Отель очень средний. Есть плюсы, но и минусов много The hotel is very average. There are pluses, but there are also many minuses

Rested with a child (9 years old) from 14 to 28 June 2018. We were brought to the hotel around 23:00. At the reception we were told that our room was not in this building, but in another - Marhaba Club. This did not suit me, since we booked the Marhaba Resort. To this we were offered to spend the night in the room that was originally assigned to us, and in the morning the question of another room would be decided, since this should be decided with the authorities. We were taken to a neighboring building, to some semi-basement. The room is terrible: it stinks of dampness, a lot of mosquitoes, they have bloody marks on the walls, mold in the bathroom. There is no drinking water in the room, no glasses. The bathtub is so terrible that people got into it in slippers. No soap, shower gels, shampoo. An unwrapped shower cap hung from a nail. The windows overlook the pool, yelling disco. In general, the horror is terrible. Before that, we were offered to have dinner at a restaurant located in the same building. We went in and left immediately - it smelled very chlorine. They lay down hungry. In the morning we went to the reception to resolve the issue with the number. There was no solution. Only when I hinted that I would thank you, they offered me a room. The room is quite good. On the third (last) floor of the main building. Windows on the territory (visible palm trees and the sea). In the room were: glasses, shower gels, soap, shampoos. There are no slippers, I don’t talk about bathrobes at all. Nothing smelled, no mold. For this number, I was asked for a 100 dollars (not dinars, just dollars) bribe. As a result, agreed on 40 dollars. Now briefly about the advantages and disadvantages.
Advantages:
1) nice beach with umbrellas. White sand, relatively clean. BUT umbrellas and trestle beds need to be occupied until 7 in the morning, otherwise then you will either have no trestle beds at all, or only in the sun (which is unbearable);

2) the sea is super! Very good in both calm and storm. Unlike other regions of Tunisia, there was not a lot of algae in the sea, the water is very clean;
3) the room was cleaned every day. No comments. No money was given for cleaning;
4) quite a large area.
Disadvantages:
1) a restaurant. This is not a restaurant, this is a canteen. The food is monotonous, tasteless. There is practically no choice. Every day is the same with slight variations. Breakfast was the same all 14 days. There are very long queues for scrambled eggs and pancakes. The chefs cooked them very slowly, slowly talking to each other. By coincidence, we could not fly out of Tunisia and the tour operator settled us in a three-star hotel for the duration of the flight delay. So it fed better than in our hotel. The service is terrible, you can say that it is not. We must look for forks, knives, napkins, salt and pepper. The functions of the waiters are only to clean the dirty dishes, and then when the clean ones have already ended. By the way, clean dishes are not very clean. Constantly something ends (this applies to dishes and food). I took wine once. They poured it into a plastic disposable cup for me, as the glasses, of course, ran out. I have never tasted such a disgusting wine in my life. I didn't drink any more alcohol. Fruits are all pawed with their own hands to choose the riper one. And there are no devices to take these fruits not with your hands, no.
2) towels. Towels are issued on bail - 20 dinars per towel. The time for issuing towels remained unclear. You can come at 9 am and the issue of towels will be closed. You can come at 8 and take them. The reception does not respond to complaints about the late opening of the issuance of towels. The towel dispenser is an outright boor. Towels are not changed during the day. The deposit can be given in dollars or euros, but it is returned only in dinars.

3) staff. The staff is rude and unfriendly. I have not come across this either in Turkey, or in Egypt, or in Spain, or in China - nowhere. In my opinion, it was below their dignity to serve tourists. Animation is normal. I was not particularly fond of animation, but the child went several times, was pleased;
4) it was noisy in the room in the evenings when the show started. Moreover, this noise was not so much from our hotel as from the neighboring one. You can only sleep with a closed balcony;
5) the first two days the air conditioner did not work.
Conclusion: I will not go to this hotel again. Left not a very good impression. Not worth your money