Хороший отель плохие менеджеры Good hotel bad managers

Review of Marhaba Resort
My sister and I have a tradition, if possible, to celebrate our birthdays outside of Ukraine. And since the work is exhausting and May, in principle, predisposes to a beach holiday. We decided to discover Tunisia, with a flight and all inclusive it came out to about 300 ye per person. Absolutely lifting price, they brought you - they took you away. They also feed 5 times during the whole time.
But back to the hotel. 4*. A herd of Russo tourists occupied the hotel. This eternal farce was annoying and having them around too!
When settling took out soft drinks, surprised. The room was great, the view from the room was amazing. The hotel is old but clean. If you do not pay attention to food near each door in the morning and glasses or bottles. It seems that the Arabs have a rest. The impression is that it was built for a larger number of tourists who are not there now.

The staff speaks Russian! For 5 days they taught us to speak ONLY in English! Afterwards, they heard “that’s Ukrainians that speak only english”
The staff is dumb. This is the most accurate description of the 10 people at the reception who hang out there all the time.
In Tunisia, the free circulation of foreign currency is restricted by law. You can change currency in hotels but you need a check! so that in which case you confirm from where you have dinars. And if you have local money left, then at the airport you will exchange it back for currency! They won't change without a document. 4 days in hotels "does not work" machine that prints receipts. The girl at the reception just from the word "hi" is already trying to pretend to be a chameleon and merge with the wall behind her. And sometimes dive under the counter and pretend that she is very busy there, pushing and moving away a drawer with documents. The eyes of a beaten deer Bambi. Amoebic to the point of disgrace. The hotel changes money without spending them on documents! Any financial transaction including currency exchange must be documented.
This is an operation with which an enterprise, that is, a hotel, pays tax and reports to the Ministry of Finance. But it is much more convenient to do everything in black! Therefore, the device does not work for them! And this is not an accident, this is a rule. On the 4th day, we got tired of this circus with “does not work” and decided to still get a receipt, as the vacation was coming to an end.
Again, the deer Bambi rounded her eyes and pretended that she was a statue of a frightened sheep. A “representative of the operator”, an aunt who speaks Russian, ran in, her functional duties were never disclosed. In addition to working as a “tongue” in the lobby with backward ladies of the same kind, she did nothing. But the "baby" called the "bug". The bug did nothing and called the "cat" - this is the hotel manager, a scandalous aunt, who, in principle, kind of helps, but scandals and snorts more than helps.

At the cries of “we are not thieves”, she called the “mouse” uncle who pressed the button twice and oh-la-la the machine for printing receipts still works! As a result, 4 managers half an hour of scandal and a check in hand.
Then there was a day, my sister and I decided to rent a car. To which Abdul / Ahmet or some other “Aladdin” who is part-time our guide in Tunisia from the tour operator Join up shouted that he would not let him in, it’s impossible only on excursions from the operator - he was sent far and for a long time in sugar along with his excursions . The car rental review was left on the Europcar website. Briefly bred for money!
Circumstances developed so that I had to leave one day before the tour. I had a ticket in my hands with the departure time and flight number, so I decided to ask Dolly the sheep to call the airport 10 minutes from Sousse in the city of Monastir and clarify to confirm the departure time. Has it changed to know when to leave. And ...the story with the "turnip" repeats itself.
Dolly has fright, fear and tears in her eyes. An aunt who does not work but sits in the hall for extras tells me that the duties of the receptionist do not include calling anywhere. This aunt decided to bring a "combat unit" weighing 120 kg, which also sharpens its tongue and does not work all day, and connected it to this dialogue. To which, having learned that the aunt was carrying a Russo tourist, she was sent to follow her sheep further, which, apart from swelling, had no other special plans. Me intervene in a dialogue that does not concern her. The hotel manager comes running, who says that the girl does not know the phone number of the airport. Excuse me, but the god Google is only for a reasonable person, a lamb in his hands does not know how to use a phone? Okay Google...WiFi to help phone found gave Dolly. Received no response once. Clap-clap eyes ....and dial a second time, a third, find the phone of the cash register and ask for another number.
This is all higher mathematics and an integral equation, which is an unsolvable problem.

They woke up Alibaba, he doesn’t understand at all what they want from him, and he excuses himself by calling back in 15 minutes, or in translation from Tunisian “never”.
6 people around one piece of paper and requests to clarify the departure time !! ! 6 managers for whom a call to a nearby airport is an impossible task!
The porter came. Looked at the phone, got through. I explained in English that I needed, as it turned out on the website, the phone number is listed at another airport. Under dictation, they wrote down the correct number. They called back on the correct one. 2 minutes of conversation, the departure time was confirmed. All.
The hotel porter helped with the question in 5 minutes. And these chickens and sheep for an hour have refined my brain telling me what I can and cannot ask and to whom I should contact !!!
One person can replace the entire staff of this fucking hotel!
The only good impression from the waiters of the restaurant. Thank you very much for your work and your attitude towards the guests of the hotel. Also the girls who cleaned the room.

Beach boy / animation is another story. Accustomed to Rousseau tourists allow themselves a lot of excess. “Hello Natasha” / bunny / pussy / kss-ksss is disgusting to hear. Apparently the neighbors come here for parebrikom for exotic and sex. Receiving a rebuff, we hear in response "Russians like it that way. " Well, Ukrainians NO. The difference is quickly learned when you call them Algerians. The picture of the world quickly falls into place.

In short, the country is beautiful, the sea is clean! In May, it is still cold, but you can take a dip once an hour. There are almost no algae in the water. Transparent azure. Sand Fine as dust, white. Nothing works during Ramadan. From July to September in the sea jellyfish that sting painfully! The local people are wild! Taxi is cheap! Sitting down, ask to turn on the counter without it, do not sit down, they will fool you!
The French, the Spaniards, the Romans have tried to teach them to be human...but apparently this is not possible.

Again, there is an exception, but not enough!


I forgot IMPORTANT they found a syringe in the sand on the beach from the hotel !!!! ! Be careful with children!