Novostar Royal Azur Thalasso & Golf 5*– Reviews

15
Rating 5.910
based on
15 reviews
№40 in the hotel rating Hammamet
8.0 Rooms
8.3 Service
7.8 Cleanliness
8.3 Food
8.3 Amenities
The hotel is part of a complex of three hotels Royal Azur, Sol Azur and Bel Azur, located on the same territory. Built in 1995, reconstructed in 2005, selective renewal of the number of rooms - 2008. The total area of ​​the three hotels is 18 hectares. The territory is green and well equipped.More →
аватар
 •  traveled 10 years ago
Rating 1.0
the hotel is empty in october, the rooms need a major overhaul. The plumbing is depressing. Cleaning is excellent without being annoying. The staff is attentive, the kitchen is disgusting, not a single tasty dish, translation of products. Half board, in the morning you could still eat something with pleasure, freshly squeezed. … More ▾ the hotel is empty in october, the rooms need a major overhaul. The plumbing is depressing. Cleaning is excellent without being annoying. The staff is attentive, the kitchen is disgusting, not a single tasty dish, translation of products. Half board, in the morning you could still eat something with pleasure, freshly squeezed. orange. juice, delicious pancakes, scrambled eggs, cottage cheese, but dinners are terrible. You pick up a full plate, everything looks beautiful, but it is impossible to eat. I don't understand how you can ruin a great product like that. Desserts are great. The sea is dirty. Algae, rags, bags, Stormy, Tallaso center is excellent. . Beautiful pool with sea water, various massages, hammam, fitness equipment. They took a course of massages, cosmetics. procedures. Everything is great. If not for Bioazur, there would be nothing to do. There is no animation. The beach is empty. We must go in June, July. August hot. Excursions from Carthage are very interesting, the guide at the hotel is a very nice girl Yana, she works very well. professionally. I will not go to this hotel again.
Review from — vOtpusk.ru
аватар julia213
The hotel disappointed us. Doesn't deserve 5 stars at all. The food is terrible, there is not even an elementary scrambled egg for breakfast, the only coffee machine in the whole hotel does not work. For dinner - cabbage and chicken, occasionally - potatoes. Week-old croissants, good for hammering nails. The furniture in the rooms is very old, the locks in the rooms do not work (the cards work every other time). … More ▾ The hotel disappointed us. Doesn't deserve 5 stars at all. The food is terrible, there is not even an elementary scrambled egg for breakfast, the only coffee machine in the whole hotel does not work. For dinner - cabbage and chicken, occasionally - potatoes. Week-old croissants, good for hammering nails. The furniture in the rooms is very old, the locks in the rooms do not work (the cards work every other time). Towels are removed from the room at 8-9 am and until 2 pm, or even up to 3 pm, tourists sit without towels. The bed linen is not changed, but only the upper and lower sheets are changed in places. The pool is only outdoor, the indoor pool is only nominally there, but it does not work, the doors are closed. There is a swimming pool with sea water in the Thalasso complex, visiting it costs 35 dinars per day per person. The beach is dirty, the sand is full of rubbish. Contingent: 90% of the guests are Arabs with small children. Another unpleasant fact: yes, the hotel has new rooms after renovation with new furniture (we saw it with our own eyes), but.....they are never given to the Russians, it's not even worth trying. We tried but nothing came of it. Unfortunately, this is not all the sad facts about this hotel. If you want to ruin your holiday, this is the place for you.
аватар zhorowww
 •  traveled 14 years ago
Rating 10.0
… More ▾
аватар
 •  traveled 14 years ago
Rating 5.0
Service is low. It seems to me that it is necessary to award not 5 * but only 3 *. If you leave a tip in the room, they will remove it, but if you forget, they will leave it like that. So-so hotel - grand but old. But thalassotherapy in bioazure is excellent. … More ▾ Service is low. It seems to me that it is necessary to award not 5 * but only 3 *. If you leave a tip in the room, they will remove it, but if you forget, they will leave it like that. So-so hotel - grand but old. But thalassotherapy in bioazure is excellent.
Review from — vOtpusk.ru
аватар viktoria24
 •  traveled 14 years ago
Rating 8.0
When we were going to go with my husband to Tunisia, the reviews read different. We chose this hotel and did not regret it. We were upgraded to a great room with a great view without any extra charge. We were given a room for 3 even though there were 2 of us. we did not notice any discrimination against Russians. … More ▾ When we were going to go with my husband to Tunisia, the reviews read different. We chose this hotel and did not regret it. We were upgraded to a great room with a great view without any extra charge. We were given a room for 3 even though there were 2 of us. we did not notice any discrimination against Russians. I get the impression that negative reviews are written by those who are already going to rest in a negative mood. We rested together and we were not bored. We liked everything. We didn't need any animation. The food was very good, tasty and varied. They write here that they were strained by maids and waiters and therefore the rest was not a success. . . To be honest, it’s funny to read this, they didn’t bother me, on the contrary, it was funny when the maid before going to bed every night left us candy and postcards wishing good night. There are always free sunbeds on the beach, a lot of free space, the water in the sea is clean. I think if you want you can find fault with anything in any hotel. We didn't go for it. We wanted to see the country, relax calmly, no one bothered us. We succeeded. We will go to Tunisia again with pleasure!
