за что 4 звезды? why 4 stars?

Was at the hotel in August 2013.8 days. We arrived from the plane to the hotel at 12 noon, they said that the rooms were given from 14 to 16, we had to wait with our suitcases. At 2 pm they gave only one room, the second was asked to wait after 5 pm. The rooms are disgusting, all shabby, the sockets do not work partially, the furniture is all broken and bitten, there is a terrible stench in the refrigerator. The bathroom is generally a separate song - everything is smeared with paint, the seams in the tiles are roughly rubbed, the bathroom itself has terrible stains, and to everything else, a lizard lived in our bathroom. Bed linen was changed 1 time in 8 days, towels were changed 2 times, they were cleaned quite often, they even put scattered things in piles.
Dining room - in principle, normal, there was not a large assortment of food, but everything was fresh. Everything was scattered instantly, and the additive was not taken out quickly. Side dishes - pasta, french fries, orange rice-like buckwheat, sometimes vegetables. From meat - chicken, sometimes cutlets are not clear from what, sausages. A couple of times there was fish, both grilled and plain. In the evening they cooked something on the grill - fish, sausages.
It was sweet - some substances from liquid semolina, the most disgusting in taste, but beautiful in appearance. From fruit every day there was watermelon, melons, a couple of times there were grapes - that's all.

Drinks - local brandy, wine: red, white, rose (very strong, disgusting), beer, pepsi, sprite, fanta, yupi, tea, coffee, water.
Responsible for the dining room is the senior waiter Arif. A wonderful, adequate man, smiling at everyone and wishing you bon appetit, for which special thanks to him. It was nice to chat.
There is simply no entertainment in the hotel, there is no animation at all. In the evening at 9 o'clock there was a children's disco, for 8 days the music did not change, every day the same thing, later there was an adult disco and a super hit - "Oh God, what a man"... There is a ping pong table downstairs in the hotel, the rackets are dead, the balls are crumpled, and the table is crooked, that's all.
Beach - passage until 19:00 through the underpass. The sun loungers are all broken, but in abundance, there are few tents, there is clearly not enough. The entrance to the sea is sandy, in some places there are stones. The depth is shallow, even far from the shore. There are no buoys, like other nearby hotels. A couple of times people were bitten by fish.
Pools 2, the first near the hotel - dirty, floating sand and silt. Sometimes they cleaned it, poured bleach in the very sun, when everyone went for a swim. There is a hill, but it does not work and has long been overgrown. The second pool is cleaner, the slides worked sometimes. There were enough sunbeds and umbrellas for everyone.
We went on excursions, the first - in the hammam from the guide, the second - Alanya overview from street tours, the third - Safari 5 in 1, from the same street ones. On the street, prices are at least half cheaper, and the excursions are the same, even better in content. We took it from Eldorado, it's a 10-15 minute walk from the hotel to the left, towards Konakli.
On Wednesday there is a bazaar that comes there, but there is nothing useful there, it is better to go to Konakli by bus for $ 1, about 10 minutes from the hotel. There you have to bargain, they discount the price up to 70-80%.

We also went shopping from the GUIDE, they brought it to a hyper-expensive boutique, like a sale, but the prices were crazy. Many persuaded the director of this boutique to drop prices, tearfully asked him and persuaded him, but the attitude was terrible.
In general, the impressions from the rest are good, but I will not go to this hotel again. Savings and neglect of vacationers are visible everywhere, there is no smell of 4 stars there, the hotel deserves 2.5-3 at most.