!!! ! Animation was announced! Guys? Where is it??? ? yells, and the animator leads the kids under the speakers straight... I'm so disappointed (((they also offer to decorate pictures for $ 5)))))
If you are with kids and want them to have a good time, this is definitely not the place for you!
I hope that someday it will get better here, since the hotel area and the beach itself are super!
I definitely won’t come back here and I don’t advise anyone! Look better at the hotels that are nearby)
Translated automatically from Russian. View original
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OTHER REVIEWS ABOUT THE HOTEL
- Great sea!
- Review of Alara Hotel
- Don't go to ALARA
- Holiday ruined
- It is better to choose another hotel on this coast
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