аватар elena53
I did not like. First, about the pros - delicious food. I got a normal room with a good view from the window. Normal sandy beach. On the minuses - the waiters and maids are too noticeable. Well, too much. Tipping for some reason aggravated the matter. The maids pick up the towels in the morning and bring them in the afternoon - until 17:00. … More ▾ I did not like.
First, about the pros - delicious food. I got a normal room with a good view from the window. Normal sandy beach.
On the minuses - the waiters and maids are too noticeable. Well, too much. Tipping for some reason aggravated the matter. The maids pick up the towels in the morning and bring them in the afternoon - until 17:00. Some kind of absurdity. Toilet paper for three days did not consider it necessary to update, I thought I would have to go to the reception and ask there. The last three days stupidly did not let the maids clean my room. And so they made a circus out of it. They broke on the third day, like elephants at a watering hole as many as three. All this is disgusting. There was a clear feeling that many waiters had never seen women in their lives. The bartender can afford to lean into the indoor pool and look at women in bathing suits there. Arab women can afford to get into the indoor pool next to you in their clothes. Terribly disgusting. I asked at the restaurant, despite the fact that I paid a daily tip, to bring warm water for dinner for the child. Refused. I had the second half of the rest to come with my own water from the room. One singer in a bar in the evening. And so every day. Boring something. Definitely not up to 5 stars. On 4 - somehow...
аватар ira_romashka
 •  traveled 15 years ago
Rating 8.0
Good afternoon! I visited Tunisia and fell in love with this country! I will definitely go eat!!! So for the hotel: 1. Very large, beautiful territory. Lots of greenery!! ! The hotel consists of a complex of hotels 3 *, 4 * and 5 * - the territory is common. 2. The beach is sandy, the entrance to the water is good, shallow. … More ▾ Good afternoon!
I visited Tunisia and fell in love with this country!
I will definitely go eat!!!
So for the hotel:
1. Very large, beautiful territory. Lots of greenery!! ! The hotel consists of a complex of hotels 3 *, 4 * and 5 * - the territory is common.
2. The beach is sandy, the entrance to the water is good, shallow. But in front of 5 * there is a large stone in the water, small stones around it, although in general this did not interfere with swimming. There was no lifeguard when we were on the beach. It's probably out of season, although people can drown regardless of the season : ). So this fact is a bit disappointing.
3. Outdoor pool - small. It was written in the brochures. that there are 3 outdoor pools. I don't know where they found x there, he's the only one there - that's for sure. Is it possible to consider compartments of different depths in this pool as separate pools. This fact did not upset me at all - I swam in the sea or in the aquatic pool. Aquatonic pool is a pool in the thalassotherapy center, which has an indoor and outdoor part. It has water of about 30 degrees and various geysers, trickles and currents for massage. A very pleasant place: you sit in warm water, intense jets work on problem areas, it's cloudy and cool outside - and you feel good : ). This pool is paid, but for those undergoing thalassotherapy courses it is free.
4. Thalassotherapy Center - I recommend!! ! Expensive, but very nice!! ! Especially Sahara stone massage in 4 hands!; ))) The main thing is to relax and surrender to the masseurs!
5. Food - excellent!! ! Not such a glutton as in Turkey, but everything is very worthy and to the point. For example, quail, squid, lamb, fish, etc. And what pastries!! ! The coffee is bad, so if you like coffee, it is better to drink it in the Cap Azur restaurant, which is located across the street from the hotel, a little to the left. This restaurant is a hotel - a nice and sincere place, excellent service !! ! Since the hotel offers half board, you can and even need to dine not in the hotel restaurant, but in Cap Azur !! ! The portions are huge, everything is insanely tasty and most importantly reasonable prices. I recommend trying spaghetti with seafood, couscous with chicken and tomato puree soup with shrimp there. They also make a good mojito (in the hotel it is disgusting). The restaurant has a Russian-speaking waiter Wisem!! ! A very nice young man! Polite, well-mannered, intelligent!! ! And how cute!!!; ) The girls just melted in his presence! And how he smiles... In general, for the sake of Wisem and spaghetti with seafood, you can go to this restaurant every day!
