Good hotel, spacious rooms, not intrusive animation, but the slowness of the staff disappointed

Written: 12 august 2017
Travel time: 3 — 10 august 2017
Who does the author recommend the hotel to?: For a relaxing holiday; For families with children
Your rating of this hotel:
7.0
from 10
Hotel ratings by criteria:
Rooms: 7.0
Service: 5.0
Cleanliness: 6.0
Food: 10.0
Amenities: 8.0
We stayed at this hotel for a week at the beginning of August.
The hotel is very beautiful, after renovation, the rooms are spacious, there is a swimming pool with sea water, which in our case was very good. were jellyfish. If the first four days early in the morning it was still possible to safely swim in the sea, then after lunch and in the remaining days you can only go in and take a dip, and that is, there is a chance of being burned (this is immediately obvious, everyone begins to rub the burnt places with sand and tomatoes).
The food is very varied and tasty, shrimp, mussels, squid, sushi, whole grilled fish, slices, at least three types of meat, salads, pizza, fruits: dates, peaches of 3 types, grapes, plums, pears, apples, watermelons , melons; ice cream; pancakes, Belgian waffles, a sea of ​ ​ pastries. In a word, food for 10.

The biggest disappointment was the slowness and unkindness of the staff. There seemed to be a lack of staff. For seven days, our room was cleaned twice, we had to ask for cleaning, although the sign to clean the room hung on the door. Some put full buckets of garbage near the door in order to draw attention to the need to clean the room. The bed was not changed, upon check-in there was no complete set for the shower. The lamp burned out in the toilet, no one responded to the application at all.
But the biggest problem was the breakdown of the general air conditioning system throughout the hotel, as a result of which there was no light and for more than a day the whole hotel was stuffy. Of the seven days, the air conditioner worked fine for the first two days.
In general, the hotel does not pull on the top five, although if we exclude the breakdown of the air conditioning system and the slowness of the staff, it is very decent.
Translated automatically from Russian. View original