Ожидали лучшего Expected better

We arrived at 6 in the morning, gave $ 20 at the reception, settled almost immediately, but in a dirty room, in which the beds were made, cigarette butts in the ashtray, dirty towels. Apparently someone just left this room last night. We decided not to bathe and go to breakfast, at the reception we asked that the room be cleaned as soon as possible, because. we came with a child 1 year and 10 months old, and we want to sleep from the road. After breakfast, we went to explore the surroundings, returned to the room at 11 o'clock, nothing was cleaned. We went to the reception, the manager immediately came, allowed the cleaner, she reluctantly came to our room and they began to swear in Arabic, and the cleaner screamed and waved her arms as if we were not tourists, but beggars. The manager herself began to make the bed, we decided not to bathe and go to bed.
What can I say about the hotel, it looks like a boarding house in the Leningrad region, long corridors covered with carpets, the rooms are modest. According to the category of the hotel, this is 4 *, but in reality it is barely 3 *, the food is meager, monotonous, there is nothing for children !!!
Do not bring children here, everything is spicy, tomato, there is no mashed potatoes, no fries, no hamburgers, no soups (except tomato-spicy ones), pepper-fried chicken. An adult will still find something to eat (delicious pancakes, croissants, desserts, fruits), and children eat only croissants and pancakes for breakfast, fruits and watermelons for lunch, for dinner, God forbid they eat pizza or pasta. There is little meat, only chicken and turkey, and then, behind them there are terrible queues, almost a fight for pieces.

The sea is a completely separate issue. THE SEA IS NOT HERE!!! ! It is a lie that there are practically no algae, there is no normal sea, but there is a lot of algae! Algae are indeed removed from the shore, but in the water, as in a swamp, there is kwacha, vile, slimy green algae, and so on for 10 meters, until normal sea water begins.
Regarding the cleaning of the rooms... well, how can I say, we are here for the fifth day, and for the first time since the moment we checked in, they threw out the garbage, wiped (if I may say so) the floor, and gave clean towels, before that the cleaning lady walked around our floor, but did not tidied up, to our complaints at the reception, they answered that they would figure it out. Every day we left money for the cleaning lady, but since she did not come to us, she did not take the money either. In general, when I saw the cleaning lady in the corridor, I left the room and shouted in Russian "eklmn, when will you clean up with me? " The cleaning lady didn't come. And when I began to resent, I immediately ran in and sort of tidied up, with a forced smile.
The animation is really good, the guys are great, they are trying, attracting people, I am not a fan of participating in competitions and no one is forcibly pulling, everything is voluntary.
The attitude towards Russians is good, there is no difference between Poles, Czechs and Russians, I did not notice rudeness and dirty proposals or rudeness.
In general, the hotel disappointed us very much, last year we rested in Hamamet in the top three, food, service were better. In general, if you are going to Prima, forget about the food, the sea and the service, this is a purely pool-sunny holiday. But it's not worth the money paid.