6. Separately, I would like to say about the hotel guide Sagby (Carthage Plus). I have never seen such a warm welcome!! ! Sagby always helped in everything, reacted to questions with lightning speed and helped to fix the problems that arose. He was in touch at any time of the day and never refused. By the way, he lived and studied in Ukraine for a long time. But I don't think that's the only reason he treated us so well. In principle, he cannot treat anyone badly!! ! We are very grateful to him for everything!!!
7. We had excursions and transfers from another company and Aladdin and Riyat guides were with us. It was they who presented Tunisia in such a way that now this fairy tale cannot be forgotten. Aladdin is a wise man with a good sense of humor, who knows his business perfectly - he conquered the minds of our entire group. Well, the heart was given to Riyat - a young, handsome, charismatic, stylish young man. Oh, Sharman! Everyone was delighted when they saw him. To all his knowledge and interesting stories about Tunisia were no less exciting!
It is difficult to describe all the impressions... I liked everything very much and remained in my soul and I think it will warm for a long time... I will definitely return to Tunisia!
аватар
 •  traveled 15 years ago
Rating 9.0
We rested in Royal Azure in June 2009. The hotel may not be very new, but cozy. The furniture in the room was decent, the air conditioner worked silently, turned off when the balcony door was opened. The room is spacious. The bathroom is separate with a large bath. The food is excellent, a huge selection of meat, fish, and vegetable dishes. … More ▾ We rested in Royal Azure in June 2009. The hotel may not be very new, but cozy. The furniture in the room was decent, the air conditioner worked silently, turned off when the balcony door was opened. The room is spacious. The bathroom is separate with a large bath. The food is excellent, a huge selection of meat, fish, and vegetable dishes. Lots of fruits and fruit salads. Baking is a separate song! Once a week they had a themed dinner by the pool with live music and candles. The hotel staff are friendly and helpful. SPA is great! Mud and algae wraps, baths, various massages and more. The SPA has a small and large pools with sea water and hydromassage, Only the tiles near the pools are very slippery. The beach is good, sandy, the water is clean. Whenever you come, there are always enough free sunbeds. We all liked it very much. We wanted to go to the same hotel this year, but we have to refuse because of the hostilities. It's a pity.
Review from — vOtpusk.ru
аватар oksana13
 •  traveled 16 years ago
Rating 9.0
Rested with my wife at the Royal Azur Thalasso Golf in Hammamet. For the first time I was forced to agree that a wife is sometimes right; This hotel was recommended to her by experienced tourists at work. What is worth noting: a huge territory (there are three hotels of the same chain nearby, and the territory is common), good service and a very respectful attitude towards Russians. … More ▾ Rested with my wife at the Royal Azur Thalasso Golf in Hammamet. For the first time I was forced to agree that a wife is sometimes right; This hotel was recommended to her by experienced tourists at work.
What is worth noting: a huge territory (there are three hotels of the same chain nearby, and the territory is common), good service and a very respectful attitude towards Russians. Now it is clear why compatriots love this hotel. By the way, I never understood the snobbery of tourists who complain: there are a lot of Russians here! And who are we? Moreover, we are not very good at languages ​ ​ - children, of course, already speak, but why should we build ourselves out of ourselves? Yes, there are many tourists from the former Soviet Union here, there is someone to talk to, sit with a glass of wine in the evening. But on the other hand, no one is sitting on each other's ears, because the territory, I repeat, is huge, you can always leave, take a calm walk, think. The hotel is very quiet, not noisy, as they say now - respectable.
I liked the attitude towards tourists in Tunisia. Not only in the hotel, but also in cafes, on the streets, in shops, there is no Egyptian obsession and Turkish swagger. Apparently the French left their mark on civilization ...
As expected, were on excursions - the Sahara, Carthage. But one of the most vivid impressions is a trip to El-Jem for a concert of a symphony orchestra from France. Carthage Plus, which hosted us in Tunisia, offers a rather unique service - the opportunity to attend a concert in this ancient Colosseum. We were booked tickets, provided a car (2008 Land Cruiser) and a wonderful guide Alexey Peremot. Lesha - special thanks for the amazing tour, encyclopedic knowledge and storytelling talent. And also for the amazing tact and intelligence. I'm not such a storyteller, so I'll just say: the majestic walls of the Colosseum, classical music, the starry southern sky - this, gentlemen, is something special!
If about earthly things, then all the pleasure (car, guide, concert) cost us $100. Highly recommend.

