Безобразие , безразличие и хамство Disgrace, indifference and rudeness

Good day! "Having a rest" in Tunisia, hotel bravo monastir from the company anex tour. The attitude is simply disgusting, the first 3 days the reception simply did not come out, then there is no water either hot or cold, the air conditioner does not work, on the 3rd day there is no light at all in the room. With grief, they did everything in half, today is the 5th day, again there is a problem with the air conditioner, we ask you to change the number - refusal, supposedly the problem will be solved by a technician !! ! But how much can you? ! The hotel guide doesn't care, he only sells excursions, the Russian-speaking staff can't do anything either! We go and ask like beggars!!! ! But we came to rest, and not for little money! The hotel is disgusting, dirty, the staff is boorish, especially in the restaurant (this is the name) they don’t clean the tables, there are always no glasses, the tablecloths are dirty, the gray linen hasn’t been changed at all in 5 days, the towels are terrible, it feels like they are shifted from room to room !!! ! At the reception, the girl is just rude, without a badge, she doesn’t give a word, she just closes her mouth, talks on the phone for a long time and has zero emotions !! ! Tourists just do not care at all !!! ! If you want to save your nerves, money and peace of mind, never go to this hotel, it's just some kind of disgrace !!!!! !