I don't understand why not 5 stars

Written: 4 july 2013
Travel time: 12 — 24 june 2013
Who does the author recommend the hotel to?: For a relaxing holiday; For business travel
Your rating of this hotel:
10.0
from 10
Hotel ratings by criteria:
Rooms: 9.0
Service: 9.0
Cleanliness: 9.0
Food: 10.0
Amenities: 10.0
HELLO RUSSIANS!
I stayed at this hotel from 06/12/13 to 06/23/13.
Flight with Transaero, he is in Africa Transaero! Not Emirates…; But I won't talk about sad things. . .
Hotel Africa Jade was a pleasant surprise. I don't understand why 4 stars. With the exception of a few technical details, it just definitely deserves five stars. At night from Enfidha Airport, by private transfer (Toyota Prado), at night, with a friendly, well-dressed and tidy driver, I, my wife and my parents were taken to this wonderful hotel. At the Africa Jade resep, we were met by a duty shift of administrators (two polite Tunisian guys), one unloaded my family's suitcases, the other, for a symbolic amount, at my request, arranged two good rooms (junior suite and suite) on the second floor with a beautiful view.

By the way, the rooms are of three standard sizes (standard, junior suite, and suite). The main guest part of the hotel consists of three floors, is equipped with elevators and is connected by a glass passage to the main hotel complex. Rooms with elements of African decor, simple in their decoration but not without comfort. The "problem" with the safe in the room is solved with lightning speed with a kind word and a small tip. The TV is not the latest generation (but they didn’t come for this ). Air conditioning in the room is built-in, centralized, but with individual adjustment. The rooms on the plate, plus a symbolic tip, were cleaned very well and every day. Shower gel, soap, shampoo, caps were regularly added with a large margin, with the replacement of bed linen and towels, everything is also ok. Sometimes there was bath salt and body lotion. There were no bathrobes, slippers, toothbrushes and toothpaste, tea accessories (but not five  ) The hotel area is just large, but not simple, not empty, very interesting and diverse in its filling. All kinds of parks squares gardens lawns hedges of thickets and corridors, recreation areas, etc. etc. (this must be seen). Gorgeous beach, where only hotel guests. It looks deserted, the horizon is clear of people, there are no neighbors, buildings, roads, hotels and other nonsense nearby, because of which on some beaches you feel like a sprat in a jar. This hotel is serviced daily by a large number of janitors, gardeners, maids, security guards and other inconspicuous staff. Sometimes I got up at dawn before sunrise at 4.30 am and saw these wonderful people, they clean and harrow the sand on the beach, cut and water the plants, sweep and wash hundreds of meters of paths. And most importantly, be quiet! They don't make noise. Africa Jade is an oasis in the desert. It is buried in greenery, the amount of which is more typical of Thailand (I was there too  ) and not of Tunisia. Ready to write more but... (see photo)
About Sami: The morning after we checked in, we met and got to know Sami. (Russian-well-speaking representative of the host country) SEMI HELLO!
A very intelligent guy, smart, energetic, with a sense of tact and humor, he tries to understand the Russian soul, but he still remains an oriental temperamental person. It's very easy to offend, but he doesn't show it. Sometimes not very flattering reviews are written about him. But I am not a supporter of such reviews. Samy is a good helper. His job is a hotel guide, not a court slave. If you need him urgently, call him. I don't understand the people who yell at him. Samy has dozens of tourists, and hundreds during the year. But still there are people who think that Sami is assigned to them personally by such a page. Just be normal people with the staff and Samy in particular. And there are enough pompous posing as gods and kings among Italian tourists. Of the total number of about 80% year-round stays in this hotel. Samy asked us every day what else could be useful for us. Moreover, he found us both on the beach and in the restaurant and by the pool and in the lobby both in the morning and in the evening. Sami thank you for your concern from all my family. You are a super mega human! Respect and respect to you! If you are in Moscow, call me.
About Entertainment. Animation is active, but in Italian (most prevail). Almost every day I used a jet ski on the beach. Bike is a beast. This is a plus (it looks like I was the only one riding). There is a banana and other inflatable stuff, but it doesn't float. There is no Russian "tagil" there (this is good), and the elderly Italians apparently do not like such entertainment  , there are no legal quadrics. He flew with a parachute on a boat - not airborne  . The city of Korba on the edge of which the hotel is not touristic. You will not see souvenir shops. There are no people with a European appearance. My father and I were photographed locally on the phone. The little girl was pointing her fingers. In general, it is not comfortable, you feel like an alien. We went to the city of Nabeul 20 km from the hotel. There is something to catch there (oriental bazaar).

About the kitchen and the bar.... I know a lot about food, cuisine (occupation) and so - GOOD FELLOWS! They could not strain, but they try to 5 plus. The assortment is truly impressive, every day something new appeared (whole sword fish and other evil spirits ), very very tasty! I didn’t manage to try everything, let alone get fed up. Minus - no 24-hour food in the room. Coffee at four in the morning is a “trouble” (but not a fiver ) I tried all the local (Korba) wines in the hotel bars. Very good - I recommend.
On the third day, he moved his parents to a suite next to him (again, good people helped  ) began to coexist with his parents on balconies. Excursions? - not mine (read booklets about them). Tallaso therapy: mine have tried everything - they praise...
Separate respect to all the waiters, all the bartenders, and all the guys at the reception. They are very polite and attentive people. At the end of our stay, Samy came in person, although he might not have done so, and saw us off. There was a transfer (Toyota Land Cruiser 200) The driver slowed down every time I was afraid of not having time to take a picture of this or that detail of the landscape, as if I felt what exactly I wanted to take a picture of. It's petty but nice. While I was writing this review, I did not specifically go into the numbers of prices and tips in order to say one thing at the end. I do not know languages, and money is not the main thing, but everyone understands politeness, and Arabs from Tunisia who speak French and Russians from the nineties who do not even speak English. Be human and have a good rest!
In general, the question is whether or not to go to this hotel, I definitely answer - No! Not worth it! I don't want any of the Russians to appear there. E
Translated automatically from Russian. View original