So next year again in Tunisia and only with "Carthage Plus"
аватар verdandi
 •  traveled 16 years ago
Rating 7.0
… More ▾
Пляж Пляж отеля - штиль Интерьер отеля
Show more »


No questions
yet
Ask a question about the hotel
to experts and get answers
in the next few hours.
HOTEL EXPERTS

Отель входит в комплекс трех отелей Royal Azur, Sol Azur и Bel Azur, расположенных на одной территории. Построен в 1995 году, реконструирован в 2005 году, выборочное обновление номерного фонда — 2008 год. Общая площадь трех отелей — 18 гектаров. Территория зеленая и хорошо оборудована.

Location В 65 км от аэропорта Тунис-Карфаген, в северной части г. Хаммамета, в 1,5 км от центра, на берегу моря.
Description of the beach Собственный пляж на территории общественного, первая береговая линия. Протяженность пляжа – 300 м.
  • 1st line
  • private beach
  • sand beach
  • sun loungers  FREE 
  • umbrellas  FREE 
In a hotel

Большой дворец конгрессов, построенный по международным нормам, магазины, открытый бассейн, крытый бассейн, главный панорамный ресторан вместимостью 500 человек, ресторан A la Carte национальной кухни, бар на пляже, бар у бассейна, лобби-бар.

  • restaurant
  • A la carte restaurant
  • cafe/bar
  • open pool
  • indoor pool
  • conference hall/banquet hall
  • car rental
  • laundry
  • hairdresser/beauty salon
  • facilities for people with disabilities
  • non-smoking rooms
  • currency exchange
For kids Детский бассейн, водная горка, каскады и скала над бассейном, мини клуб (отеля Bel Azur, платно), развлекательные программы. Детское меню в главном ресторане по предварительному запросу.
  • children's swimming pool
  • playground
  • children's menu in the restaurant
  • children's chairs in the restaurant
  • cot
Entertainment and sports Центр таллассотерапии Био Азур (самый крупный в Тунисе), выходящий прямо к морскому заливу, связан двумя крытыми аллеями с отелями Bel Azur и Royal Azur. Это ультрасовременный центр талассотерапии с акватоническим бассейном с подводным течением, получивший приз Ассоциации французских журналистов « Оскар 96» за качество услуг и за проект с прекрасным художественным оформлением. Бесплатно: дартс, шахматы, баскетбол (в отеле Bel Azur), поле для мини-футбола, дискотека (в отелях Bel Azur или Sol Azur). Платно: сауна, турецкая баня, солярий, 4 теннисных корта (2 с жестким покрытием, 2 с песчаным покрытием), освещение теннисного корта, теннисные мячи и ракетки, уроки тенниса, мини-гольф, водные лыжи (с лицензией), серфинг (с лицензией), парашют (с лицензией), водный мотоцикл.
  • volleyball  FREE 
  • basketball playground
  • aerobics  FREE 
  • water activities
  • disco club
  • animation
Description of rooms

Один 4-этажный корпус. 269 standard room, из них 9 connection room, 15 family room, 1 Senior suite.

  • bath / shower
  • hair dryer
  • $
  • safe $
  • air conditioner
  • cable/satellite TV
  • phone $
  • balcony/terrace
The address BO 13 - 8050 Hammamet - Tunisia
Phones: Phone : +216 72 278 500
Fax : +216 72 278 999
FAQ
Какой пляж у отеля?
Отель располагается на 1-й пляжной линии. У отеля собственный песчаный пляж.
Какие развлечения есть в отеле?
Вы можете прекрасно провести время за игрой в баскетбол. В отеле есть водные развлечения. Танцы-шманцы до утра или как позволит администрация отеля, вот что Вас ждет в Диско-клубе. О том чтобы Вы ни минуты не скучали позаботится анимация.
Какие возможности для детей есть в отеле?
Отель располагает детским бассейном с небольшой глубиной, детской площадкой с горкой и качелями. В ресторане есть отдельное детское меню или зона с детским питанием. Детские стульчики для кормления Ваших малышей всегда под рукой. По Вашей просьбе отель предоставляет детскую кроватку (бесплатно).